Merry Maids of Indianapolis
5060 E 62nd Street Ste 136
Indianapolis
IN 46220
United States

Average rating: 8.9 out of 10 based on 2203 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 25, 2015 — Rated 10 out of 10 by S.O. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

This is to inform you that I am very pleased with the services, products, and assistance I have received from your Company.

Report a concern   December 24, 2015 — Rated 10 out of 10 by P.W. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Very consistent in service and products.

Report a concern   December 23, 2015 — Rated 10 out of 10 by J.M. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I like the flexibility in scheduling my cleaning times. I appreciate them being on time. The girls are always very nice.

Report a concern   December 22, 2015 — Rated 10 out of 10 by Ann Thompson Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I feel Sara and Aloyna take care of our house the way they would expect Merry Maids to clean their own parents' homes.

Report a concern   December 18, 2015 — Rated 10 out of 10 by Mike Carnaghi Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Very pleased

Report a concern   December 18, 2015 — Rated 2 out of 10 by S.P. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

Hi - on my previous appointment, (November 23), I did not receive the amount of attention and time to my house that I have previously received and that I would expect for the amount I paid. I only had one person cleaning my townhouse (with many stairs) - and she was done in less than an hour and ten minutes. It typically has taken two people from Merry Maids almost twice as long to clean my place. Cetain parts, such as dusting, wiping countertops and the bathtub were missed and the same attention was not paid to all the areas that I am expect. I am disappointed and hope this is a one time thing and does not continue. Thank you (First name removed - 1059 Reserve Way Indianapolis, IN)

Report a concern   December 18, 2015 — Rated 10 out of 10 by S.T. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Tracy and Kathy do a great job every time!

Report a concern   December 18, 2015 — Rated 10 out of 10 by S.T. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I like the consistent schedule and that the same staff provide the service. This ensures they understand our cleaning needs and we appreciate trusting our home to them.

Report a concern   December 18, 2015 — Rated 2 out of 10 by T.M. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

Have been a client for many years. The crew cleaning on Dec 14th was the worse ever. Did not even empty the waste baskets. Were here about 45 minutes. Very poor job for $143.00

Report a concern   December 18, 2015 — Rated 7 out of 10 by A.D. Merry Maids of Indianapolis
What could we do to improve?

It seems that you clean the center of the room. I would like for you to seek the cobwebs that accumulate in the corners. Remove throw rugs and mop. Wipe and clean doors.

I hope we can have Trish and Misty more often

Report a concern   December 17, 2015 — Rated 10 out of 10 by Sheila McNeile Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Very professional and great cleaning!

Report a concern   December 17, 2015 — Rated 9 out of 10 by L.P.M. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Overall, I have been pleased with the results of the various cleanings and crews I have had. The products used seem to be effective.

Report a concern   December 14, 2015 — Rated 8 out of 10 by B.B. Merry Maids of Indianapolis
What could we do to improve?

We've only had one cleaning. It went well. If that keeps up I will be more likely to recommend you.

Report a concern   December 13, 2015 — Rated 9 out of 10 by S.K. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

They are mild.

Report a concern   December 11, 2015 — Rated 10 out of 10 by C.L.M. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I always know that when I arrive home my place will be professionally cleaned and completed the exact way desired. Even the small requests are taken care of and remembered each visit.

Report a concern   December 11, 2015 — Rated 10 out of 10 by B.L. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The reliability of service.

Report a concern   December 10, 2015 — Rated 10 out of 10 by D.H. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I count on the cleaners so that I don't have to worry about cleaning. Your products leave a fresh clean smell.

Report a concern   December 10, 2015 — Rated 8 out of 10 by M.O. Merry Maids of Indianapolis
What could we do to improve?

I would like for the associates be more mindful of putting items back in their original place after cleaning. I realize that they must let some things dry before replacing them. But I am continuously finding items through the week that had not been replaced. However, I do appreciate the hard work they do. They all have come in, did what had to be done in a timely manner. All the associates have been polite and pleasant.

Report a concern   December 7, 2015 — Rated 7 out of 10 by P.P. Merry Maids of Indianapolis
What could we do to improve?

cleaning better. there are cob webs and the dusting is not to good and the base boards are not cleaned well and the floor at the front door has never been washed by the girls. and the wood doors going into the family room have never been dusted and the dining room ceciling light has never been cleaned. sometimes they miss the bath room. some times they only spend 30 mins to 40 mins to clean.

Report a concern   December 7, 2015 — Rated 10 out of 10 by B.P. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Nice girls, personable and friendly. Great service - fast and thorough.

Report a concern   December 4, 2015 — Rated 10 out of 10 by P.P. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Trish and Misty do an excellent job. very efficient and pleasant Thank you. Name removed

Report a concern   December 4, 2015 — Rated 10 out of 10 by K.S. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I like that they do a great job. I like that they work from my list, so that no matter who is cleaning, everyone knows what is expected. I love the smell of the products.

Report a concern   December 4, 2015 — Rated 9 out of 10 by Cynthia Ernst Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Your people generally do a good job. We have been using your services for several years and are happy with the results.

Report a concern   December 3, 2015 — Rated 10 out of 10 by Pam Mullins Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I love having the same crew. They are very attentive and do a great job!!

Report a concern   December 3, 2015 — Rated 9 out of 10 by B.T. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Fresh and clean

Report a concern   November 30, 2015 — Rated 10 out of 10 by S.R. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The last person who was here....Amber??......was very good. I told her I was going to call and I forgot. She was by herself and she really moved fast. Did an excellent job. Love the cinnamon spray. Wish you would sell it. I am very happy with the service.

Report a concern   November 30, 2015 — Rated 8 out of 10 by K.R. Merry Maids of Indianapolis
What could we do to improve?

The floors were not as well cleaned as I would have liked.

Report a concern   November 30, 2015 — Rated 8 out of 10 by J.A.K.D. Merry Maids of Indianapolis
What could we do to improve?

Slow down a little, get cobwebs from corners and furniture legs, pilling from carpets. I usually re-vacuum spots that get missed.

Report a concern   November 30, 2015 — Rated 10 out of 10 by David Parris Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Misty and Trish do a superb job cleaning our home every single time!

Report a concern   November 30, 2015 — Rated 10 out of 10 by M.S. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Always do a good job!


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