based on 11591 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast service and great food
The take out salads have gotten very small and almost every time I get one to two lettuce cores in my salad. I LOVE the grilled chicken so I keep ordering but sadly I need to add my own lettuce to the salad when I get home or after DoorDash delivery.
PLEASE find a way to include rewards when ordering with Doordash. I get a salad 6-7 days a week and need to use DoorDash many times and loose out on so many rewards.
This is First name removed, the Buffalo Chicken with Garlic Parm, no dressing, no bacon, and no crunchies.
The food and service was great
The food was great as normal but the woman at the bar where you pick up your for was rude.
It would have been a 10 but the interaction with the waitress was the reason it wasn't.
We enjoy the food and visit this location about once per week.
Service was quick. Food was good.
I love that everytime I order for pick up it’s ready when it says it will be! The staff is always friendly and efficient. The food is delicious and the lunch specials are very reasonable!
I had the coconut shrimp. They were good, and the dipping sauce was good but almost inedible due to the heat. I live the pub pretzel bites and beer cheese, but they barely had any salt in them.
Enjoy the food and service.
Service is great, love how the girls instantly recognize me and know what I like. Also how they make an effort to suggest things as well.
Everything!
Great service. Food is always hot and fresh. Super clean inside. Amazing staff
Everything was cooked and prepared as ordered. It was delicious!
Lilli is always a wonderful server and the food is excellent!
I love this particular East Coast Wings. Great food. Great service. All win. Well done.
Great food and great taste always get order right at this location!!
Order correct!
The Food is good and the waitresses are so Pretty...........Will be back again..
Fast service and exactly how I ordered my meal
All was very good, service and food quality.
Great food and great waitress.
Have better quality salads/ lettuce.
The food was hot and delicious. One
of the best burgers 🍔 in Kinston . Service was
Very nice and enjoyed the experience!
Have had some bad experiences with the waiting to be seated and my husband is handicapped and had to stand for a very long time to be able to sit at a booth, which is easier to sit at and get up from the booth. Rude bartender!
Outstanding Customer Service
Wings were hot and crispy
Just the way I love them
Requested extra crispy wings and they were not cooked crispy at all.
Food; friendly staff
cooking of wings.
Food was great and the service was amazing !!
Confirming orders before going to put them in. This was my second time ordering from ECW where I got bone in instead of boneless wings and one set of my wings was bacon ranch instead of raging ranch like I ordered. Last time it was dry rub instead of wet like I asked. I am understanding of the issues and that mistakes happen, but it would probably be helpful repeat the order back before putting it in so that the customer could say if it was correct.