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based on 2130 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The friendly and consistent service.
This week the sheets were not changed on my bed. This usually happens when I leave the fresh sheets on the dresser as I did this week.
The girls take extra time and effort on all areas of our home. We are very pleased.
You are thorough, do a great job. The ladies are professional. I look forward to Fridays
Scheduling and cleanliness:$
Clean all mirrors and dust thoroughly not just swipe over furniture.
Sarah & Alyona are awesome. When I moved and the salesperson came out to quote our home I was disappointed that it is more expensive for our smaller home than what we paid in Fishers. I was not pleased that we had to pay a one time initial fee. Last but not least, I was assured that Sarah and Alyona would be our team and they were not the team that came out for our first cleaning in our new home.
Consistently we can count on Merry Maids to leave our house fresh and clean. We love that we can trust them to respect our home and do a nice job even when we are not there. It's a joy coming home to such a clean space. Thank you.
Merry Maids { Judy & Jenni } always does a great job cleaning my home.They have commercial-grade products. I would like them or one other pair to always clean my home. They are efficient & quick.
Just had house cleaned today. Stairs were not swept. I can still see fingerprints and dirt on glass tables. Wood floor was swept but doesn't look like it was cleaned as there are still dirt marks that I can see from before cleaning. Very disappointed.
Everything! Very thorough.
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The relief of having things done when I return home.
On time. Knowledge and skill to do various tasks.
House always looks and smells great!
Attention to detail was great
Felt like team took pride in their work
Very easy to schedule
Two professional people come so I can have a clean house in half the time. Also you are very flexible working with my varied schedule
Finally got a crew who does my home very good. Thank you Tammie J and Paige, you ladies are awesome!
I think Merry Maids do a good job, but maybe could pay more attention to detail. I have noticed that my wood floor still has spots on it after they have left. It's not just one particular person, but all of them. Also oblivious spots on refrigator handle are not wiped off. Sometimes I think maybe they hurry to get to the next house. I do like Merey Maids flexibility and are able to clean on a short notice.
By having Sara and Aylona every time, they know how I like things done. They really seem to care, and they go that extra mile.
Tracy and Cathy are the best! Very friendly and thorough!
Predictability of the team that will arrive to clean.
Your customer service and office staff are very friendly and helpful. The cleaning service that cleans my home (Misty and Trish) are very friendly, professional, thorough and always does an excellent job.
The ladies who came to my home were great. They did a fantastic job of cleaning my home and were friendly. I liked the spot cleaning they did to the rugs and furniture. I liked everything abou the cleaning that was done.
When sending out a reminder, please also include estimated arrival times.
I was very happy with the service I just don't know people in this area.
have only used once...but it was pretty good...looking forward to the next cleaning.
Send The same team every time! Carrie and Amy. My house is unusual and new people come and I have to clean after they leave! Not so with Carrie and Amy!
Excellent work, very consistent and reliable.
I appreciate that you try to send me the same cleaners each time.
Thorough