What our clients think of us!

The women that do our home are very conscientious. They never miss.

I often find n area missed or something not quite followed through on. Once there were bags of trash left on my front porch. Another time the bed was made wit the sheet bunched up and hanging onto the floor. Another time, damp cleaning rags were left in two different places, one of which was on a leather chair. Lastly, there have been cobwebs missed on corners of rooms, missed spots on floors that weren't mopped, and vacuuming is not always to the edges of the room, or larger pieces the vacuum missed are not picked up.

Consistency.
Would like to know each time that areas we discussed that are in the folder are hit every time.
Overall just a more thorough job. Seems like they are in and out pretty quickly.

The young ladies do a good job for what we like to have done. First name removed & I don't always agree on the cleaning products being used. I believe some products leave a streaking effect. Foul just be my 'old' eyes. James Last name removed

The Timely arrival. They call before they arrive. They are very efficient. Good workers. Friendly. Attention to detail. If a list is left the work is completed. I like having the same Merry Maids on a regular basis

Usually very good service and nice products used in the home.

Reliability

very thorough, great customer service

Consistency

Easy to provide feedback. Consistent schedule and convenient payment options. Thorough cleaning service.

It means so much to come home to a spiffy clean house again. I really appreciate my helpers. Marilyn

The team is always professional and does a great job taking care of our home.

you provide everything and do everything!

More consistency in cleaning, some of your staff clean better than others. I would really like the same crew everytime but I have told that is not possible. I would like to see baseboards cleaned better when floors are done. Very pleased with how well the bathrooms are cleaned however!

Perhaps take more time to dust or be a little bit more thorough when dusting.

Jessica and Alice were very pleasant and did a great job. They left the house clean and smelling fresh! We would like to have them clean our house on a regular basis.

Jay and Brenda Wiley

Everything was well attended to. We really liked how the large appliances in the kitchen were cleaned on the outside and the inside of the microwave as well. Changing the sheets on our bed was a nice touch, too.

Consistent solid service

Always prompt and thorough.

The ladies always do a great job and are very accommodating. The product leaves the house smelling clean.

The team that comes to our home is very through. And very nice!

The efficient friendly service

When possible, send the same team to clean the home each time.

They did a great job

Here is a list of things that weren't done at my last cleaning on 2/20.

I would like to see more attention to detail.

Outside door of microwave not wiped down. Still had food on it.
Entry way was not swept or mopped; still had dust and foot prints.
The trash bag was left on the floor in my dining room.
Kitchen table still had food stuck to it.
Light over kitchen table not dusted.

great service. Usually quick, efficient, friendly, helpful, cheerful, willing.

Love coming home and seeing the clean floors, shiny bathrooms, dusted furniture ~ due to asthma ( which I failed to mention upon 1st meeting with you ) i am unable to tolerate any fragrant sprays or cleaners..so while the cinnamon spray is great for others, not so great for me.
I was very pleased that the ladies did well with Max (my dog) and left such a nice note.

The "regular" crews follow the written directions/preferences very well each time. I had to reschedule recently and that crew didn't seem to have the info for our house.

I like the flexibility in scheduling and the way the cleaners make my house look perfect when I walk in!!

Right now, everything seems to be going smoothly. Thanks