Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 31039 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 21, 2012 — Rated 10 out of 10 by A.R. Zerorez Salt Lake City
What do you like about our products and services?

It works. My carpets look clean for a long period of time. Other carpet cleaners I've had come look clean for only a couple of weeks. Isaias took his time cleaning my carpets, especially my stairs and he did a great job.

Report a concern   January 21, 2012 — Rated 10 out of 10 by D.A. Zerorez Salt Lake City
What do you like about our products and services?

I'v had a lot of carpet cleaners over the years and could never find one that did what they advertised. You did a fantasic job and by far are the best . Its nice to have a company actually do what they advertise .Keep up the good work. Dave A West Valley City, UT

Report a concern   January 20, 2012 — Rated 9 out of 10 by K.M. Zerorez Salt Lake City
What do you like about our products and services?

Your service providers were excellant! They were polite, professional and did a great job! You also have a great quality product!

Report a concern   January 20, 2012 — Rated 10 out of 10 by L.O. Zerorez Salt Lake City
What do you like about our products and services?

thorough inspection and cleaning

Report a concern   January 20, 2012 — Rated 10 out of 10 by K.W. Zerorez Salt Lake City
What do you like about our products and services?

The carpet was not crusty afterwards and the guy who did it was clean and very nice.

Report a concern   January 20, 2012 — Rated 10 out of 10 by J.C. Zerorez Salt Lake City
What do you like about our products and services?

My carpet looks great, it looks brand new again...I'm afraid to walk on it! lol

Report a concern   January 20, 2012 — Rated 10 out of 10 by L.A. Zerorez Salt Lake City
What do you like about our products and services?

Kasten was very professional and did a great job! It nice to know that the gunk is out of the carpet!

Report a concern   January 20, 2012 — Rated 10 out of 10 by G.R. Zerorez Salt Lake City
What do you like about our products and services?

Our carpet looks and feels cleaner compared to other companies we have used. I really like the idea of dealing with a company that uses solutions that are “green”. Our technician, Isaias Melchor was well educated and was able to answer our questions satisfactorily. Isaias was very personable and professional. Please give him a pat on the back for taking his time and doing a wonderful job.

Report a concern   January 20, 2012 — Rated 8 out of 10 by C.G. Zerorez Salt Lake City
What could we do to improve?

I called the man the next morning who did my carpets and left a message that I was vacuuming up a lot of dirt. I wasn't sure that it was normal. I never heard from him.

Report a concern   January 20, 2012 — Rated 9 out of 10 by C.M.J. Zerorez Salt Lake City
What do you like about our products and services?

Speed and friendliness of technicians. They went straight to work and did a good job.

Report a concern   January 20, 2012 — Rated 10 out of 10 by P.M. Zerorez Salt Lake City
What do you like about our products and services?

I like that you clean carpets with the dirt not coming back for a long time. Most carpet cleaners come in and clean your carpet and with in a few day you can see the really bad spots.

Report a concern   January 20, 2012 — Rated 9 out of 10 by M.A. Zerorez Salt Lake City
What do you like about our products and services?

I really liked how pretty my carpets looked and i loved how quickly they dried.

Report a concern   January 20, 2012 — Rated 9 out of 10 by N.H. Zerorez Salt Lake City
What do you like about our products and services?

Quick and no bad chemical smell.

Report a concern   January 20, 2012 — Rated 10 out of 10 by P.B. Zerorez Salt Lake City
What do you like about our products and services?

Chris! He really is a great tech! I do also like what your products do. I was totally overwhelmed and flabbergasted that Chris was able to get red stains out of my carpet that at least 2 other professionals had tried! Unbelievable! Yet I watched in right in front of my own eyes!!

Report a concern   January 20, 2012 — Rated 10 out of 10 by A.V.B. Zerorez Salt Lake City
What do you like about our products and services?

I have only had my carpets cleaned, but they always look great and stay clean for awhile. Your staff has always been professional and friendly.

Report a concern   January 20, 2012 — Rated 10 out of 10 by J.M. Zerorez Salt Lake City
What do you like about our products and services?

