based on 3370 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The food was great. Ordered the Family Pack of wings and chips. Delicious!!!
Had good taste but was very dry
Food was well prepared and ready on time.
Right now we are just able to do pick up, but the wings were delicious and hot and ready when we got there.
The high level of customer service. I know at times that I can be a pain, but your team is always on point, courteous and ensuring I'm happy. Plus, the wings are awesome!
It was great
Food was great as usual!! Even got an unexpected discount.
ATMOSPHERE and STAFF!
Food was great, love the variety of sauces, and the staff and manager are always welcoming and friendly
Boneless wings chicken meat was very dry. Sweet bbq sauce was very salty
My food was late coming out, and the employee that was delivering food to the car was a bit grumpy.
Best beer cheese ever
Great Service! Great food! Thank you for being open and providing a nice meal in this time.
I ordered curbside for a reason. I waited outside for 10 minutes before I had to go inside the establishment
I order from this location frequently. When I arrived, the nice young lady told me my order had just arrived up front for pick up.
So imagine my surprise that when I opened my sweet potato fries, they were very cold. I would have taken them back but it seemed like too much work.
Wings were done right on time! Still
Hot when we arrived home! Everything was excellent
Ordered to have food ready at 6:30 pm. Order came out at 7:10. Order was not correct and food was cold. Poor girl in front was overwhelmed but so nice. Too many customers and not enough help.
Your salad is the bomb!! Absolutely awesome and the wings were the best ever. Love ECW and the way they make sure my food is prepared to the best of their ability. Thank you, thank you, thank you!!
Excellent Management, Excellent Servers, Friendly service, Feels like Home! Great Food and Cooks!
Everything except the new booths they put in when they remodeled. I liked the old tables better.
Service is always slow and rude
The friendly staff. Although the dining room is close each time we order the service has been extra special.
Tastu
Food wasn’t ready as it stated in the email and the drink was left off. When I did get the drink the flavor was incorrect as your website doesn’t give the option for plain lemonade. The fries were cold.
It was quick, easy and I was out the door with my food. Staff were courteous. I can’t wait to eat inside again when COVID-19 is over.
Food is great and the staff at the Country Club Road location is always friendly!
Thank you, food was excellent along with customer service
East Coast is one of my favorite places to eat, but my last order, the food was very cold and didn't taste fresh.
Wings are always cooked like you asked.
Everything I’ve had has been delicious.