What our clients think of us!

They are very efficient...

My favorite part is how well the vacuuming is!!!

I would suggest that if the tenants have dirty kitchenware in the sink, that you can potentially wash them.

I would also suggest that maybe for apartments you can take the trash to the trash shooters or the designated trash locations when you finish.

Jennifer and Misty did an excellent job this week, very attentive to details.

Thanks! Ed Last name removed

Did excellent job; house felt clean and smelled good. All the maids were very friendly, courteous and understanding of the stress we had due to serious health problems. Very pleased with work but had to stop services due to financial problems due to hospital and doctor bills; depending on grandchildren to help out. Thank you so much for your help.

Take time to note where things are placed and return them to the same place. I usually have to spend some time putting everything on my counter, tables, and dressers back in their place. Also, I'd like cleaners to vacuum under the cushions on my couch.

Se places are skipped...Uneven...

We just feel that more attention could be paid to certain areas. The main reason we hired Merry Maids was for our bathrooms and kitchen. While I believe cleaner is put in our toilets, it does not appear that a lot of scrubbing gets done inside the toilet or the shower. I've often had to take a toilet brush to the toilets myself to get the area under the rim. There have been times when the note tells us that they focused on our hallways but we don't have hallways in our house and if we did I would prefer that other areas are focused on. With two small children, clean bathrooms, kitchen, and floors are a much higher priority. We appreciate all the hard work your workers do put in but these are things my husband and I talk about after a cleaning and when making a decision whether it's worth it or not to continue.

Easy and they did a great job. Saves me tons of time! Reasonably priced too.

They did not wash the master bathroom floor

Very dependable and trustworthy.

good cleaners who were personable and helpful. Good listeners.

The friendly and efficient cleaning.

Love the cleaner smell.

Consistently good work

Professional. Consistent.

My bathtub shower wall looked great, I liked that all the beds where neatly made, and some areas in the house that things where a little messy and not organized where cleaned up and looked nice.

Quality, consistency

The service is very reliable, and they consistently do a good job of cleaning my home. I have the trust to have them come in when I'm at work and it's always so nice to come home to a beautiful sparkling clean home.

The cleaning most of the time is subpar and even though I asked not to spray the cinnamon spray it still cinnamon gets sprayed. The cost of the cleaning does not reflect the quality I was expecting.

I mentioned cleaning the blinds and the ladies did not seem to know they should do that. They also did not seem to know about the issue with the master bath shower that I had e mailed about a few days earlier.

Pet-friendly products. And I appreciate the cre taken around our pets.

I paid $225 for a thorough cleaning and was very disappointed. Many things were not cleaned and my carpet was damaged. I would like my money back or a free cleaning

Personnel, especially Tracy. She's always willing to go the extra mile.
I think she actually likes to clean!

I love the cinnamon spray :-)

The ladies are very professional and friendly. They consistently do a good job. Don't know what products they use.

Convenience.

Double check your work to make sure you got everything. Switch out to clean rags frequently so surfaces don't get smeared. Be sure your products are appropriate to the surfaces being cleaned.

Missed a lot of things this time floor was sticky.window sill, trash behind night stand...etc

2 cleanings in a row and my shower wasn't cleaned. Our quote also was supposed to cover our stairs going to the basement but they are never vacuumed. Also, when we originally signed up we said that we had the $100 off our first 5 cleanings and never received that.

I've noticed that your workers are very different in their strengths, and so certainly couldn't promise a new customer how good a job they would do.