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based on 2130 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I always know that when I arrive home my place will be professionally cleaned and completed the exact way desired. Even the small requests are taken care of and remembered each visit.
The reliability of service.
I count on the cleaners so that I don't have to worry about cleaning. Your products leave a fresh clean smell.
I would like for the associates be more mindful of putting items back in their original place after cleaning. I realize that they must let some things dry before replacing them. But I am continuously finding items through the week that had not been replaced. However, I do appreciate the hard work they do. They all have come in, did what had to be done in a timely manner. All the associates have been polite and pleasant.
cleaning better. there are cob webs and the dusting is not to good and the base boards are not cleaned well and the floor at the front door has never been washed by the girls. and the wood doors going into the family room have never been dusted and the dining room ceciling light has never been cleaned. sometimes they miss the bath room. some times they only spend 30 mins to 40 mins to clean.
Nice girls, personable and friendly. Great service - fast and thorough.
Trish and Misty do an excellent job. very efficient and pleasant Thank you. Name removed
I like that they do a great job. I like that they work from my list, so that no matter who is cleaning, everyone knows what is expected. I love the smell of the products.
Your people generally do a good job. We have been using your services for several years and are happy with the results.
I love having the same crew. They are very attentive and do a great job!!
Fresh and clean
The last person who was here....Amber??......was very good. I told her I was going to call and I forgot. She was by herself and she really moved fast. Did an excellent job. Love the cinnamon spray. Wish you would sell it. I am very happy with the service.
The floors were not as well cleaned as I would have liked.
Slow down a little, get cobwebs from corners and furniture legs, pilling from carpets. I usually re-vacuum spots that get missed.
Misty and Trish do a superb job cleaning our home every single time!
Always do a good job!
Not all surfaces where dusted, rugs where not picked up and moped under. We where charged a extra $100.00 because this was the first time, supposedly to get the house to merry maids standards. If this is the standard of work, that you do, I.E. not all areas dusted not all area vacuumed we feel we should have our extra $100.00 returned to us. We where not pleased at all. And two people on there hands and knees to mop the kitchen did not impress us at all. They did not get the corners or remove the padded mats from the floor prior to moping in the kitchen. Once again we want our extra $100.00 back. You did not do a very good job. Does hit and miss sound familiar? We have one more cleaning already scheduled. We are considering canceling that, VERY DISSAPOINTED, and to pay a extra $100.00. Your cleaning standards where far below what we expected. Return our $100.00 please you did not do the service you stated you would do.
I LOVE not having to do it myself! A great perk is going out to dinner because I don't want a mess in the kitchen!
I love the team, Tracy and Kathy that clean my home. They are cheerful, friendly and do a wonderful job making my home look great. They are thorough and efficient. I am very happy with Merry Maids. They are careful with my belongings. I have no complaints. I have recommended Merry Maids to anyone I hear is looking for a cleaning service. After Tracy and Kathy have been here I feel a weight has been lifted and so happy in knowing that my home is neat and clean.
Nice people who do a super job. We're really pleased with the services provided!
If I'm not in the office when they come to clean, I can always tell they've been here cause our office smells wonderful. As soon as I open the door.........I can tell Merry Maids have been on site!
Merry maids did a great job, I like that you bring your own cleaning supplies and you are in and out in a timely manner.
Very thorough with their cleaning.
Everything is consistently cleaned the way we like it - some weeks aren't better or worse than others. It's just done well every single time!
Misty and Jennifer were hard working and cleaned my house very well. I liked that they were flexible enough to use my own preferred products when asked to do so.
Very clean and no chemical smell from the products
I appreciate the detail and reliability so far. I also prefer the payment method of autopayment versus exchanging cash or leaving a check. I have had an unreliable cleaning lady for 2 years and its hard to find people that clean the floors by hand!
Professionalism, met special requests
Cheerful workers who do an excellent job.
The ladies were quiet and efficient.
They are mild.