Merry Maids of Indianapolis
5060 E 62nd Street Ste 136
Indianapolis
IN 46220
United States

Average rating: 8.9 out of 10 based on 2148 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 16, 2016 — Rated 10 out of 10 by Marilyn Funke Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

It's always a joy to come home to a clean house.

Report a concern   May 13, 2016 — Rated 7 out of 10 by K.D. Merry Maids of Indianapolis
What could we do to improve?

come on time. They were almost 2 hours early. Since my husband works third shift, this is not ok.

Report a concern   May 12, 2016 — Rated 10 out of 10 by C.C. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Always a great job! Very consistent and reliable.

Report a concern   May 9, 2016 — Rated 9 out of 10 by K.B. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

for general cleaning they do a great job

Report a concern   May 9, 2016 — Rated 9 out of 10 by L.H. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I like the smell when returning home to a nice and neat house!

Report a concern   May 9, 2016 — Rated 9 out of 10 by Christos Konstantinou Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The cleaning service provided was absolutely spot on. I did't have to worry about buying cleaning equipment, Merry Maids provided everything which made things easier given that i recently just moved to my new property.

Report a concern   May 6, 2016 — Rated 10 out of 10 by J.A.B. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

All your employees and friendly and very efficient weather on the phone or in my home!
They always do a very good job!

Report a concern   May 6, 2016 — Rated 10 out of 10 by L.S. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

professional, thorough, great customer service and friendly cleaning staff.

Report a concern   May 5, 2016 — Rated 9 out of 10 by C.Q. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Overall, the two ladies did a great job. One seemed more engaged than the other. Apartment looks great.

Report a concern   May 5, 2016 — Rated 10 out of 10 by M.D.M. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Flexible, house always looks great when Merry Maids are done.

Report a concern   May 5, 2016 — Rated 7 out of 10 by L.C. Merry Maids of Indianapolis
What could we do to improve?

More meticulous cleaning

Report a concern   May 3, 2016 — Rated 5 out of 10 by S.R. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

i miss my old cleaning team. my current person just isnt that great, especially with floors

Report a concern   May 2, 2016 — Rated 9 out of 10 by Christine Teipen-Smith Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The staff is very friendly and I trust the team to do a good job cleaning and caring for our home. The team is very flexible and I appreciate that we usually get the same team for each cleaning.

Report a concern   May 2, 2016 — Rated 10 out of 10 by A.S.M. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Misty and Trish always do such a nice job!

Report a concern   May 2, 2016 — Rated 10 out of 10 by Jan Froehlich Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Very complete

Report a concern   May 2, 2016 — Rated 10 out of 10 by K.L.M. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I love my gals -- they do a great job, and I trust them completely in my home.

Report a concern   April 30, 2016 — Rated 5 out of 10 by A.C. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

There are pros and cons. I like the fact that I can easily adjust the time/day they clean. Generally, it's pretty consistent cleaning, but there are still things they miss each time even though there is supposed to be a list they go off of. I've noticed a significant difference in quality across the different cleaners.

Report a concern   April 25, 2016 — Rated 10 out of 10 by T.A. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The house always smells and looks great.

Report a concern   April 22, 2016 — Rated 6 out of 10 by M.N. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

The staff was great. But the service was pretty basic. I'm looking for specific cleaning services.

Report a concern   April 19, 2016 — Rated 8 out of 10 by E.S. Merry Maids of Indianapolis
What could we do to improve?

make the beds............the women who used to clean our house always made the beds nicely, but recently the people cleaning have not been making the beds.

Report a concern   April 19, 2016 — Rated 4 out of 10 by T.W. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

Seldom is high dusting performed. Price point is to high for the service provided. After merry maids clean Either the house smells like cinnamon or it doesn't smell like it has been cleaned. I like the smell of a clean house (i.e. Pinesol or spic-n-span). Several times trash was not emptied or was left next to the garbage bin (Not in the garbage bin - very anoying).

Report a concern   April 18, 2016 — Rated 10 out of 10 by Suzanne Deweese Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

My condo is always clean and has no "perfume" odor. Sherry and Brenda do an outstanding job. They are very professional and if asked they will complete any additional request with excellence. They are great and rely on them.

Report a concern   April 11, 2016 — Rated 9 out of 10 by C.L. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

House always looks nice after MM has been here and they are willing to use products( Bona ) I request. MM has willingly rescheduled my cleaning appointment when I have requested. The ladies that come here to clean are almost always very friendly. First name removed

Report a concern   April 9, 2016 — Rated 10 out of 10 by Martha Martin Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

we like the service you provide. One thing is your dependability and friendliness. Misty and Trish are doing a very good job -- especially on our bathroom floor now as they were having a problem with it for a while. They are now using a new product and it seems to be working fine as the floor is now sparkling clean. Hooray! Our praise to Misty and Trish! Martha Martin

Report a concern   April 8, 2016 — Rated 10 out of 10 by P.W. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I do not know what products are used - never have. They do seem to do the job though. The ladies are always very nice and professional. Thanks much for your service.

Report a concern   April 7, 2016 — Rated 10 out of 10 by A.E. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

N/A

Report a concern   April 6, 2016 — Rated 10 out of 10 by J.M. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I like the flexibility in the scheduling. I like it when special requests are asked you follow through. i really like it how you clean the hardwoods. This cleaning was the best I have had! :)

Report a concern   April 4, 2016 — Rated 10 out of 10 by P.W. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Always smells wonderful!

Report a concern   April 1, 2016 — Rated 10 out of 10 by Sheila McNeile Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

My team is amazing, Sara and Alyona are the best.

Report a concern   April 1, 2016 — Rated 10 out of 10 by D.H. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Always a nice fresh smell. Having your service saves me time and I always feel ready if company drops in.


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