I feel confident that no dirt-attracting residues were left in my carpet.

Report a concern   January 20, 2012 — Rated 10 out of 10 by E.L. Zerorez Salt Lake City
What do you like about our products and services?

Professional technicians. Good cleaning that lasts!

Report a concern   January 19, 2012 — Rated 10 out of 10 by E.M. Zerorez Salt Lake City
What do you like about our products and services?

Good Staff and quality of work.

Report a concern   January 19, 2012 — Rated 10 out of 10 by D.R. Zerorez Salt Lake City
What do you like about our products and services?

Very courteous and good technichianns

Report a concern   January 19, 2012 — Rated 10 out of 10 by J.R. Zerorez Salt Lake City
What do you like about our products and services?

My carpets never looks so clean they did a wonderful job.

Report a concern   January 19, 2012 — Rated 10 out of 10 by G.C. Zerorez Salt Lake City
What do you like about our products and services?

The absence of "rez" at the completion of the service is a psychological win. Knowing that repeated treatments will not culminate in a build up of "rez" on my inventment in floor coverings.

I have had two treatments since moving to Utah three years ago. In both instances, my carpets have been left very clean, rejuvinated and like new, as they were when I moved in. The service technician in both instances were vastly knowledgable in use of the cleaning agents and their application. Both were a pleasure to have in my home and either are welcome back for my next treatment. The cleaning agents are also eco, pet and people frendly and that aspect makes the whole experience a win for me and my family.

A very satisfied customer,

Name removed

Report a concern   January 19, 2012 — Rated 10 out of 10 by D.S. Zerorez Salt Lake City
What do you like about our products and services?

The price was nice - the tech was friendly and professional and it didn't disrupt my day

Report a concern   January 19, 2012 — Rated 8 out of 10 by M.P. Zerorez Salt Lake City
What could we do to improve?

The service was great. The only issue I had was the price was not as expected. One price was given on the phone and then the tech told me something else, which was quite a bit more than I had been told on the phone. I wasn't able to have several rooms cleaned when I thought they all would be.

Report a concern   January 19, 2012 — Rated 10 out of 10 by D.R. Zerorez Salt Lake City
What do you like about our products and services?

When I used to clean my own rugs, I had the same mentality of rinsing and leaving nothing but ultra clean carpet and no soap behind. I am grateful I don't have to spend the day with rented equipment trying to accomplish the same result, and not coming close. Thx again, wonderful!

Report a concern   January 19, 2012 — Rated 10 out of 10 by J.P. Zerorez Salt Lake City
What do you like about our products and services?

Your technology, your high CRI rating, and the way our carpets look and feel when you're done - clean!

Report a concern   January 18, 2012 — Rated 10 out of 10 by C.D. Zerorez Salt Lake City
What do you like about our products and services?

The system you use made my carpets (10-25 yrs old)look as if they were new. The whole house smelled fresh and clean and there was no soap residue. I have had many compliments on the way the carpets turned out. The two gentlemen were very professional representatives of your company and were very thorough. It was a very good experience! I have told many friends, family and co-workers about the your company. Keep up the good work!

Report a concern   January 18, 2012 — Rated 9 out of 10 by K.K. Zerorez Salt Lake City
What do you like about our products and services?

I liked the professional cleaner and his thorough approach to cleaning. I think the product is very expensive, especially for stairs.

Report a concern   January 18, 2012 — Rated 10 out of 10 by D.L.D. Zerorez Salt Lake City
What do you like about our products and services?

Friendly, professional service technician.

Report a concern   January 18, 2012 — Rated 9 out of 10 by J.B.T. Zerorez Salt Lake City
What do you like about our products and services?

The technician was extremely thorough, friendly and professional. The results speak for the quality of work!

Report a concern   January 17, 2012 — Rated 10 out of 10 by B.B. Zerorez Salt Lake City
What do you like about our products and services?

My carpet was actually clean and soft after your service, not gray and crunchy like with other cleaners.


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