Merry Maids of Indianapolis
5060 E 62nd Street Ste 136
Indianapolis
IN 46220
United States

Average rating: 8.9 out of 10 based on 2203 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 4, 2015 — Rated 10 out of 10 by L.S. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

friendly and thorough

Report a concern   September 4, 2015 — Rated 8 out of 10 by J.C. Merry Maids of Indianapolis
What could we do to improve?

Would prefer having the same people clean the house - Sara and Alyona cleaned my house this past week and they did an excellent job, would prefer them every time, all of your employees do a good job, some put a little more into it.

Name removed

Report a concern   September 3, 2015 — Rated 4 out of 10 by T.S. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

You have not disappointed me. The service is good. But I've never been in a situation in which I was asked to make this kind of recommendation and thus am unlikely for this to come up in the future.

Report a concern   September 3, 2015 — Rated 10 out of 10 by D.H. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I very much appreciate having the same cleaners as much as possible. I have a lot of trust in Tracey and Cathy.

Report a concern   September 3, 2015 — Rated 10 out of 10 by D.P. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Misty and Trish are superb.....they do wonderful work! We are very grateful!

Report a concern   September 3, 2015 — Rated 7 out of 10 by J.W. Merry Maids of Indianapolis
What could we do to improve?

Lower prices

Report a concern   September 3, 2015 — Rated 9 out of 10 by C.L. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Very responsive to special requests!

Report a concern   September 3, 2015 — Rated 10 out of 10 by Julia Tinsley Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Very professional and thorough. When they made a mistake that marked my carpet, they left me a note of explanation.

Report a concern   August 28, 2015 — Rated 10 out of 10 by B.T. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

They do a good job

Report a concern   August 28, 2015 — Rated 0 out of 10 by T.H. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

Each time you come they leave at least one or two areas half done or not done. They only clean in the middle of the floor. Won't lift a piece of paper to dust. Half clean or no clean has been my experience. The only reason I haven't changed companies is because I haven't had time to look for one. I figure a little help is better than no help and I have 8000 square feet.

Report a concern   August 27, 2015 — Rated 8 out of 10 by A.D. Merry Maids of Indianapolis
What could we do to improve?

send me a list of approved services.

Report a concern   August 27, 2015 — Rated 10 out of 10 by B.L. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The ladies are friendly and cleaning is good. The products seem to be safe for my appliances, fixtures and floors. However, there was a figurine broken last month and this last visit resulted in a fire alarm being sent because the alarm wasn't armed correctly.

Report a concern   August 27, 2015 — Rated 10 out of 10 by K.S. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I like that they are reliable, my house is clean, it smells wonderful and it is fast.

Report a concern   August 27, 2015 — Rated 10 out of 10 by Regina Stump Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Always great job!

Report a concern   August 25, 2015 — Rated 7 out of 10 by J.G. Merry Maids of Indianapolis
What could we do to improve?

After cleanings we find a few nicks (black marks) on the walls.

Report a concern   August 24, 2015 — Rated 7 out of 10 by J.D. Merry Maids of Indianapolis
What could we do to improve?

Paid same price as usual but they didn't do as good of a job this time as they usually do. And, was informed their prices would be increasing.

Report a concern   August 21, 2015 — Rated 10 out of 10 by M.B. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Friendly staff, great work!

Report a concern   August 21, 2015 — Rated 10 out of 10 by R.C. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

the "maids" are pleasant and do the work very competently

Report a concern   August 21, 2015 — Rated 9 out of 10 by P.P. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

you are doing a great job keep it up.

Report a concern   August 21, 2015 — Rated 7 out of 10 by J.A.K.D. Merry Maids of Indianapolis
What could we do to improve?

Lately, only one in three cleaning is thorough. The others cleanings miss some pretty big things, like a whole rug doesn't get vacuumed, the trash doesn't get collected, cobwebs build up. Then I clean what was missed.

Report a concern   August 20, 2015 — Rated 10 out of 10 by L.P.M. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Employees have been very cooperative when given suggestions. They are always friendly.

Report a concern   August 20, 2015 — Rated 10 out of 10 by J.W. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Always very thorough and smells great!

Report a concern   August 20, 2015 — Rated 10 out of 10 by M.S. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I am very happy with all you do. Thank you

Report a concern   August 18, 2015 — Rated 4 out of 10 by M.H. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

The service has seemed to decline over the last few months. Not having a dedicated team coming to the home is a problem. I had Sherry come do an inspection while the crew was here last Friday (8/14). I explained the issues we were seeing. Sherry was going to see about getting us a dedicated team and perhaps change the day from Friday.

Report a concern   August 18, 2015 — Rated 10 out of 10 by E.R.I. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The gals that clean our office are really friendly and do a great job. We couldn't be more pleased with the service they provide. I can always tell when they've been here because our office is so clean and smells fantastic!!!!!!!

Report a concern   August 13, 2015 — Rated 10 out of 10 by M.K. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Already recommended to two coworkers who had previously had a poor experience. Judy did an absolutely incredible job and my apartment looks cleaner than when I moved in.

Report a concern   August 11, 2015 — Rated 5 out of 10 by R.W. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

My banisters were not wiped down. The master shower needed a little more work. They did not wipe down the washer, dryer or deep freezer in the laundry room. The stove top in the kitchen was not cleaned.

I have stove top cleaner that they could've used, and I specifically pointed out to clean the banisters with a rag wet with water. That would have gotten the grime off with no problem. I had to do it myself when I returned home.

Report a concern   August 7, 2015 — Rated 10 out of 10 by L.P. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

they get the job done well.

Report a concern   July 27, 2015 — Rated 10 out of 10 by P.H. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The team I usually have, Tracy and Kathy are efficient and thorough and always make my home look fresh and make me love it again.

Report a concern   July 23, 2015 — Rated 10 out of 10 by K.K. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Consistent quality!


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