based on 4845 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service was superb, she suggested flavors of the wings that I should try. Very delicious also
Service is usually great but sometimes there's a bartender that is nowhere to be found, or really slow.
Order not ready at stated pickup time. Not that big of a deal as it was busy. The wings were pretty disappointing. Dry with virtually no sauce. Ordered 15 maybe ate 5. Had to melt some Texas Pete and butter to doctor them up. Pretty disappointing for $21.99.
Great staff!!!
Our server was very good and we always enjoy our time there.
I've been coming to ECW for yrs never had any issues. Last visit my order was wrong & I don't drink sweet tea cause I'm diabetic & my refill was sweet tea. Not complaining cause I've never had any issues just giving feed back.
Great food yummy
Waitress was friendly and accommodating
Had my daughter’s 13th birthday there. Brandi, Peyton, and Tabi were very attentive and great to work with. Great customer service !!!!
The food, temperature and timely delivery were impressive.
Put boneless wings/chips deal for $32.99 on app. Always have to call this order in, only option on app is for traditional wings for this deal.
Our server wasn’t the best she kept calling us love and babydoll darlin etc and wasn’t super attentive. The bartender was amazing and so were the drinks. I guess I’d appreciated more attention from the server like she would leave the drinks laying at the end of the bar while she was talking to other staff members and when we asked for stuff it took a very long time for her to bring it. It wasn’t a busy night so.
Often wings are dried out when ordered - feel expensive for quality of food
The staff and food are amazing
I ordered this food on a discount because last time I ordered they got the order wrong. THIS time the Buffalo Mac and cheese was left out of the to go order
Every time I go it’s a drink or a side or something. Three times in a row the order is wrong. Just can’t keep paying money for food and then going hungry because I don’t get the food
Ordered 25 garlic Parmesan wings. Only 5 were made that way. The other 20 were not. No Parmesan on any of them. All 25 wings were very overcooked and dried out.
Very disappointed.
Have ordered from the Harrisburg NC location, never had any issues there.
Excellent service, and large portions of food with your meal!!!!! We will be back very soon
Good food, good service. Please, for the love of god, GET SOME NEW PLATES!
Good food, wonderful service, value for the money, what's not to love.
Excellent food and service
This is our go to wing place! Atmosphere, servers and food is top notch! We take all our visiting family here and dont forget to try the appetizers! Especially the pub bites and beer cheese!
I ordered 15 wings with 3 heat indexes. The first complaint is that out of 15 wings I only got 2 drumettes and the rest flats.
Here is the next complaint:
, X-Hot, NO FLAVOR,: no complaint
Volcanic, Spiked Bourbon Street™ - Sweet bourbon flavor with a hint of whiskey: the wings did not have any of the flavor sauce only the heat index
Insanity, Teri-Ginger - Teriyaki flavoring with hints of ginger and sesame: the wings did not have any of the flavor sauce only the heat index
East coast wings is my favorite wing place but this time was disappointing. I love that ECW allows you to choose flavor and then add heat. But in this case I believe that only the heat indexes was added and no flavoring.
Staff and food
Service was good, and fast. Usually when I order the burgers here, they are great, but this one was not very flavorful. The fries were awesome though, and great iced tea.
Online ordering quick pickup food was well prepared
good food,good service
I feel bad saying this but the restaurant never seems to feel clean and the wait staff is always rushing around as if understaffed even when it is not busy. It makes for an environment not very relaxing.
Sorry.
Allie is the best!
Randy is the best! Food is great and drinks are awesome!
The food. The waitress was very good