based on 3011 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always good customer service and great experience.
Maybe he was new, but server didn't seem to know the products.
The chicken wings were cold!!! I called and spoke to a female employee who said "yeah, someone else said the same thing about theirs, you can always pop them in the microwave". I said "ma'am, we don't have a microwave at my work". She stated "okay, we'll I can't do anything about that, maybe they sat too long before you picked up your order". Which was not correct, I ordered from the parking lot, then walked inside to wait. The chips were burnt, and the wings were cold. Such a shame!!
Great, fresh salads are perfect sides to the wings! Always a good atmosphere!
Great wings.
Nothing. I forgot to explain how to cook my wings to my liking.
Great wings and fresh French fries.
Friendly employees
Be consistent
Good food and service. Convenient location.
Great food and great service. The Monday bone in wing special is amazing.
The food was good. Need better staff at the front desk. The gentlemans are pleasant but they have no clue on how to run front end.
Difficult to get the APRIL10 coupon code to work. No celeray offered with an online purchase of 25 wings.
Everything was delicious and the young lady that waited on me was absolutely amazing. Her attitude was beyond remarkable!!
The food
Great fast, fast service, quality waitress!
We really like the pub pretzel bites with the beer cheese. We ordered the nacho platter for the two of us. Those two things were more than the two of us could eat.
Great food and service
The food, conversation and the entire staff is great!
Foods been great, very consistent and always look forward to seeing the staff who give us the best service and take great care of us! Thanks so much Taylor, Hannah, Hannah and Joe!!
The staff are excellent, they treat me with kindness and remember me from previous visits, the food is excellent and never a long wait time, our to go to place to eat.
We love ECW!! We discovered ours in Kingsport, TN about 2 months ago and have enjoyed the chips, margaritas, chicken salads and burgers… the servers each time were friendly and knowledgeable about all the wonderful food and drinks. We will definitely keep going and it has become one of our favorite go-to places to eat.
Service, quality and flavors were all amazing!
Love dealing with our local restaurant on new garden in Greensboro North Carolina. However, ordering through the website is an absolute nightmare. Wish that was easy.
The food does not disappoint.
Good food!… good service!… chairs are loud!..lol
Had been a while as we have been traveling glad to see Lillian again as service was outstanding. Wings and chips were great and love the Sunday pitcher special
The flavors and variety of wings keeps my family and I coming back for more and to try something new every time
Great customer service at the bar. Good food
Good food and service
I always enjoy the food.