What our clients think of us!

No chemicals

The carpet cleaning is done well and well priced. However you better watch out for the extra charges for protectant which some times very surprising and some charged seem outrageous. My wife want to clean the carpet and when I get the bill I see an extra $150 for protectant on a fairly small area. It says 2 gallons, why would it be $75 a gallon and I don't know why with "zero residue" one would put 2 gallons in a hallway. My wife had a misunderstanding on price, She thought it was $75 total (which still seems too high).

So I say good carpet cleaning, but don't fall for the protectant or other extra stuff, it should be "zero residue"

The technician did a great job setting expectations (we hadn't had the carpets cleaned in 5+ years), and then communicating everything he was doing. The carpets look great and I am very happy with the service.

The only suggestion I might make, is that it would be better to send your technicians with a credit card reader (like from Square Reader), so that they're not putting my personal credit card info in their phone.

I paid $100 for 2 rooms to be treated for pet urine and they still stink. Not worth the $100 extra since it didn't seem to do anything.

Fast,
Friendly employees
Quick Drying
Very clean

Careful attention was paid to my basement, which was the most problematic area, and I appreciated that.

I like the way that your people kept me informed about the timing of service and were reliable. I like that Jesus was very friendly and respectful of us and our property. I like that the carpets look and smell great. Good job. Thanks.

Very friendly service, good work-very pleased with results

no residue left

Very professional.

Friendly service provider. Representative up front on add on costs. Carpet looks wonderful.

Did a good job on the carpets and chairs.

Did a great job cleaning!

My carpet looks great, the employees were polite and friendly.

The carpets look terrific. Thank you. I am very pleased.

I love how thorough your technicians are!! The carpet stays looking great longer than other companies that I have used. I love Zerorez!!!

Jose was so professional and such a hard worker. Even though it was late in his workday he took pains to do a thorough job. What a great employee.

YOu got the spots out. The agent was very knowledge and willing to go the extra mile

The woman making/verifying the appointments could sound a little friendlier.

I love what you offer, but there was one problem. Twice the citrus cleaner spilled into my carpet. The first time I used my water vac to clean up as much as possible, then it happened again in about the same place on my carpet. Now I have a rather large 3 foot spot on my carpet. The rest of the carpet looks great.

Our carpets seemed new again.

Great customer service, and Jesus is a wonderful worker.

Just a side note, my name is First name removed, NOT shaley..
I even spelled it to who i was talking to, and she still got it wrong.

You turned my carpets cream again!

Theb technions were great and friendly. Did a great job. I feel like my carpets were really clean. Wil be sure to use them again and also to recomend you to others.

great results, nice technicians, decent price.

Be better at telling customers what time your tech will be at the home. I was given a 3:00 - 6:00 window and told to move all my furniture in case I liked the estimate and then was called at 4:30 and told they would be here until 7:30 or 8pm. I was very disappointed and that is way too late to have a tech come out and do work.

The servicer was very knowledgable, personable and took the time to do it right. [Rick]

The gentleman who cleaned my carpets was very thorough and not pushy in any way. I felt like he knew his product and worked extra hard on certain spots. He was quick to help with my needs.

Clean aft dry carpets quickly that smell great and look
Great

Be more thorough the first time