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based on 33429 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have seen your guys do a great job before! This time it looked like a good rinse job with plain water. I have had far beter results using a rug doctor carpet cleaner.I do not know if Mike had the wrong water or if it had set too long in the truck.
easy fast always clean
Quality services. Great customer service.
Not much, Like the carpet
Very professional service however not happy about not being informed that stairs and hallways were not included as an area by your office staff at the time of scheduling:-(
I was so pleased with my first carpet cleaning with zerorez that I didn't hesitate to call them again this time.
They are extremely professional, courteous and thorough. The technician was on time for the appointment,
explained the process and went to work. The carpets are clean, I am satisfied, and won't hesitate to call
zerorez for my next cleaning.
loved it.
A very good job of cleaning our carpets. Tech. was punctual and nice. Satisfied with your service.
I like how my carpet looks right after it's cleaned. I like knowing that there isn't any residue left in the carpet to attract dirt.
They work! It is the best carpet cleaing experience. The tachnicians are professional and polite.
Technicians are nice and polite. Carpet looks great. Not as wet as with other companies.
Clean carpets, friendly service techs
The guys did a great job, but I felt like they were rushing through. I didn't think they were as thorough as they should have been. I think the price is a little bit higher than most places.
Great job cleaning my older carpeting.
I appreciated no chemical soapy residue and how professional the technician was.
The carpet always looks great after the cleaning.
This visit Isais was a very friendly and easy to work with representative.
cleans well and no dampness after a few hours. Staff on time and thorough
The carpets are brought back to almost new condition
carpet looks much better, smells good and your staff are pleasant, courteous and helpful to explain options
Explaining better over the phone the cost/charges for intermediary areas like halls, etc
He did a veery good job
No residue, great cleaning
At this point, my floors looks very clean. I was surprised at the length of time it took to dry. One of the carpet appeared to buckle, but looks fine now that is has dried. The basement still smells a little swampy, if it doesn't go away I will give you a call. Most of the spots are no longer visible. I would like a list of all the possible additional services and the cost of the services through email before the day of service. That gives me an opportunity to make decisions before the day of service. The technician was prompt, personable with my husband and me, and wanted to make sure we were pleased with the service.
The product and services were as advertised. Technician was polite, and professional.
My rugs dried much quicker than other rug companies. Your service people were quite professional and courteous.
When we start to regret buying a light colored carpet we call you guys in and all is good again. Great job of cleaning.
Carpets clean up well and stay clean longer
I thought William did a great job. He worked very hard on my problem areas and my sofa looks like new again.
You have a good equipment and friendly hard working people.
We were really impressed with our serviceman, I think his name was Jordan. He did a fantastic job! We felt like he really knew his work and did his very best. We really liked Zerorez, ans we will call them again. Excellent service!!! Margaret