- Phone: 801-288-9376
- Visit Website
based on 31039 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prompt,Clean and most of all NO CHEMICALS
the specials
Those who came to clean my carpets were very friendly and good to explain their service. I've enjoyed the Zerorez products in my home. My carpets do stay clean and fresh looking longer than other carpet cleaners i've used.
Fast friendly service and great price
Setting up the appointment was super easy and everything went exactly the way they said it would.
Thank you for sending Isiah again. Give him a raise!
I had a good experience. The tech was very courteous and careful. I have used Zerorez many times and recommend them to others.
soap free and it dries quite quickly
We specifically had the treatment for pet mishaps, the smell returned within a few days. We even had the "enzyme treatment" at a whopping $70+ for an area of 12 x 10, which I was not impressed with, and also the tech after being informed where the dog had urinated repeatedly, only went over the area once, which I did not see how he could possibly get it cleaned. So what now? Replacing year old carpet is not an option. Any help would be great.
PROMP AND EXCELLENT SERVICE. VERY COMPETENT TECHNITIAN.
I had Clemente clean my rental property. He did GREAT. I called again thinking I would get Clemente and a kid with red hair showed up and I got terrible service. Wet carpet for four days. I won't use your service unless Clemente does it. Lose the red head and hire more like Clemente.
Jarom, the person who cleaned our carpet, was very polite, efficient, and thorough. Since we have used your service before, he didn't have to explain much. I pointed out the stained areas before he started. He showed me the same areas when he was done. I knew some probably wouldn't come out. He was honest in telling me which ones didn't and why. Thanks Jarom!
The professialism of you service people and the quality of cleaning is much appreciated. Also, they prepare the home for the hoses that are used i.e. corner covers.
They smell good and seem to leave the carpets really clean. Only time will tell if the clean stays but two days into it, it looks great.
My carpets smelled fresh and clean and it was quick.
The job was not as good as the first time. The rugs are not clean; the edges look like they were not cleaned; spots still remain throughout. I paid for more (pet stain removal and scotchguard) plus having the stairs done, and I'm very disappointed because nothing looks clean. This was not my carpet. I clean houses and this was one that I recommended
you to based on the last one you did. I have rescheduled the cleaning for March 6, but I don't really want the same person to do it based on the results.
I appreciated the phone calls letting me know when to expect the Zerorez representative to arrive. Daniel, the man who cleaned my carpets, was quick and efficient in his service and did a great job cleaning my trouble areas.
We called because we had recently discovered a mouse and after eliminating it we wanted the areas cleaned where we suspected he was running around. Daniel suggested spraying the enzyme cleaner over several areas to eliminate harmful bacteria. I thought that was a good idea so we went forward with it, but I started to worry when he came out of my pantry coughing because of the fumes, which are supposedly harmless. He proceeded to spray my living room carpet but I stopped him before he covered the whole area because the scent was absolutely overpowering. I had a headache and, surprisingly, a sore throat for the rest of the night and had to open up all of my windows on a cold night to try and air things out. By the next morning, the smell had dissipated a bit but was still much too strong for my liking. I'm sure the enzyme cleaner is fine in small doses, but covering an entire pantry and half a living room was way too much. I wouldn't have agreed to this service had I known how strong the smell would be.
Other than that we are happy with how things look. I would recommend Zerorez, but not the enzyme spray!
I like that my carpet is clean
The quick and efficient approach. They were on time. They very courteous.
The carpet isn't crusty when they get done and the people are super friendly and clean.
I liked your professionalism and the kindness in which I was treated.
Daniel answered our many questions. He left us with shoe covers and did a great job cleaning our carpets.
Cleans well without soaps
No residue afterwards. Carpets are cleaned quickly and effectively. Would think of any other service.
They did a good job! Thanks!
They get the job done. I think you should run a service called 'around the furniture cleaning'. I would like to have all the walkways cleaned but don't want to pay a full room price for such a small space. I think you could get a lot of business doing that. Moving furniture is a big hassle if you only need the areas that are always walked on.
Maybe nothing. It might just be that our carpets are too old, but my high traffic areas still look dirty. There are some spots that I was advised of ahead of time that would probably not come out, and I understand that. But, I did think maybe I would see more results on the high traffic areas. We used you two years ago, and had the scotch-guard type treatment put on them then. I'm just a little disappointed.
After my carpets were dry, they smelled and looked brand new. I am so happy!!
Pricing is just too high
My carpets are clean and dried fast. The work was done fast. Yes I am very pleased and will use your service again.