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based on 33429 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The dedication to customer service is the best I've seen. I innocently asked about doing my tile floors and the technician indicated it was possible so I scheduled an appointment. Little did I know the work that would be involved. The technician (Jared) stayed over 10 hours to complete the job in a way that he felt was satisfactory. I can't say enough how impressed I was with the work ethic and excellent job your company does. Well done!!!
carpet areas that other carpet cleaning companies had told me were 'wear spot and not dirt' came clean with the Zeroez treatment. The techs are friendly and professional in service.
I am sold on Zerorez for life!!!
My carpets look better after your service than from any other carpet cleaner services
Great service from the technicians and my carpets look terrific.
I like how clean my dining room carpet is after you are done. When I used to do it myself with rug doctor it looked better than it did before and I could see all the sand that was removed. But now that you do it, it looks spectacularly clean and much better than I could ever do it.
The carpets look like new!
Honor your price that was on the radio
The carpets always look great and stay clean for a long time. Every time we have the carpets cleaned,the cleaners are always willing to do extra for us. Very friendly and helpful.
Technician was very polite and the cleaning was quick yet very well cleaned.
Carpet looks great and your technicians are very nice!
It doesn't use alot of water. It can get out stains other companies cannot.
I really liked the result of the carpet cleaning. My carpets were nice and clean. I liked the professional manner of the technician. (Alfredo). Not so happy with the price tag of the service and the fact that you can't schedule a specific window of time for the cleaning.
great service both the guy who cleaned and the customer service
My carpet looks really clean. William, who cleaned the carpet, was really nice and helpful. He seemed to know what he was doin.
I was told up front what my options were and how much it would cost. They have you look over everything before they start and when they finish to make sure that they have done what you expected.
How clean my things come.
It looks very clean and it was quickly done.
Fast and the carpets look good.
I have a stain on my carpet left by the chemicals used. I called to let you know that you had left one of your chemical containers and that there was a stain on my carpet from the chemicals. I was told that I would receive a phone call back that day. Over a week later - no phone call. I also should have checked online better because there was a better special - same price for 4 rooms in which one of the rooms could be stairs. I paid over double the cost.
I think your technician Chris is outstanding. He is very professional and does an excellent job. Our carpet always looks 100% better when he leaves.
My carpet looks better than it has for years. No crusty residue either.
I don't know yet. The real test is to see if the old spots return in about a week or so.
As I indicated in my phone call, I think your advertised special of 3 rooms for $79 was deceptive. I had 1 bedroom, 2 bathrooms, one hallway and 1 staircase. The total bill was $315.00. Yes, I did add protectant sealer, but $236.00 more than advertised is a bit much.
The carpets dry quickly, look great and they found our dog spots I didn't even know about.
Very knowledgeable about what they are doing. My only problem was over the phone I was quoted a price and assumed it included a sealer. I paid more than I had planned. I would have liked to have been prepared for the price.
Will was very nice, he put covers on his shoes in my home. He took time to listen to what I wanted and extra time with my trouble spots. He did such a great job, my carpets look brand new.
Wow! It was amazing! Thanks so much.
The person explained what he was going to do, then did it quickly and the results were great.
My technician is awesome. Friendly, knowledgable, and helpful.
I wanted to let you know that our technician Mike Miller was very professional and did a great job in helping us understand what needed to be done. We ended up spending about $150.00 more than we intended. We appreciate Mike and his efforts in making us a satisfied customer. We will always use your company and will request Mike next time we need your services.