based on 11216 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast efficient service with quality food.
I’m not much on recommending stuff. I’ve been satisfies with previous purchases at the local ECW
Best food and service
The to go host was very rude and short, I understand having long days but she’s never friendly whenever I go in there.
good food at a reasonable cost
Delicious food and great service!
You guys are great! Thanks for being there.
Very friendly and helpful .. thanks 😊
Staff was very friendly
fast service.
The servers are always pleasant and my food is always delicious.
I love it. Food is great and awesome variety
Wings were overcooked and oily. Chips tasted like old oil used to fry them. They had an aftertaste.
Great wings. Friendly servers.
The food quality is never consistent. I order the same thing every time and it never looks or tastes the same. When it’s right, it’s great.
I enjoy the service as well as the food. There are 2 waitresses there that are unmatched. I am treated like family and get the best service ever. Pam and Brittney you are angels and I will forever be a fan. See you for lunch next time. Thank you eastcoast for the food and the wonderful service. ♥️
Everything
Food ad service was great!
I was not satisfied with my order
We enjoy the 25 wings and chips deal!
Your menu selection is great although I miss the chicken salad wrap. Every waiter is so thoughtful and amazing. Love the atmosphere.
Fast great customer service
Service is very inconsistent and so is the quality/temp of the food. Waitresses stand around talking at the front when tables are in need of items. The inside is not so big that 2/3 quality servers should not be able to attend to everyone's needs. This is a direct reflection of the lack of leadership and management. If they would spend time on the floor, they would be able to coach, teach, and train employees, letting them know where they need to improve and also letting them know the items that they are doing well on. When leadership is absent, these are the kind of things you see at a place.
It was good.
Add soup back to menu for lunch .....
Love your fries
Good and service
Amazing staff and food
Always Treated like family by waiter/bartender!
Food is great. Our favorite restaurant to visit. Brittany and the rest of the staff are so friendly.
Everything. Great food and service!