based on 3138 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Waitress was great!
The bartender... Abby was fantastic and Mike the manager has become a friend to my husband and myself. Inviting atmosphere....food is always great esp the wings👍👍👍
The servers could be a little more attentive. Had to wait longer than normal to receive bill. This is frustrating when you only have an hour for lunch.
The staff are all friendly
No issues at all.
Good
Service was friendly, food was great. I loved the coconut shrimp and the kamikaze sauce was SO much better than the typical marmalade! It was our friend’s first time at ECW and they enjoyed it too.
Great service. Very kind waitress
Quick easy online ordering, friendly wait staff!
Fresh wings not warmed up, along with freshly made salads, tots, etc.
And the service is always great, plus we earn points too. WIN WIN!!!
Good food, friendly service, quick
The waitress did an awesome job. Waiting on us, however when are chips came out from the kitchen they were seasoned and we requested no seasoning. We told our waitress about it and she brought out the correct chips to us.
The food
The people are my good friends
Fast, fresh food, and friendly service!
Get my order in less than the 30 minutes I had to wait this time..make ur staff knowledgeable about what sauces are seasonal instead of arguing albeit gently about it in front of me..
Tables should be cleaned with clean water not water or towels used throughout the day.
It was ToGo order but employee was very pleasant & helpful!
The food is always consistent.
Too many extra charges for everything on the menu now. Buying wings used to come with Texas Toast. Not anymore. Charging extra for Ranch Dressing. Now to get all flats an extra .99 per 5 wings is getting out of hand. Used to be for 10, which was not a great thing anyway. I cannot eat the drumsticks because they are usually fried too hard for my teeth, so I have to go with flats. I also see there is no more straight Garlic flavor.
So will probably be a long while before coming back.
Prompt and curteous service.
Best wings in town!
We ordered the unlimited raw fries which were great for the first order and cooked just like we asked but we asked for another one, they came out way overdone, which we didn’t complain about but were not good. When we asked for another order and asked if they could be cooked the way the first ones were, we were told they were out. They offered us fries but it was not what we wanted. This is why I gave you 5 and not lower. They did offer an alternative but it’s not what we wanted or paid for. Just frustrating
The food was great and the birthday $10 off bonus was a nice surprise! Although you don’t carry my favorite dish anymore, the Beef Mac and Cheese! Please bring that back!
The last few times we have been to the King location, the food has been very slow and sometimes not warm when we get it. The last to to order I placed, I waited a the store for half an hour for the food. On a positive note, the young lady that is normally at the register in the evenings is always friendly whether on the phone or in person.
The wait staff is friendly, the food is good and the beer is cold. A winner!
The facility is clean and the people are friendly. Service is fast!
Great service nice people
We love the wings even though it takes a while for them to be ready, it is worth waiting for.
Train staff how to work peoples reward accounts, coupons etc. ALWAYS confusion. It’s embarrassing and tiresome.