What our clients think of us!

Lower prices

My team, Sara and Alyona, are the best. They always go the extra mile without being asked. My spouse has been battling cancer and I just had shoulder surgery. It has really been tough, my MM team has made our lives so much easier by taking care of the things we cannot. What a blessing. We love our team and Merry Maids!

A little more attention to detail, as picking up items on the floor before sweeping/mopping.

Make less expensive.

Always turn off lights and fans before leaving.

The ladies are always super efficient-----in and out quickly----and do a thorough job.

I like having the same team leader each time. It brings consistency to the cleaning. They are thorough and trustworthy.

The service and the people are very efficient. Also, the people are very personable! Very nice! The products do a great job!

I just enjoy the efficency of the cleaners and the smell of the home when they are finished.

Your employees are very pleasant and do a good job.

I really like how well my hardwood floors are cleaned.

Clean my hutch by removing dishes. I will put them back or help remove them. The ladies do a good job and we like Misty and Trish. As a retired teacher, I sometimes am a rough grader.

I like the thourouness of the cleanings, especially the emphasis on select areas on a rotating basis.

The ladies are very nice when you see them and they are consistently good at their job.

I think that you do a good most of the time. Some of the people that come to the house are in to much of a hurry to leave. As I know you can't plan the house in 15 minutes or 30 it will take at least an hour when you have a dog and 24 hr nursing care. On the most part the ladies do a great job.

Some times I need to remind . Previously I had once a month. Now I have a twice a month. After changing into biweekly , I see they miss some places .

Merry Maids does a great job in training their associates and they usually do a thorough job of cleaning. If something is missed, they offer to come out and take care of the issue! And, they hand dust as opposed to feather dusters! My house looks great when they leave!

timely, friendly, flexible, thorough

I was impressed with the job the maids did overall, however, I was disappointed that they did not bring Drano to unclog my tub. I received a phone call telling me that my tub was too clogged to be cleaned properly, so I asked the person on the phone if the maids could use Drano to unclog it. She said that the maids did not carry Drano and were not trained to use it. Since clogged tubs are a regular issue related to cleaning, I believe that your staff should carry Drano and be trained on how to use it.

Consistent with quality. Some times the effort seems much better than others.

Girls are very nice and accomodating. House always looks and smells clean when they leave

I don't feel like bathrooms are thoroughly cleaned

Very good

I like everything about your services and products. I love the smell when I walk in my home. I like that they do an awesome job! I like that they leave me a note to let me know what extra cleaning rooms they did.

YOUR EMPLOYEES!THEY ARE PROFESSIONAL AND DO A THOROUGH JOB.

Merry Maids does a great job and other then charging a little less. I would not recommend doing anything different?

I was happy to have someone do some of the "heavy duty" cleaning in my home! The other things like dusting were just an added bonus! The maids did a great job!

I like having Kathy and Tracy on a regular basis. They know what to do and they are "good friends" with my dog. The two girls who came last time were very good, but I prefer having Tracy and Kathy (and I understand Tracy was on vacation.

Thanks for your great service!

I like that you're a commercial company, rather than a private person. I feel safer about remedy if something should happen. I LOVE that you change bed sheets. I like that people work in pairs, and I appreciate the electronic communication.

I have received the very best service. Each team has been excellent. Everything is done to my satisfaction and in most cases has far exceeded it. I like the products they use and my place smells so good afterwards. When I need to change my time, there is no hesitation to get me what I need. This flexibility is one of the main reasons I came to you instead of a one person operation. I also like the two team system because the work is done in less than two hours versus a half plus day. The people who come in to do the cleaning are so efficient, comfortable to be around. If I had a problem, there is no question that it would be addressed immediately by the office.

This is to inform you that I am very pleased with the services, products, and assistance I have received from your Company. Your customer service representatives and service technicians present themselves in a professional manner and are always helpful. I would not hesitate to recommend your Company and products to others.
Satisfied customer,