based on 794 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good food good taste good service
The food was fresh and delicious. The service was fast and efficient.
Problems all around. Was not busy took awhile to take drink order. Appetizer arrived before drinks did. Dipping sauces missing, appetizer was almost eaten before drinks arrived (tea and Pepsi) constantly asking for drink refills. Wife’s sandwich was overcooked and tough to chew. Placed to go order after telling waitress twice we wished to do so. Waitress seemed distracted overly chatty. Hostess had to get to go drinks and food runner got to go boxes. Just a poor experience from the moment we stepped in til the moment we left.
My food is always delicious!!
Some of the wings were dry
F
Food was great. Service was bad. We had to wait a really long time for our drinks. Then the waiter brought my wings )and they were supposed to be all drums but weren't) (I think he put it in wrong).
Love the food and the staff is amazing ❤️
The wings were delicious as always. . Never had anything bad from your business. Everything is always as advertised .
Food is plentiful as always.
Flat top doesn't always fully cook chicken - need to be more mindful.
Cleaner bathrooms
Friendly
Everyone there was super friendly! The food was delicious and the waitress was super attentive! Certainly will be coming back!
Quick and accurate takeout service. We were very pleased.
Great service great food
Good food and service!
The food was excellent, the service was also excellent! Will be returning
As always the staff is on point!!!! Waitress Bree and Manager Raven, hope I hope it spelled right. Friendly place and the atmosphere with the easy music while you are dining are the best, love it. I will always visit East Coast Grill Charlottle when I am in town!!! Keep up the good work. Customer satisfaction comes first at this restaurant! Nobody in Columbia, SC can make the chicken Quesadilla like East Coast, Fashion Way Drive!!!!
Good food great service
Our server was very attentive and very friendly. This was our furst visit to your restaurant. She answered all our questions easily. I had shrimp tacos and son and husband had winds of both varieties. The food was great.
The food is always excellent!
A lot of the sauces are an up charge price. Either list them on the menu or just charge an extra dollar for all of them. Very misleading! Also stingy with the ranch and charged for a second cup when we got 25 wings and chips. Also sometimes it can be very Smokey inside although that’s not a huge issue.
Love the volcanic wings. Tracy and Hayley are great attentive bar tenders. I've worked in the restaurant industry for 15 years now and I know good front of house employees when I see them. Yes I love the wings but if it wasn't for the great staff I would not have continued to go for the last year and a half since I've moved to this area.
Mandy is the best waitress ever.. food is really good too
Great food and consistent with every item on the menu! Great severs - we are old customers and have been getting our wing fix from East Coast for ever. Have also eaten in High Point, Kernersville, and Mocksville and never been disappointed. Wide menu all good 5 stars !!!!!
It was my first time visiting. Alex, the waitress/server, was amazing. The manager was great and checked in, helping all of the staff, which was amazing to see. The food was cooked to perfection and tasted amazing. I will be back.
There was only one other table of customers when we arrived and still the food took a very long time. Also, we were given packets of plastic carry-out utensils; the server told us there was no clean silverware. How is that possible when throughout most of our visit there were 3-4 employees sitting in chairs talking near the hostess station. Someone could have been doing dishes instead of sitting around talking.
They cooked my wings like I love them….. Xxxcripsy. This time I didn't have to get them to cook them like I requested.
Again, thanks
Order was incorrect. Had to go back and get fries left out. Food was good. Sauce was a bit spicy for my linking but I will be back.
Food is always great and never a long wait. Great selection of draft beers