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based on 31039 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpets look great and the service person is very accomodating and efficient.
Great Service and the carpets look great but the add on's for extra rooms, furniture. etc. are expensive.
We had Stanley Steemer clean our carpet last time. The carpet was dirtier when they were finished than when they started. We have seven children, our carpet has a lot of winter wear and tear. Your guys did an excellent job!!!!! Especially on our high traffic areas. I will definitely recommend zerorez to my friends and family. AND I will be using this coupon FOR SURE
Thank you for a job well done
I had hoped that the carpets in the home we are buying might be made a little better so that we could replace them in a few months, not right away. After Zerorez cleaned them they look like new! I could not be more thrilled!! In fact, I loved the service so much I did a free review of Zerorez on my blog ;) Thank you Zero Rez!!!
The whole system seems to be clean no soap residue and the color of my carpet was enhanced. It was very quick and the technician was very thorough and willing to go over a couple of areas. I have already told several of my friends about the service. Thank you so much.
I like that it is a more natural process; that you don't use chemicals &/or detergents. I like that there is not a residue left behind to attract more dirt & stains. It seems like a more environmentally friendly method, and the employee was friendly & enthusiastic about your product & services.
wasn't as clean as wife expected the 1st time through. The young man returned the next day and re-cleaned the areas. We were then satisfied. Kuddos to your man!
We used Zerorez again because we were so pleased with our previous visit. However, I was very disappointed in Jerry(?). He did no spotting, did places we had asked him not to. He spent more time trying to sell a furnace filter than he did on the carpet. I had to ask him to bring in corner protectors becauce we had just painted throughout-he brought in two. I am very dissapointed in the way the carpet looks. I will use zerorez again (I think) please not with the same guy!!
I think your prices are high, but I received quality work.
I don't want to put a lot of chemicals on my carpet, I like the Zerorez cleaning concept, my carpets aren't sloppy wet after they've been cleaned, in fact, they take no time at all to completely dry.
Matt cleaned my carpets on Monday, he was so nice. A friend dropped by as my carpets were being cleaned, she was so impressed that she is planning on having her carpets, and her daughter's carpets cleaned.
The service we received from Jarom. He was very friendly and did a great job!
Everything
Vent cleaning, pet stain and smell removal, and the thoroughness of the worker.
My carpet was finally clean.
very clean and service good
I was very pleased with the technician who cleaned my carpets. However, a different technician cleaned my parents carpets in December and did not do a very good job. Multiple phone calls were made to that technician and he never went back to remedy the situation. I told my technician of the problem and he said he would go to my parents home and remedy the situation. Nothing has been done and their carpets were cleaned in Dec. I'm disappointed that no one will follow up and respond to the poor service my parents received.
My carpets were pretty dirty and they came out looking very good.
The guys were on time and friendly! I love having clean carpets and no rez...
They were able to get out an old ink stain on my carpet. It was quick and they did a great job.
My carpets stay clean for a long time and old spots do not reappear quickly or at all. The workers are friendly and helpful.
outstanding and outstanding technician!
Clean, friendly tehchnitiion. I like the idea of just a hint of citrus cleaner to break down the oil the the no chemicals left behind to collect dirt.
It really is clean and the tech did an awesome job
Courteous service, good results, lack of harmful chemicals.
Third day since carpets were cleaned and I have quite a few stains that are still visible. Drying time took 24 hours. Heat was turned down and ceiling fans running the whole time.
quick, efficient and cleans well
Yes, my carpets and ducts are clean, but it is now 2 days later and the carpeted stairs are still very wet and in some other places are very damp. And there are vent screws that are not all the way in, but stripped so they are sticking out just enough to catch ankles and crawling babies. And why is it that you use a vacuum to clean the ducts but can't manage to clean up the mess that you create around it as you pull the vacuum out?
Did a great job cleaning and very fast frying time.
We really felt like the carpet in our rental apartment was beyond repair. But we decided to give zerorez a try. When we heard their ad on KSL Doug Wright show, I called from my cell phone and made the appointment. We could not believe it only took them 45 minutes, and the results were beyond our wildest expectations ! We would totally recommend this company to anyone.
My 16 year old carpet cleaned up and your service man was excellent!
Than you