based on 794 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Food was, as always, very good, service was exceptional.
Always a pleasurable experience here, so difficult to find excellent customer service with friendly staff but this place has an abundance of it and we’re not complaining!
Food was great
Order was correct and ready when I arrived. Nice staff.
Good service. Good prices. Good food.
It was ok
Food was ok. Ordered curbside pickup and had to go into store to get our food which was annoying
Service was excellently
The waitress was phenomenal, the food was amazing as always and the place was relaxed and clean
A new waitress was delightful and did a fine job
Food was awesome and very quickly prepared.
Well, the building is something to be desired (old Taco Bell building). But I have always had great service and food! I write it off as cheaper prices then a fancy building.
Quick and easy pick up.
Definitely some a amazing wings wish had honey siracha
Food and quality are back to pre-covid standards!
Food and waitstaff are great!
A couple of times iv been in the food wasn’t that great
Got over charged once
Great service and delicious food.
Fast, friendly staff and fresh food
The inside of the restaurant and bathrooms could be cleaner. I have eaten at most of these restaurants in the Charlotte and surrounding area.The food and wait staff are always great.
Once we finally got waited on everything was great
I am part of a small group of professional (retired) women and we go to ECW every Thursday night. We love the staff and the food is always a PLUS 10. I can't say enough about the staff. They are friendly and very accommodating. I highly recommend this restaurant to everyone! The nation is GREAT during the summer months and the inside is GREAT during the winter months. Go and try it out for yourself. You will totally understand.
Fast, good customer service
The bar staff is the best!
The food was wonderful and the experience overall was great.. The waitress there are very friendly and show special attention to there clients ..we will be back..
Buffalo tenders have too much sauce in my opinion. Most of the time they are sitting in a pool of it
Food was good. Service was good as well.
Excellent food, friendly service.
Wings were overcooked.
Ms Becky, Hanna, Emma and all the Staff are GREAT!!!!!!!