Merry Maids of Indianapolis
5060 E 62nd Street Ste 136
Indianapolis
IN 46220
United States

Average rating: 8.9 out of 10 based on 2203 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 14, 2015 — Rated 9 out of 10 by P.C. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Dependable and thorough.

Report a concern   October 13, 2015 — Rated 5 out of 10 by B.P. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

Rooms get skipped over almost every cleaning. Two cleanings in a row are never consistent

Report a concern   October 13, 2015 — Rated 8 out of 10 by K.D. Merry Maids of Indianapolis
What could we do to improve?

After my last cleaning, there were still cobwebs in some corners and the counters/stovetop were not entirely clean of dust/crumbs. I was rather disappointed by this, since dusting and sweeping in particular is what I am looking for with Merry Maids.

I was most pleased after my first cleaning--shocked, really. It was the best money I've ever spent. But I've had two subsequent ones that haven't left me with the same level of awe and wonder :) . The first was fine, and the second I described above.

Report a concern   October 9, 2015 — Rated 10 out of 10 by V.M. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Team is very reliable and professional. We always know our home will look great after Merry Maids have visited. They are very respectful of our home including our little dog.

Report a concern   October 8, 2015 — Rated 10 out of 10 by P.M. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I like Brenda & Cheri and one other pair. They`re excellent. The pair I had last month were horrible. I can`t understand why I can`t have the same pair of my choosing every month???

Report a concern   October 8, 2015 — Rated 10 out of 10 by S.D. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Home is really cleaned well. We like the same Merry Maids cleaning our condo. Products used clean well. Odor free. Requests are completed

Report a concern   October 6, 2015 — Rated 10 out of 10 by Marilyn Funke Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The consistency and relief of coming he to a nice clean house.

Report a concern   October 6, 2015 — Rated 9 out of 10 by B.M. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Friendly, on time (they always call 30 minutes before arrival), they do a good job, ask questions about any special needs.

Report a concern   October 6, 2015 — Rated 9 out of 10 by D.R. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Both Jennufer and misty were great

Report a concern   September 30, 2015 — Rated 6 out of 10 by S.P. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

Having a different staff each time is not ideal. Jessica and Jessica did the best cleaning. I also need to know what approximate time the staff will arrive. My lower level was not cleaned at either time. I will send a note about it but I thought I had arranged to have each level swept.

Report a concern   September 29, 2015 — Rated 10 out of 10 by M.C. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Heather was very thorough even though she was alone. I also like the smell when you leave. The only critique is, we have white interior doors and they get dirty around the door knobs. They never seem to get wiped down.

Report a concern   September 29, 2015 — Rated 10 out of 10 by J.P. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Smells good and Clean

Report a concern   September 28, 2015 — Rated 10 out of 10 by J.J. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Convenient, trustworthy, capable.

Report a concern   September 28, 2015 — Rated 5 out of 10 by T.W. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

The last cleaning on 09/18 was completed in 45 minutes. After the crew left I found that the bathrooms were not cleaned to my liking, dusting was not complete and the floors were not mopped to satisfaction.

Report a concern   September 25, 2015 — Rated 6 out of 10 by L.B. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

I was under the impression that the same team of ladies would be coming each time. The second visit had a different team. Just want to keep things consistent for my pets and ease of thoroughly cleaning. Many trash cans were missed by both groups. Second one understandably since they were not informed. Both the first and second cleanings they got the floor of the master shower, but not the walls. I have already called and spoken with someone about this. I will be leaving a note next week about the number of trash cans and where they should be emptied.

Report a concern   September 23, 2015 — Rated 10 out of 10 by A.E. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Judith and Nicholl did an outstanding job cleaning our condo...they also went above and vbeyond taking "Oscar" out to use the restroom.

Andy

Report a concern   September 21, 2015 — Rated 10 out of 10 by S.R.A. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The Merry Maids who came to our home on Sept. 18 did a phenomenal job - probably the beat cleaning we've ever had.

Report a concern   September 21, 2015 — Rated 10 out of 10 by E.W. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Tracy and Kathy always do a wonderful job. I stay with Merry Maids because of their good work.

Report a concern   September 21, 2015 — Rated 9 out of 10 by B.D. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Like everything

Report a concern   September 19, 2015 — Rated 10 out of 10 by J.A.B. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The people are always very personable and do a good job.
The products leave everything smelling fresh and clean.

Report a concern   September 17, 2015 — Rated 10 out of 10 by N.J. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

They make everything shiny in the kitchen and bathroom. The air freshener smells really good not over powering. When they vacuum it smells clean and good not like dirty carpet.

Report a concern   September 16, 2015 — Rated 10 out of 10 by M.C. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I think they did did a very thorough and excellent job and cleaning my fathers house

Report a concern   September 15, 2015 — Rated 10 out of 10 by J.K. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

So far, everyone that has come to clean in my home has been very nice and professional. It's so nice to have the house thoroughly cleaned once a month!

Report a concern   September 15, 2015 — Rated 6 out of 10 by D.W. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

i dont want to get anyone is trouble...but as a whole...i've thought about this each time. they seems to work too fast and miss things in almost every room. i have a 4 bedroom house, 3 1/2 baths. normally i just have them do the upstairs only. that would be three bedrooms and 2 1/2 baths. last weeks, i told them just to do 2 of the bedrooms and 2 1/l2 baths.plus the kitchen, living room and dining room.!!!they were here and GONE in one hour. i'm going to try one more week. then i will see.

Report a concern   September 15, 2015 — Rated 10 out of 10 by J.C. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Great cleaning

Report a concern   September 14, 2015 — Rated 10 out of 10 by C.C. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Great service - very reliable and consistent.

Report a concern   September 14, 2015 — Rated 10 out of 10 by Ann Thompson Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Sarah and Alyona really go the extra mile. We care about them and they make us feel that they care about us.

Report a concern   September 8, 2015 — Rated 10 out of 10 by S.S. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Friendly house cleaners. Excellent job in cleaning

Report a concern   September 4, 2015 — Rated 10 out of 10 by S.O. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

This is to inform you that I am very pleased with the services, products, and assistance I have received from your Company. Your customer service representatives and service technicians present themselves in a professional manner and are always helpful. I would not hesitate to recommend your Company and products to others.
Satisfied customer,

Report a concern   September 4, 2015 — Rated 9 out of 10 by P.W. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I have found the personnel who come to do the cleaning very professional and congenial. They do a great job. Have not found any problem with the products they use.


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