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2130 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The girls are pleasant, and it is wonderful having a clean home. I like the spray mist that is used frequently. I often request a vacuuming of the furniture, which allows the dust not to settle as was was previously the case. Sometimes the ladies help me change the sheets and make the bed, (which is easier than doing alone). Having a cleaning service on their way is more than an incentive to pick up and organize.
The service is always very good. They are in, do the work and out. If an independent cleaner is used, it would take much longer. I have never had a bad clean. Do miss the cinnamon spray but keep forgetting to ask for it.
Excellent service and results.
We like that we have our regular people here 95% of the time. We trust them.
Service is consistent and quality of work is good.
Cleaners are through, always on time, are very willing to do a little extra and nice besides.
The ladies do an awesome job and comply to any cleaning request I have.
quiet, efficient and no lingering odors.
Smells great- excellent attention to detail
Convenience, reliability, friendly service.
All of it, they were throrough and the house looked amazing. They were patient with my dogs barking at them the ladies were fantastic
Teams are quick, efficient, easy going and wonderful. Work is thorough and well done.
I like that you ask for feedback and seem to always have great attitudes
Consistency in cleanings, especially with regard to attention to detail
Misty and Trish are the 2 ladies who clean our house. They are fabulous. They are courteous, have a sense of humor, and do a great job. We want to keep those 2 ladies as our home specialist.
I have never had my house cleaned by professional cleaners but decided it was about time to experience what it feels like. Merry Maids did an incredible job We have a dog so our house is always a challenge for cleaners. Kathy and Tracy did a great job with every aspect of the house. they made it sparkle from floor to ceiling, including the fridge, freezer, cabinets, even the oven. Also, they were able to fit us in their schedule in a week. I would highly recommend Merry Maids.
It might be beneficial to have a supervisor randomly inspect a residence after cleaning----or before a team leaves the premises. Sometimes the cleaning appears to be rushed
Some maids are excellent, but most are poor. I want the same pair every time I have my house cleaned.
Gale needs to retire. She was very good 10 years ago, but only does easy stuff now like folding toilet paper & paper towels. She is not capable of deep cleaning- I don`t want her anymore- my toilets are still dirty as is the tile in MBa.
They seem to get things cleaner than I can.
The stainless steel appliances always look great.
Your team always gives us the personal touches that makes our day. From the way the pillows are placed to the stuffed animals arranged on our kids beds. Thank you for all the great work!!
Cleaning service is too rushed. I never really know what was cleaned because some areas are still untouched and dusty.
The cleaners are always prompt and courteous and do a great job. If I have a special request they are always very helpful.
Friendly staff office as well as cleaning staff.
I like that I don't have to clean bathrooms and kitchen and don't dust, vacuum each week.
I haven't used them long enough to form much of an opinion. However, so far, my house seems clean.
I love how my house looks and smells when I return home from work. When I see the ladies, each of them is always kind and so polite.
I called Merry Maids at last minute when Molly Maids cancelled at last minute. I was so happy that they were able to accommodate me at last minutes. The two women who came over did a great job as well. You will get my repeat business.
Associates seemed to care about customer service
They come in and are friendly and very efficient