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2148 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My banisters were not wiped down. The master shower needed a little more work. They did not wipe down the washer, dryer or deep freezer in the laundry room. The stove top in the kitchen was not cleaned.
I have stove top cleaner that they could've used, and I specifically pointed out to clean the banisters with a rag wet with water. That would have gotten the grime off with no problem. I had to do it myself when I returned home.
they get the job done well.
The team I usually have, Tracy and Kathy are efficient and thorough and always make my home look fresh and make me love it again.
Consistent quality!
We love Sara and Aloyna! They always go above and beyond to make the house sparkle. We don't particularly care for the Merry Maids all in one products, so we provide our own. We love the consistency and the flexibility. As a family with two small children, we appreciate being able to reschedule if needed due to a sick kid!
Wonderful service. Great teams. Efficient. Friendly.
Love the smell when I return home! When I have had a chance to interact with the ladies who clean (as well as on the phone), I've been impressed with their professionalism and kindness. Thank you!
Most of the house looked great. There were a couple of areas that were not touched at all, like the edges of the refrigerator door, the kitchen back splash, the master bathroom had soap scum, and the pantry wasn't cleaned. I have cleaned these myself and will not need someone to come out.
The service provided by Misty and Trish is outstanding. They are exceptional in their attitude towards the job and their performance of it. I have requested their services on a permanent basis. The products they use do the work without offensive odors or after effects.
Very good cleaning crew, very thorough and polite. Bring them back anytime.
I am very happy with the team that cleans my home.
Paid attention to details and did the deep clean very quickly.
The young ladies are efficient, polite and knowledgable.
Very dependable and the cleaners are very efficient.
You did a great job last week when I really needed you (before an out of town guest arrived)! And I really like the fact that when I came home there wasn't overly strong scents (chemical/cleaning or air freshener)
Your team does such a fantastic job at our home. We always look forward to the evening after your service because our home smells and feels so clean.
The girls you sent did a fantastic job!
Thorough
The friendly and consistent service.
This week the sheets were not changed on my bed. This usually happens when I leave the fresh sheets on the dresser as I did this week.
The girls take extra time and effort on all areas of our home. We are very pleased.
You are thorough, do a great job. The ladies are professional. I look forward to Fridays
Scheduling and cleanliness:$
Clean all mirrors and dust thoroughly not just swipe over furniture.
Sarah & Alyona are awesome. When I moved and the salesperson came out to quote our home I was disappointed that it is more expensive for our smaller home than what we paid in Fishers. I was not pleased that we had to pay a one time initial fee. Last but not least, I was assured that Sarah and Alyona would be our team and they were not the team that came out for our first cleaning in our new home.
Consistently we can count on Merry Maids to leave our house fresh and clean. We love that we can trust them to respect our home and do a nice job even when we are not there. It's a joy coming home to such a clean space. Thank you.
Merry Maids { Judy & Jenni } always does a great job cleaning my home.They have commercial-grade products. I would like them or one other pair to always clean my home. They are efficient & quick.
Just had house cleaned today. Stairs were not swept. I can still see fingerprints and dirt on glass tables. Wood floor was swept but doesn't look like it was cleaned as there are still dirt marks that I can see from before cleaning. Very disappointed.
Everything! Very thorough.
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Already recommended to two coworkers who had previously had a poor experience. Judy did an absolutely incredible job and my apartment looks cleaner than when I moved in.