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2130 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was under the impression that the same team of ladies would be coming each time. The second visit had a different team. Just want to keep things consistent for my pets and ease of thoroughly cleaning. Many trash cans were missed by both groups. Second one understandably since they were not informed. Both the first and second cleanings they got the floor of the master shower, but not the walls. I have already called and spoken with someone about this. I will be leaving a note next week about the number of trash cans and where they should be emptied.
Judith and Nicholl did an outstanding job cleaning our condo...they also went above and vbeyond taking "Oscar" out to use the restroom.
Andy
The Merry Maids who came to our home on Sept. 18 did a phenomenal job - probably the beat cleaning we've ever had.
Tracy and Kathy always do a wonderful job. I stay with Merry Maids because of their good work.
Like everything
The people are always very personable and do a good job.
The products leave everything smelling fresh and clean.
They make everything shiny in the kitchen and bathroom. The air freshener smells really good not over powering. When they vacuum it smells clean and good not like dirty carpet.
I think they did did a very thorough and excellent job and cleaning my fathers house
So far, everyone that has come to clean in my home has been very nice and professional. It's so nice to have the house thoroughly cleaned once a month!
i dont want to get anyone is trouble...but as a whole...i've thought about this each time. they seems to work too fast and miss things in almost every room. i have a 4 bedroom house, 3 1/2 baths. normally i just have them do the upstairs only. that would be three bedrooms and 2 1/2 baths. last weeks, i told them just to do 2 of the bedrooms and 2 1/l2 baths.plus the kitchen, living room and dining room.!!!they were here and GONE in one hour. i'm going to try one more week. then i will see.
Great cleaning
Great service - very reliable and consistent.
Sarah and Alyona really go the extra mile. We care about them and they make us feel that they care about us.
Friendly house cleaners. Excellent job in cleaning
This is to inform you that I am very pleased with the services, products, and assistance I have received from your Company. Your customer service representatives and service technicians present themselves in a professional manner and are always helpful. I would not hesitate to recommend your Company and products to others.
Satisfied customer,
I have found the personnel who come to do the cleaning very professional and congenial. They do a great job. Have not found any problem with the products they use.
friendly and thorough
Would prefer having the same people clean the house - Sara and Alyona cleaned my house this past week and they did an excellent job, would prefer them every time, all of your employees do a good job, some put a little more into it.
Name removed
You have not disappointed me. The service is good. But I've never been in a situation in which I was asked to make this kind of recommendation and thus am unlikely for this to come up in the future.
I very much appreciate having the same cleaners as much as possible. I have a lot of trust in Tracey and Cathy.
Misty and Trish are superb.....they do wonderful work! We are very grateful!
Lower prices
Very responsive to special requests!
Very professional and thorough. When they made a mistake that marked my carpet, they left me a note of explanation.
They do a good job
Each time you come they leave at least one or two areas half done or not done. They only clean in the middle of the floor. Won't lift a piece of paper to dust. Half clean or no clean has been my experience. The only reason I haven't changed companies is because I haven't had time to look for one. I figure a little help is better than no help and I have 8000 square feet.
send me a list of approved services.
The ladies are friendly and cleaning is good. The products seem to be safe for my appliances, fixtures and floors. However, there was a figurine broken last month and this last visit resulted in a fire alarm being sent because the alarm wasn't armed correctly.
I like that they are reliable, my house is clean, it smells wonderful and it is fast.
The last cleaning on 09/18 was completed in 45 minutes. After the crew left I found that the bathrooms were not cleaned to my liking, dusting was not complete and the floors were not mopped to satisfaction.