What our clients think of us!

Fast service. Everything looked great---like brand new carpet again!! Thanks!!

Continue as you are doing

I liked the professionalism and willingness to provide a quality service.

Did a good job of cleaning the carpets. Didn't get the back part of stairs as clean as the rest of the carpet. What I mean is we're the riser hits the landing.Other than that the tecknition did a great job.

I like your scheduling system (3 hr window with 1/2 notice prior to arrival). The crew member, Alfredo, was sincere and concerned about providing quality service. And he worked HARD. Thank you Alfredo!

The carpet looks great.

They are nontoxic, effective and dries quickly. The young men who do the job are very polite and friendly, and get the job done quickly and thoroughly. I've been using your services for a few years now and I would NOT use anyone else! I have two cats and I have sensitive skin, so the safety of the cleaning agents are of utmost importance to me. I used a chemical cleaning only once and my feet became inflamed and I had to get the carpets re-done,which was when I switched to Zerorez. Highly satisfied, highly recommended!
Kathy
Sandy

I liked the total services. I liked that Chris imformed me that the closet had a deep imbeding of dark cat hair from the previous owners cat. The closet was missed by the carpet company we hired prior to our moving in one year ago. My carpet looks brand new. Thanks Chris.

Really liked the feel and look of the carpet at the end. Not crusty or stiff. Looked like it gave new life to the carpet!

The smell of the cleaning solution was very strong, which we did not like. Two days after the cleaning, we have dark streaks in two of the rooms. We first thought it was not yet dry but they have not gone away. The man -Ben- who cleaned was very nice and personable and we have no negative comments about him. We don't want to go thru wet carpet again to have the dark streaks removed so we will just live with them. We would be interested to know what caused these streaks. We have never encountered them before in previous carpet cleanings.

Quick Affordable

the fact that you don't use soap or chemicals that will leave the residue that attracts dirt soon after the carpets are cleaned, and also that most of the stains on our carpet were removed with your cleaning.

Hoses and machines were dripping water on floors not being cleaned. I also had to wipe water from the edge of the carpet on my wood floor.
It took many hours for the carpets to dry (more than 24)!
One worker said he would rake the carpet, but I had to remind him of that as they were about to leave. And, I am not confident that the promised 'Scotch Guard' was applied everywhere as they seemed in too much of a hurry and I only saw them do one room. I don't know how to check if the others were protected...
We left to go out of town on business just two days after the service, so I've not been able to really check as I would like. We will return this Sunday.
I also had my kitchen granite cleaned and sealed, but I'm not confident it was as thorough as it should be, therefore, did I get my money's worth???????

The tech was really nice and did a great job. Scheduling was really poor. This is a business. I kept having to reiterate that we have hours that the service needed to be completed by. There was little consideration for that. Appointments were in a window that ended up not working so that I could go home in a timely manner and even coming in early to accomidate the schedule they didnt come until way past the time frame. I really like the quality of the cleaning and the techs. I am not impressed with the assumption that I want to stay overtime/come in early/come in on a day off and wait for a 3 hour window plus cleaning time to accomidate your schedule.

How clean my carpets are.

Frendly, professional service that was prompt and done right.

I really liked how clean the carpet got but it took all day to dry! That was very inconvenient.

The people who cleaned.

Too much additional costs once the guy was here. Just tell us the total when we schedule so we know what to expect. Let us know of additional charges for pet odors and protectant.

I was very impressed with the service and the person performing the service. I will use your company in the future.

The tech did a great job and was courteous. Informed me of available services and was not pushy in any way. He was finished in great time and did an excellent job.

Great tech's, carpet feels wonderful after it has been cleaned, low cost.

The job was very well done and in a timely manner. Your technician was clean cut and well groomed, polite and knowledgeable.

the results were great! I felt like my floors were really clean! The technician took great care to cover corners and keep my house protected. He got the job done in exactly the amount of time he said he would. Thanks!!!

Good joband communications.

The products are very effective and William was very couteous and knew what he was doing. I was impressed

I appreciate the natural products.

Customer service is excellent! I have had several different cleaners clean my carpet, but since I have had zerorez clean my carpets I won't have anyone else do them.

I liked knowing there weren't any chemical residue left from the cleaning, and my floors looked so much better! I didn't realize how many services you offered until I saw your website! Alfredo was very good at explaining treatment options. Thank you for making my house feel cleaner!

The way tshe carpets and floor looked after they were done, as well as a month after they were don.