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2130 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Hreat workers. Friendly, efficient.
House always looks great when I get home.
they cleaned very well but forget the ceiling fan
My husband and I both work at home and Tracy and Kathy are flexible in working around us while still doing a great job cleaning our house.
I am very happy with the job done, because my house is clean with a capital C! Also, I am able to change service times in an emergency.
Professional and bonded! Ladies did good work in a reasonable time and at a reasonable price.
They are an awesome staff to work with.
Parts of my binds were down and not returned. Without a ladder I can't put them back. The baseboards were still dirty at a couple of places. There were also areas that did not get dusted. For the money I expected the condo to be more clean. Overall they did a good job and were pleasant. And if this were a basic cleaning, this would have been great. But it was too expensive for what I got.
The quality of Trish and Misty as they provide attention to our home. We request them all the time. Thanks for a job well done.
The two young ladies we have clean each time are wonderful. Very personable and do a great job in cleaning my home. Always respectful and always on time.
The girls were great, loved our dog, the house looked great and smelled great, looking forward to having them back to keep us clean !
Having my house all clean at the same time! The gals are efficient and thorough.
Consistency and quality
Arrive at scheduled window for cleaning times. Twice I have been home with my 3 kids because the cleaners did not arrive in the morning window slot.
Apartment is cleaned very well. None of the products used leave a smell.
that did a great job this time I which they did this every time.
Dependable and thorough.
Rooms get skipped over almost every cleaning. Two cleanings in a row are never consistent
After my last cleaning, there were still cobwebs in some corners and the counters/stovetop were not entirely clean of dust/crumbs. I was rather disappointed by this, since dusting and sweeping in particular is what I am looking for with Merry Maids.
I was most pleased after my first cleaning--shocked, really. It was the best money I've ever spent. But I've had two subsequent ones that haven't left me with the same level of awe and wonder :) . The first was fine, and the second I described above.
Team is very reliable and professional. We always know our home will look great after Merry Maids have visited. They are very respectful of our home including our little dog.
I like Brenda & Cheri and one other pair. They`re excellent. The pair I had last month were horrible. I can`t understand why I can`t have the same pair of my choosing every month???
Home is really cleaned well. We like the same Merry Maids cleaning our condo. Products used clean well. Odor free. Requests are completed
The consistency and relief of coming he to a nice clean house.
Friendly, on time (they always call 30 minutes before arrival), they do a good job, ask questions about any special needs.
Both Jennufer and misty were great
Having a different staff each time is not ideal. Jessica and Jessica did the best cleaning. I also need to know what approximate time the staff will arrive. My lower level was not cleaned at either time. I will send a note about it but I thought I had arranged to have each level swept.
Heather was very thorough even though she was alone. I also like the smell when you leave. The only critique is, we have white interior doors and they get dirty around the door knobs. They never seem to get wiped down.
Smells good and Clean
Convenient, trustworthy, capable.
I like the friendly and trustworthy associates and the clean house when they are finished!!!