based on 7032 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Waited 20 mins to even get our drink order taken. Seems like no one there knows what’s going on, was very disappointed
Pleasant older lady who took my order. The food.
everything
The food was very hot and the people work at the register are very nice and professional
Email (Halloween) promo said take out. Went to store to order take out. Then told (nowhere in email) only thru app. Stupid ! Rather than a personal relationship with a regular customer, forcing technology between us… had rewards app for years now and of the 100* times I have visited over the last few years never once asked for my rewards account (phone number) … prob ~$2000 sales … zero rewards???
If your policy is to put the app/account in front of your customers… be consistent by making your staff reward customer loyalty with it! The app:account is pretty useless last I looked… no ability to scan receipt for rewards (just marketing and a balance!
FIX. Never force technology between you and customer.. personal relationships build loyalty
Friendly, quick & accurate!
Bartenders expertise
The chips
Service
Food is always great!
Everyone at East Coast is very friendly and makes eating there an enjoyable time. The food is
always fresh and good. We eat there and order out often. My husband loves their wings.
the people working there!!!!!!!
Great waitress very respectful
The wings were flavorful.
Randy's margaritas !!!!
Great Food, Great Service, and a Great atmosphere.
Good customer service. Attentive to our needs, ensuring our order is accurate, pleasant and friendly!
Great customer service
Took about 15 min longer than anticipated. I was told the hold up was waiting on our beer cheese. Then got home and ALL of our food was cold. And to top it all off all of our sauces were wrong and the beer cheese that we were waiting on wasn’t even in our bag. We used to come here very often because we always loved the food but the last few times have not been very good experiences.
Great food
food and service is always exceptional
Good Crispy Wings
Fantastic service and the food was excellent. Server is top-notch, knowledgeable, friendly and knows my drink ahead of time. This is the best East Coast Wings as far as the food prep and this particular wait staff.
Customer Service for Take-Out and Not charging extra for dipping sauces.
Good food, relaxing atmosphere. Loved it. Will be back.
My server, Bree, was great! My drinks never went dry and her recommendations were on point. The wings were cooked with the perfect amount of crisp and sauce!
The wrap and burger
Best wait staff in the county overall !!
I was able to walk in and pick up my order quickly, and the food was great.
Tasty!!!! I love this place :)