Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 31039 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 13, 2012 — Rated 10 out of 10 by N.E. Zerorez Salt Lake City
What do you like about our products and services?

It is a safe way to clean carpets. I don't worry about anything ruining my carpet and my kids are safe to play on it after.

Report a concern   August 13, 2012 — Rated 10 out of 10 by T.S. Zerorez Salt Lake City
What do you like about our products and services?

Timely, Friendly and the Carpet looks great!

Report a concern   August 13, 2012 — Rated 10 out of 10 by P.M. Zerorez Salt Lake City
What do you like about our products and services?

I really like Kastern. He reprsent you company very well. He does a great dob of cleaning.

Report a concern   August 13, 2012 — Rated 10 out of 10 by M.C. Zerorez Salt Lake City
What do you like about our products and services?

Excellent cleaning of our sectional and carpet! Very professional and kind.

Report a concern   August 13, 2012 — Rated 10 out of 10 by Karan Clawson Zerorez Salt Lake City
What do you like about our products and services?

I liked the way the technian explained the process to me

Report a concern   August 13, 2012 — Rated 9 out of 10 by Jill Mcewen Zerorez Salt Lake City
What do you like about our products and services?

Pet stain cleaning

Report a concern   August 13, 2012 — Rated 10 out of 10 by S.J. Zerorez Salt Lake City
What do you like about our products and services?

Green clean

Report a concern   August 13, 2012 — Rated 9 out of 10 by M.F. Zerorez Salt Lake City
What do you like about our products and services?

overall good.

Report a concern   August 13, 2012 — Rated 10 out of 10 by Cheryl/ Dale McLane Zerorez Salt Lake City
What do you like about our products and services?

Our carpet was finally cleaned. I have used Chem-Dry for over 30 years. They were horrible the last few times and we made up our minds to find someone else. That "someone else" is you. Your worker was terrific. Our carpet looks like new. Our tile is fantastic. Please let us know when our year is up so we can keep up on things. Thank you so very much.
Dale and Cheryl McLane Phone number removed

Report a concern   August 13, 2012 — Rated 10 out of 10 by C.H. Zerorez Salt Lake City
What do you like about our products and services?

I like the idea of no soap residue.

Report a concern   August 13, 2012 — Rated 9 out of 10 by S.D. Zerorez Salt Lake City
What do you like about our products and services?

I liked that steam is used. The cleaning was remarkable for a very dirty area.

Report a concern   August 13, 2012 — Rated 7 out of 10 by D.R. Zerorez Salt Lake City
What could we do to improve?

The guy who came was hesitant to move some light furniture and made me feel like he couldn't clean under some basic furniture. He ended up not cleaning under s. ottoman that I would have easily moved. I asked him to clean under it. . I think it is normal to clean under sofas especially ingres thst are high off the floor

Report a concern   August 13, 2012 — Rated 10 out of 10 by P.M. Zerorez Salt Lake City
What do you like about our products and services?

I really enjoy our service tec. Kasten really works hard to make sure everything is done perfect.

Report a concern   August 12, 2012 — Rated 9 out of 10 by C.S.L. Zerorez Salt Lake City
What do you like about our products and services?

Very professional and courteous in answering any questions or concerns. We have been pleased with the cleaning process and how fast our carpets dry.

Report a concern   August 12, 2012 — Rated 10 out of 10 by S.P. Zerorez Salt Lake City
What do you like about our products and services?

service was great

Report a concern   August 12, 2012 — Rated 10 out of 10 by K.B. Zerorez Salt Lake City
What do you like about our products and services?

I liked the service technician. He was very professional. The quality of the cleaning was excellent.

Report a concern   August 11, 2012 — Rated 0 out of 10 by D.S. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

When your man came, he said that the stairs was not included as one of the three rooms as advertized. The stairs cost $3.00 each, I was not very happy. The basement carpet was stained with soda pop, and did not come clean in several area's. Your cleaner was nice, but was unhappy when I said that I had heard on KSL that the stairs was to counted as one of the rooms, when he said "The office is not the ones who clean, I am and they don't pay me back if I count it" After your cleaning was done my neighbor said how was your cleaning and I said that I was not happy and she said we should have told you not to use them, because they don't do a very good job. I wish that I would have used someone else. I will not be using Zerorez again, because you are a BIG "O"

Report a concern   August 11, 2012 — Rated 10 out of 10 by S.O. Zerorez Salt Lake City
What do you like about our products and services?

Great service tech that came out, being "green" with few chemicals, corner guards to protect paint and baseboard, service tech wore shoe covering

Report a concern   August 11, 2012 — Rated 10 out of 10 by Farrah Johnson Zerorez Salt Lake City
What do you like about our products and services?

I love that I get Chris every time. He does an amazing job. I really appreciate his work. Thanks Chris.

Report a concern   August 11, 2012 — Rated 9 out of 10 by C.R. Zerorez Salt Lake City
What do you like about our products and services?

Done quickly. Good results.

Report a concern   August 11, 2012 — Rated 8 out of 10 by D.S. Zerorez Salt Lake City
What could we do to improve?

I don't really want to hear about all the special options for spot treatment and pet stains, but the technician didn't pressure me. However, some spots are worse now than before the cleaning, so I would have wanted to know what would improve the result. It looked great as he finished but hours later as it dried they were more apparent.

Report a concern   August 11, 2012 — Rated 3 out of 10 by G.M. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I used your service about 6 months ago and was quite impressed with the results, but this time I paid twice a much and did not seem to get the traffic patterns to clean up like last time. I did not feel I got my money's worth.

Report a concern   August 11, 2012 — Rated 9 out of 10 by M.T. Zerorez Salt Lake City
What do you like about our products and services?

I had a problem and you fixed it!! Thanks

Report a concern   August 11, 2012 — Rated 10 out of 10 by A.W. Zerorez Salt Lake City
What do you like about our products and services?

My 30 year old carpets look almost new again. Your rep was very dedicated to working on the carpets ans getting out stains.

Report a concern   August 11, 2012 — Rated 9 out of 10 by S.T. Zerorez Salt Lake City
What do you like about our products and services?

my carpets look great. they were quick & easy

Report a concern   August 11, 2012 — Rated 10 out of 10 by A.C. Zerorez Salt Lake City
What do you like about our products and services?

Carpet looks great and service was excellent.

Report a concern   August 11, 2012 — Rated 1 out of 10 by E.R. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

A bunch of the Carpet treatment / protectant was spilled at the entrance to.the Master bedroom discoloring the carpet and making very rough and crunchy. I called the tech that treated the carpet to inform him and he told m to vacum it 4 times which did not help. I'm very dissatisfied!

Report a concern   August 11, 2012 — Rated 8 out of 10 by W.B. Zerorez Salt Lake City
What could we do to improve?

Better rates

Report a concern   August 10, 2012 — Rated 10 out of 10 by H.H. Zerorez Salt Lake City
What do you like about our products and services?

super clean carpet

Report a concern   August 10, 2012 — Rated 10 out of 10 by K.W. Zerorez Salt Lake City
What do you like about our products and services?

it works


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