What our clients think of us!

Reliability, and quality of work is generally good. Price is fair.

The workers are all so friendly and my house is gorgeous by the time they leave.

As a mom of twin boys it was wonderful to come home to a house that smelled clean! I just don't have the time anymore to really clean the home and it was such a burden lifted to have Merry Maids come out and work so hard on my home so I could just concentrate on being a mom!

Did not do the details on the first clean. Baseboards, ceiling fans, blinds were not done.

I have tried to get our crew on a regular time each week. It hasn't stuck. I have no idea when they will show up and there's a new crew each week. I would like a consistent crew and time.

Some cleanings have been better than others, but I don't think it's been consistent. I don't think they've washed the windows one time, aren't they supposed to do that? The stove top is often forgotten. The women who come clean are nice. However one time one woman was on her phone quite a bit, which made more work for the other woman. The time frame of arrival is never clear, one time they came at the end of the 2 hour window, another time they came 15 minutes earlier than the window.

Amy M. does a great job cleaning my house. She is detail oriented and cleans like I do. I'd be happy if she came to my house all the time!

Very professional and friendly

I've used Merry Maids twice. They have always done a superb job of cleaning my apartment. They are very detail-oriented and friendly.

efficient and trustworthy cleaners.

more detail - cobwebs, baseboards etc

I like the dependability of Merry Maids and that I can request the same team to clean my home time and again. It's easier for me knowing the same people are cleaning so I don't have to manage them.

Your employees are always very nice, thoughtful and friendly. Plus, always do a wonderful job!

Great service. Quick, efficient,thorough, unobtrusive. Cleaning products do not scratch or leave a funny smell.

I prefer a "clean" smell. The cinnamon smell doesn't last very long. Other than that good job!

many cleanings were done with inexperienced cleaners. I have shed tears over the nightmares I have had with your service. I've had the supervisor over many times. I shouldn't have to get this upset over a darn cleaning!
Last two women Misty and? were the best.

They do a good job.

the girls seem to be a bit confused aboyt what to do when they get to my house. i guess i need to call in and review instructions with you - or you could call me

I love coming home to a clean house. I especially appreciate the thank you cards from the cleaners - it's nice to know who is in your home when you are away. And I like when I have the same team regularly, just makes me feel better.

I have repeatedly complained about the same issues, and they are never addressed.
I have asked you for consistency in cleaning people so they have some familiarity with my home. You indicate that you will do so, but then fail to follow through.

I like how reliable Merry Maids is and how I completely trust them to be in my home when I am not there. I also appreciate the service I receive when I call to reschedule a cleaning. Everyone is so polite.

We have had service twice. Both times the cleaning was inconsistent--great in some rooms, hardly done/not done at all in others. The staff has been very responsive in hearing concerns but the service has not improved. We are trying one last time before moving on.

I'm happy with the service as it is.

Never had a problem-house always looks and smells great!

Pricing is too high.

Misty And Trish are outstanding, they care about good quality and service. They go the extra mile.

Flexibility and trustworthiness

The staff is thorough in their work.

They do a nice job.

Tracy and Victoria do a great job every time! We appreciate the care and attention they give our house.