Merry Maids of Indianapolis
5060 E 62nd Street Ste 136
Indianapolis
IN 46220
United States

Average rating: 8.9 out of 10 based on 2203 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 14, 2016 — Rated 10 out of 10 by J.N. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Consistently well cleaned. The cleaning staff and office staff are pleasant and accommodating.

Report a concern   October 14, 2016 — Rated 10 out of 10 by Lisa harrington Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

cheerful and efficient employees who do a great job.

Report a concern   October 13, 2016 — Rated 10 out of 10 by D.F. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Quick and responsive. Willing to follow our checklist to make sure everything we wanted done was done.

Report a concern   October 6, 2016 — Rated 8 out of 10 by M.D. Merry Maids of Indianapolis
What could we do to improve?

Consistency. Last week was amazing, some weeks not so much

Report a concern   October 5, 2016 — Rated 10 out of 10 by Alexis Moore Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I love that they bring there own supplies and they did a great job. Already recommended it to a family member.

Report a concern   October 5, 2016 — Rated 10 out of 10 by E.S. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Reliability

Report a concern   September 30, 2016 — Rated 9 out of 10 by S.T. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Amy, who cleans our home each week,is a hard worker and a wonderful person. She is the reason why we are happy with Merry Maids.

Report a concern   September 30, 2016 — Rated 10 out of 10 by B.T. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

On time and good job

Report a concern   September 29, 2016 — Rated 10 out of 10 by C.M. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Most seem to be thorough and on time.

Report a concern   September 29, 2016 — Rated 10 out of 10 by C.T.T. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Tracy is so great

Report a concern   September 24, 2016 — Rated 10 out of 10 by S.O. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

This is to inform you that I am very pleased with the services, products, and assistance I have received from your Company. Representatives and service technicians present themselves in a professional manner.I would not hesitate to recommend your Company to others.
Satisfied customer,

Report a concern   September 24, 2016 — Rated 10 out of 10 by E.B. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Very trust worthy, when Merry Maids comes to clean you can sure that it is done.

Report a concern   September 23, 2016 — Rated 10 out of 10 by Paul Ward Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Misty and Trish are the 2 ladies who do our house cleaning. They are both very courteous, contientous, have a sense of humor, and do a very good job. We appreciate these 2 ladies. They deserve some type of special recognition.

Report a concern   September 23, 2016 — Rated 5 out of 10 by W.V. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

I prefer this feedback remains anonymous, however, I have given feedback before on the same things...the ladies are very nice but not thorough...the stove top and wood floors have a film on them, presumably from dirty rags and now the ladies have been dumping vacuum cleanings on the lawn/driveway area...it's too hard to find some on other than a cleaning company so I stay with them... So far anyway

Report a concern   September 22, 2016 — Rated 10 out of 10 by Leighanna Myers Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

We have been very happy with the service and price for over a year now. Each team member we met was polite and friendly. They're even great with our dog, who is terrified of them! Amy M has especially gone above and beyond with each cleaning. We happily recommend Merry Maids to our friends and family!

Report a concern   September 22, 2016 — Rated 10 out of 10 by K.S. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I like the products that the ladies used. It left the house smelling clean and refreshing. The house did not have a chemical smell lingering in the air like several products do. The ladies were very efficient and through. Just very pleasant to work with. Plus for the first time using merry maids, I liked the idea a supervisor came to check with the ladies and me if I had any concerns or questions. I liked the personal contact.

Report a concern   September 22, 2016 — Rated 5 out of 10 by M.S. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

The office never seems to relay messages. Several times I have called if I needed to adjust a time and the crews never get the message. Today in point, my time slot is 10 to Noon arrival time. They got here at nine. No call or notification. Luckily I had left the door unlocked or they would be standing outside once again.

Report a concern   September 22, 2016 — Rated 10 out of 10 by E.R.I. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Everything is always fresh and clean and your people are super!

Report a concern   September 22, 2016 — Rated 8 out of 10 by J.C. Merry Maids of Indianapolis
What could we do to improve?

Be more consistent with cleaning, setting alarm, etc

Report a concern   September 21, 2016 — Rated 10 out of 10 by A.T. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Sara and Alyona really seem to care about us, and how I like my house cleaned.

Report a concern   September 21, 2016 — Rated 8 out of 10 by A.G. Merry Maids of Indianapolis
What could we do to improve?

I would like to see the same person more often. It seems like it's a different person every time they come.

Report a concern   September 21, 2016 — Rated 10 out of 10 by C.C. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Great service - very dependable and very reliable.

Report a concern   September 18, 2016 — Rated 6 out of 10 by S.P. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

The lady that cleaned did a good job with what she cleaned. However, certain areas, such as sweeping the stairs, spots on counters, etc were just missed and it was not as thorough as I would expect. I believe there was one person there for around 2.5 hours, which doesn't seem to be sufficient time to do a thorough cleaning - so I was disappointed. again, overall the area she covered were well done and she was friendly and nice, but the time spent/ areas covered were less than what I would expect.

Report a concern   September 16, 2016 — Rated 9 out of 10 by R.C. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Your work miracles on the toilet bowl. The service is reliable and merry Maids is very accommodating to last minute changes.

Report a concern   September 10, 2016 — Rated 10 out of 10 by M.K. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Consistently good cleaning

Report a concern   September 9, 2016 — Rated 10 out of 10 by M.S. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Reliability, and quality of work is generally good. Price is fair.

Report a concern   September 9, 2016 — Rated 10 out of 10 by K.B. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The workers are all so friendly and my house is gorgeous by the time they leave.

Report a concern   September 9, 2016 — Rated 10 out of 10 by Amanda Moore Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

As a mom of twin boys it was wonderful to come home to a house that smelled clean! I just don't have the time anymore to really clean the home and it was such a burden lifted to have Merry Maids come out and work so hard on my home so I could just concentrate on being a mom!

Report a concern   September 8, 2016 — Rated 4 out of 10 by S.A. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

Did not do the details on the first clean. Baseboards, ceiling fans, blinds were not done.

Report a concern   September 8, 2016 — Rated 6 out of 10 by M.C. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

I have tried to get our crew on a regular time each week. It hasn't stuck. I have no idea when they will show up and there's a new crew each week. I would like a consistent crew and time.


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