What our clients think of us!

It would be great if you could add the ETA when you send out the reminder, which I really appreciate.

Such a time saver-my husband has been very ill this year and between caring for him and still working 60 hours a week-cleaning the house has been low in the list of priorities. The team did an awesome job and I got some free time for myself.

Good cleaning. I expected the beds to be made but they were not. Also, the kitchen trash was not taken out. Also, Your maids set the thermostat at 64 when they arrived and left it there. I did not return for 5 days.

The house looked so great when the ladies finished cleaning it last week. I have had some health.problems recently and can not get everything done right now. They did this for us!

I have never had one cleaning where I was not home and the team actually cleaned all of the rooms they were supposed to do.

Consistently well cleaned. The cleaning staff and office staff are pleasant and accommodating.

cheerful and efficient employees who do a great job.

Quick and responsive. Willing to follow our checklist to make sure everything we wanted done was done.

Consistency. Last week was amazing, some weeks not so much

I love that they bring there own supplies and they did a great job. Already recommended it to a family member.

Reliability

Amy, who cleans our home each week,is a hard worker and a wonderful person. She is the reason why we are happy with Merry Maids.

On time and good job

Most seem to be thorough and on time.

Tracy is so great

This is to inform you that I am very pleased with the services, products, and assistance I have received from your Company. Representatives and service technicians present themselves in a professional manner.I would not hesitate to recommend your Company to others.
Satisfied customer,

Very trust worthy, when Merry Maids comes to clean you can sure that it is done.

Misty and Trish are the 2 ladies who do our house cleaning. They are both very courteous, contientous, have a sense of humor, and do a very good job. We appreciate these 2 ladies. They deserve some type of special recognition.

I prefer this feedback remains anonymous, however, I have given feedback before on the same things...the ladies are very nice but not thorough...the stove top and wood floors have a film on them, presumably from dirty rags and now the ladies have been dumping vacuum cleanings on the lawn/driveway area...it's too hard to find some on other than a cleaning company so I stay with them... So far anyway

We have been very happy with the service and price for over a year now. Each team member we met was polite and friendly. They're even great with our dog, who is terrified of them! Amy M has especially gone above and beyond with each cleaning. We happily recommend Merry Maids to our friends and family!

I like the products that the ladies used. It left the house smelling clean and refreshing. The house did not have a chemical smell lingering in the air like several products do. The ladies were very efficient and through. Just very pleasant to work with. Plus for the first time using merry maids, I liked the idea a supervisor came to check with the ladies and me if I had any concerns or questions. I liked the personal contact.

The office never seems to relay messages. Several times I have called if I needed to adjust a time and the crews never get the message. Today in point, my time slot is 10 to Noon arrival time. They got here at nine. No call or notification. Luckily I had left the door unlocked or they would be standing outside once again.

Everything is always fresh and clean and your people are super!

Be more consistent with cleaning, setting alarm, etc

Sara and Alyona really seem to care about us, and how I like my house cleaned.

I would like to see the same person more often. It seems like it's a different person every time they come.

Great service - very dependable and very reliable.

The lady that cleaned did a good job with what she cleaned. However, certain areas, such as sweeping the stairs, spots on counters, etc were just missed and it was not as thorough as I would expect. I believe there was one person there for around 2.5 hours, which doesn't seem to be sufficient time to do a thorough cleaning - so I was disappointed. again, overall the area she covered were well done and she was friendly and nice, but the time spent/ areas covered were less than what I would expect.

Your work miracles on the toilet bowl. The service is reliable and merry Maids is very accommodating to last minute changes.

Consistently good cleaning