Merry Maids of Indianapolis
5060 E 62nd Street Ste 136
Indianapolis
IN 46220
United States

Average rating: 8.9 out of 10 based on 2130 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 28, 2015 — Rated 5 out of 10 by T.W. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

The last cleaning on 09/18 was completed in 45 minutes. After the crew left I found that the bathrooms were not cleaned to my liking, dusting was not complete and the floors were not mopped to satisfaction.

Report a concern   September 25, 2015 — Rated 6 out of 10 by L.B. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

I was under the impression that the same team of ladies would be coming each time. The second visit had a different team. Just want to keep things consistent for my pets and ease of thoroughly cleaning. Many trash cans were missed by both groups. Second one understandably since they were not informed. Both the first and second cleanings they got the floor of the master shower, but not the walls. I have already called and spoken with someone about this. I will be leaving a note next week about the number of trash cans and where they should be emptied.

Report a concern   September 23, 2015 — Rated 10 out of 10 by A.E. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Judith and Nicholl did an outstanding job cleaning our condo...they also went above and vbeyond taking "Oscar" out to use the restroom.

Andy

Report a concern   September 21, 2015 — Rated 10 out of 10 by S.R.A. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The Merry Maids who came to our home on Sept. 18 did a phenomenal job - probably the beat cleaning we've ever had.

Report a concern   September 21, 2015 — Rated 10 out of 10 by E.W. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Tracy and Kathy always do a wonderful job. I stay with Merry Maids because of their good work.

Report a concern   September 21, 2015 — Rated 9 out of 10 by B.D. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Like everything

Report a concern   September 19, 2015 — Rated 10 out of 10 by J.A.B. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The people are always very personable and do a good job.
The products leave everything smelling fresh and clean.

Report a concern   September 17, 2015 — Rated 10 out of 10 by N.J. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

They make everything shiny in the kitchen and bathroom. The air freshener smells really good not over powering. When they vacuum it smells clean and good not like dirty carpet.

Report a concern   September 16, 2015 — Rated 10 out of 10 by M.C. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I think they did did a very thorough and excellent job and cleaning my fathers house

Report a concern   September 15, 2015 — Rated 10 out of 10 by J.K. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

So far, everyone that has come to clean in my home has been very nice and professional. It's so nice to have the house thoroughly cleaned once a month!

Report a concern   September 15, 2015 — Rated 6 out of 10 by D.W. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

i dont want to get anyone is trouble...but as a whole...i've thought about this each time. they seems to work too fast and miss things in almost every room. i have a 4 bedroom house, 3 1/2 baths. normally i just have them do the upstairs only. that would be three bedrooms and 2 1/2 baths. last weeks, i told them just to do 2 of the bedrooms and 2 1/l2 baths.plus the kitchen, living room and dining room.!!!they were here and GONE in one hour. i'm going to try one more week. then i will see.

Report a concern   September 15, 2015 — Rated 10 out of 10 by J.C. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Great cleaning

Report a concern   September 14, 2015 — Rated 10 out of 10 by C.C. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Great service - very reliable and consistent.

Report a concern   September 14, 2015 — Rated 10 out of 10 by Ann Thompson Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Sarah and Alyona really go the extra mile. We care about them and they make us feel that they care about us.

Report a concern   September 8, 2015 — Rated 10 out of 10 by S.S. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Friendly house cleaners. Excellent job in cleaning

Report a concern   September 4, 2015 — Rated 10 out of 10 by S.O. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

This is to inform you that I am very pleased with the services, products, and assistance I have received from your Company. Your customer service representatives and service technicians present themselves in a professional manner and are always helpful. I would not hesitate to recommend your Company and products to others.
Satisfied customer,

Report a concern   September 4, 2015 — Rated 9 out of 10 by P.W. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I have found the personnel who come to do the cleaning very professional and congenial. They do a great job. Have not found any problem with the products they use.

Report a concern   September 4, 2015 — Rated 10 out of 10 by L.S. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

friendly and thorough

Report a concern   September 4, 2015 — Rated 8 out of 10 by J.C. Merry Maids of Indianapolis
What could we do to improve?

Would prefer having the same people clean the house - Sara and Alyona cleaned my house this past week and they did an excellent job, would prefer them every time, all of your employees do a good job, some put a little more into it.

Name removed

Report a concern   September 3, 2015 — Rated 4 out of 10 by T.S. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

You have not disappointed me. The service is good. But I've never been in a situation in which I was asked to make this kind of recommendation and thus am unlikely for this to come up in the future.

Report a concern   September 3, 2015 — Rated 10 out of 10 by D.H. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I very much appreciate having the same cleaners as much as possible. I have a lot of trust in Tracey and Cathy.

Report a concern   September 3, 2015 — Rated 10 out of 10 by D.P. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Misty and Trish are superb.....they do wonderful work! We are very grateful!

Report a concern   September 3, 2015 — Rated 7 out of 10 by J.W. Merry Maids of Indianapolis
What could we do to improve?

Lower prices

Report a concern   September 3, 2015 — Rated 9 out of 10 by C.L. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Very responsive to special requests!

Report a concern   September 3, 2015 — Rated 10 out of 10 by Julia Tinsley Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Very professional and thorough. When they made a mistake that marked my carpet, they left me a note of explanation.

Report a concern   August 28, 2015 — Rated 10 out of 10 by B.T. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

They do a good job

Report a concern   August 28, 2015 — Rated 0 out of 10 by T.H. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

Each time you come they leave at least one or two areas half done or not done. They only clean in the middle of the floor. Won't lift a piece of paper to dust. Half clean or no clean has been my experience. The only reason I haven't changed companies is because I haven't had time to look for one. I figure a little help is better than no help and I have 8000 square feet.

Report a concern   August 27, 2015 — Rated 8 out of 10 by A.D. Merry Maids of Indianapolis
What could we do to improve?

send me a list of approved services.

Report a concern   August 27, 2015 — Rated 10 out of 10 by B.L. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The ladies are friendly and cleaning is good. The products seem to be safe for my appliances, fixtures and floors. However, there was a figurine broken last month and this last visit resulted in a fire alarm being sent because the alarm wasn't armed correctly.

Report a concern   August 27, 2015 — Rated 10 out of 10 by K.S. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I like that they are reliable, my house is clean, it smells wonderful and it is fast.


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