based on 3340 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Food is ready when I arrive. Food was delicious.
The food is always prepared well, and the staff is friendly.
Customer service is great and food is good and fresh.
Great wings as always. Friendly staff
The food was very good. The person that helped over the phone was nice. When I picked up my food the waitress was friendly.
Tess #1
Service is a little sparce, seems like the dining room area does not have enough servers. Food is a little slow to come out especially given the types of food being prepared. Buffalo chicken tenders come out with a limited amount of buffalo sauce, dont appear to have been dipped in the source, looks like it was more poured on and poured on sparingly.
Food was good!!
I bought 50 wings and chips for a Halloween party. I ordered 10 mild and 40 medium. They were all mild and only 15 wings were eaten. We called the restaurant and did get a credit for that location, however I do not live near that location. I would have preferred a refund.
Thank you!
Name removed
My husband and I went to East Coast Wings to eat and it was very enjoyable. All the way from the manager to the staff was great....including the cook. We enjoyed the food and personal attention we received. We will for sure be eating there again soon. 5 stars !!!!
No comment
Food was good and the staff was friendly and respectful.
Our flavors were switched on our wings. We ordered 10 bone in Grand Cayman and 10 boneless hot Cajun but received boneless grand cayman and Cajun and bone in hot. This isn’t the first time flavors and heat levels have been shuffled around and it is very frustrating to get all the way home and realize our order is wrong
The front of the house staff are wonderful
Good service! Our server was attentive even though was a busy Saturday night. And the wings are always good!
Great food and service
Every visit is always delicious! Always just right.
Good spots for tv sports and good wings but close too early
One of my orders was wrong and could use a little more sauce on the chicken wings
Awesome wings. Great service.
The food and the friendly atmosphere and staff
Different waitress, same results. All good, will go back again soon I am sure
The food was soooo good.
Change chairs to ones that don't squeak when moved.
Easy to phone and place order. Order ready and correct. Friendly associate. Food delicious.
Let me blow off some steam… I love ECW! The cook at my restaurant is not a very literate person. I order chips, I get home I have fries and I live to far away to go back. I order 10 bone in and you usually get 5 flats, 5 drums, I get home I have all flats. If I had wanted that , I would have ordered! I order my wings saucy. I get home, there is NO sauce! I’ve just about had it with this place! It does no good to complain , they just apologize thinking that’s satisfactory, it’s not!
But I do love your rewards program!
Thank you
Kayla is the best! Love the service!
Everything Food service cleanness friendly
We enjoyed the whole package. The food was really good and we loved our service. Got sat down quickly and our food was prepared and brought to our table pretty fast.
Wings were good and pub pretzels and cheese were warm.