based on 7786 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very friendly staff. My wife did not like the flavor of a new wing she was trying and they replaced it with one she loved. The food was cook perfectly and I was able to use my birthday credit on this trip.
The wings are the best in town!
Great food great service very knowledgeable of the restaurant clean friendly always a great time here 10 stars
Everything
Better customer service. I watched an employee let go by the manager. That could of been done in the back not out in public.
everything was good
My past few orders from this location have been nothing short of perfection. Keep up the great work!
Prompt, friendly, accurate service.
I had a great experience every time I visit the restaurant. Doug my waiter is always on point
Good food and good service
Everything about east coast wings is enjoyable. The food, the atmosphere, and the service all stand out each and every time I visit. My last visit was perhaps my best visit. I was waited on by bartender/server, Kelsey “KP”, and let me just say her service skills are second to none. She sets the standard for which all other servers/bartenders should follow each and every day.
Good food Good serice
Bring back zucchini sticks!!!
Great server. Food was hot.
I love the food, atmosphere, and service!
My server Meaghan was excellent as usual. The food was good as usual but I wish corporate would bring back the sĺiders that used to be on the menu
Wings were small, dry, overcooked, and a disappointment.
We just really miss Kara working at the bar. She is such a friendly, pleasant, and efficient server. She also provides an extra level of quality control before delivering our food. She pays attention to what we have ordered, and she makes sure we're getting the best version of it from the kitchen.
Order was correct and ready when we picked up. Food was hot and good.
The service was the worst had one waitress never got a refill people were walking in and leaving because of the wait never will go back to this ECW
The Wings
Didn’t get any sauces items. order weren’t correct. Several staff just standing there while we had a line waiting. Could tell struggling with child but just started or had conversations with themselves it was takeout and yet somehow the worst service ever.
Everyone is so nice
Wings were very good.
Always good service aa well as great tasting food
we always come to your location even though we live in Clemmons-we adore Racheal and miss her not waiting tables as much, but we have found a wonderful Hannah-great food, service too
We come in there often but I've always had a good experience. Two days ago I came in. The waitress was nice when waiting on us. My bill came to $39.01. I gave the waitress 2 $20. Bills, 1 penny and 4 $1.00 Bills. So that left her with a $5 tip. I put my rewards card in with the cash. I told her I did not want to use any of my rewards and to keep the change again that would have been a $5 tip. What the exact change I gave her I told her keep the change. She came back after a little while and brought me my rewards card and then she said to me are you sure you don't want to use any of your rewards? She said you have $5 rewards. And then I said you know what maybe just go ahead and use the $5 rewards then. So now she was supposed to bring me $5 back. So I waited and waited and she just ignored me. I finally had to stop her and she was going by the table. I asked her did you go ahead and add the $5 rewards on to my bill? She said yes. I said okay so you're going to bring me my $5 back? Then she said I thought you said I can keep the change. I said I did I gave you a $5 tip already. She was really rude and got mad and unzipped her little case where she has her tips and pulled out the four ones that I had given her and she said that's all I have. And she gave me a really bad attitude. I said well then you need to go get another dollar somewhere. so she went in the back she must have told some of the workers cuz they looked around the corner and we're looking at me. After a while she finally came out with $1. Walked across the room with her arm out walked near the table and toss the dollar bill on the table and stared me in the eyes and gave me the dirtiest look and attitude and then turned around and walked away. I was in shock. I have never had a problem with the waitress in it before everyone has been nice. Why would this girl think I would tell her to go ahead and add my rewards so she can keep an extra $5 tip? That does not even make sense. She was thinking she deserved a $10 tip? I don't believe it was a misunderstanding at all I believe she just thought I wasn't going to say anything. She was not looking out for me when she asked me if I wanted to use my reward that would have saved me $5 she was looking out for herself trying to get an extra $5 and hoping I wouldn't say anything. So I won't be back in there not as long as she is working there. This happened on this last Thursday June 8th at around 11:30 a.m.. we sat in the booth near the window closest to the pickup food area and door. I don't know her name but I do think she needs to be spoke to.
Add a few new flavors
Good was good but service was awful.
Service and food was fast and excellent.