- Phone: 3174689389
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2130 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
make the beds............the women who used to clean our house always made the beds nicely, but recently the people cleaning have not been making the beds.
Seldom is high dusting performed. Price point is to high for the service provided. After merry maids clean Either the house smells like cinnamon or it doesn't smell like it has been cleaned. I like the smell of a clean house (i.e. Pinesol or spic-n-span). Several times trash was not emptied or was left next to the garbage bin (Not in the garbage bin - very anoying).
My condo is always clean and has no "perfume" odor. Sherry and Brenda do an outstanding job. They are very professional and if asked they will complete any additional request with excellence. They are great and rely on them.
House always looks nice after MM has been here and they are willing to use products( Bona ) I request. MM has willingly rescheduled my cleaning appointment when I have requested. The ladies that come here to clean are almost always very friendly. First name removed
we like the service you provide. One thing is your dependability and friendliness. Misty and Trish are doing a very good job -- especially on our bathroom floor now as they were having a problem with it for a while. They are now using a new product and it seems to be working fine as the floor is now sparkling clean. Hooray! Our praise to Misty and Trish! Martha Martin
I do not know what products are used - never have. They do seem to do the job though. The ladies are always very nice and professional. Thanks much for your service.
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I like the flexibility in the scheduling. I like it when special requests are asked you follow through. i really like it how you clean the hardwoods. This cleaning was the best I have had! :)
Always smells wonderful!
My team is amazing, Sara and Alyona are the best.
Always a nice fresh smell. Having your service saves me time and I always feel ready if company drops in.
Dependability, thoroughness, friendly
When service started we got for the most part the same two people. Now it seems every visit is different people. Having a somewhat consistent crew come is by far the best. Understand there is turnover, time off, etc., but the frequency of different people is too high.
Services are amazing and very detailed. They are always cautious with the furniture, carpets and couches.
When I come home in the evening the house smells clean and furniture and rooms are clean as a whistle.
Products were tailored according to the need and thorough and professional cleaners
There was miscommunication from estimator to those doing the actual cleaning which would have resulted in me paying more money if I hadn't caught it.
Reliable and responsive to requests.
We get excellent service - everything always looks great when they're done and they are extremely pleasant and friendly to be around . We have seen Tamekia and Amy and then Tamekia and Christine - we highly recommend them
There were some missed areas on the initial clean which was dissappointing. The ladies were super nice however!
I have recommended you to a couple of my friends who have become your customers.
On time, always do a good job.
Products are great....very pleased with the bathrooms and floors. Would like more attention to the walls, floor boards and window blinds. All of my walls are still pretty dirty. Mainly the front room and kitchen areas. The ladies were very nice. I hope to keep the same two to build rapport.
House looked great! Ladies were super friendly and even our pets liked them. So happy to have a clean house in the midst of our busy lives.
They are reliable. Do a great job and include the "little things" I like done the way I like them to be done.
I love my team and the ease of scheduling a cleaning. I have Tracy and Kathy.
I like that you are flexible. That the service is done in a reasonable amount of time. And they were very customer service minded. I appreciate that very much.
Generally happy with the quality of service.
Please just remember to leave cards so we know which areas were focus areas. Thanks.
Personalized notes, quick service, pleasant smelling products, polite staff
The staff was great. But the service was pretty basic. I'm looking for specific cleaning services.