based on 8812 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We love eating here! But the dining area lacks in cleanliness. The booths and tables need to be pulled out and really swept good and mopped..also the window sills are really dirty. Other than that we've had no complaints except for a few people being on their phones instead of checking to make sure we have what we need.
Always very pleasant.
Food and service are always great! Wish we had the JC location back…. We used to go all the time. Now only when we have jobs in Kingsport.
Great service from Sarah and a very good lunch!!
We came a few months ago and the wings chips service were amazing. So we thought we would try again. Got a beer ordered and in 5 min we had our chips which were really tasty but then even before we had 3 sips of our beer a few minutes later received the wings. They seemed to be already cooked and maybe put back down in fryer for a sec and served to us. so very dry and tough. Very disappointed. There were only 3 other families there
Food was great, service was great.
I enjoyed the chicken philly and I typically don't like sweet potato fries but I'm a new fan.
Ms Becky, Hanna, Emma and all the Staff are GREAT!!!!!!!
Food was, as always, very good, service was exceptional.
Always a pleasurable experience here, so difficult to find excellent customer service with friendly staff but this place has an abundance of it and we’re not complaining!
Food was great
Order was correct and ready when I arrived. Nice staff.
Good service. Good prices. Good food.
It was ok
Food was ok. Ordered curbside pickup and had to go into store to get our food which was annoying
Service was excellently
The waitress was phenomenal, the food was amazing as always and the place was relaxed and clean
A new waitress was delightful and did a fine job
Food was awesome and very quickly prepared.
Well, the building is something to be desired (old Taco Bell building). But I have always had great service and food! I write it off as cheaper prices then a fancy building.
Quick and easy pick up.
Definitely some a amazing wings wish had honey siracha
Food and quality are back to pre-covid standards!
Food and waitstaff are great!
A couple of times iv been in the food wasn’t that great
Got over charged once
Great service and delicious food.
Fast, friendly staff and fresh food
The inside of the restaurant and bathrooms could be cleaner. I have eaten at most of these restaurants in the Charlotte and surrounding area.The food and wait staff are always great.
Once we finally got waited on everything was great
Great hospitality and the food came out quick. Quality was outstanding