- Phone: 3174689389
- Visit Website
2148 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly, efficient and effective.
Cleaning job was OK but not as good as I had hoped for. Some things like the staircase were incomplete.
They do a great job consistently.
Almost always do a good job cleaning and are very flexible when I need to make a change in my cleaning tome or day.
This is to inform you that I am very pleased with the services, products, and assistance I have received from your Company.
Very consistent in service and products.
I like the flexibility in scheduling my cleaning times. I appreciate them being on time. The girls are always very nice.
I feel Sara and Aloyna take care of our house the way they would expect Merry Maids to clean their own parents' homes.
Very pleased
Hi - on my previous appointment, (November 23), I did not receive the amount of attention and time to my house that I have previously received and that I would expect for the amount I paid. I only had one person cleaning my townhouse (with many stairs) - and she was done in less than an hour and ten minutes. It typically has taken two people from Merry Maids almost twice as long to clean my place. Cetain parts, such as dusting, wiping countertops and the bathtub were missed and the same attention was not paid to all the areas that I am expect. I am disappointed and hope this is a one time thing and does not continue. Thank you (First name removed - 1059 Reserve Way Indianapolis, IN)
Tracy and Kathy do a great job every time!
I like the consistent schedule and that the same staff provide the service. This ensures they understand our cleaning needs and we appreciate trusting our home to them.
Have been a client for many years. The crew cleaning on Dec 14th was the worse ever. Did not even empty the waste baskets. Were here about 45 minutes. Very poor job for $143.00
It seems that you clean the center of the room. I would like for you to seek the cobwebs that accumulate in the corners. Remove throw rugs and mop. Wipe and clean doors.
I hope we can have Trish and Misty more often
Very professional and great cleaning!
Overall, I have been pleased with the results of the various cleanings and crews I have had. The products used seem to be effective.
We've only had one cleaning. It went well. If that keeps up I will be more likely to recommend you.
They are mild.
I always know that when I arrive home my place will be professionally cleaned and completed the exact way desired. Even the small requests are taken care of and remembered each visit.
The reliability of service.
I count on the cleaners so that I don't have to worry about cleaning. Your products leave a fresh clean smell.
I would like for the associates be more mindful of putting items back in their original place after cleaning. I realize that they must let some things dry before replacing them. But I am continuously finding items through the week that had not been replaced. However, I do appreciate the hard work they do. They all have come in, did what had to be done in a timely manner. All the associates have been polite and pleasant.
cleaning better. there are cob webs and the dusting is not to good and the base boards are not cleaned well and the floor at the front door has never been washed by the girls. and the wood doors going into the family room have never been dusted and the dining room ceciling light has never been cleaned. sometimes they miss the bath room. some times they only spend 30 mins to 40 mins to clean.
Nice girls, personable and friendly. Great service - fast and thorough.
Trish and Misty do an excellent job. very efficient and pleasant Thank you. Name removed
I like that they do a great job. I like that they work from my list, so that no matter who is cleaning, everyone knows what is expected. I love the smell of the products.
Your people generally do a good job. We have been using your services for several years and are happy with the results.
I love having the same crew. They are very attentive and do a great job!!
Fresh and clean
Love coming home to a clean house!