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based on 33432 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
cleaning well
i like the guy who came and redid my cleaning and he got most of my spots up as well..
I was impressed that your employee was able to get our carpets looking like new. Which is pretty impressive since they are 14 years old, and hadn't been cleaned in almost 2 years. Thank you! Your employee was very pleasant, informative and respectful.
That's great Melissa. I am glad we were able to revive that old carpet.
Thanks for your feedback.
Your service reps are very polite, get right to work and efficient. He answered all of my questions politely and didn't seem to be in a rush. He also said that a receipt would be sent to me by email on which I want it itemized as to what was done and the price of each. Thanks you do a great job and it looks wonderful. Name removed 6413 Carl Drive Taylorsville, Ut 84129
Thanks Maurine. I'm happy to hear that.
I love how my carpets look! Great job!
Great service, on time and professional and the carpets are not left with heavy soap still in and harsh chemiacls, able to remove all the spots.
Thanks Allison! We are proud to be partners with Sportsman's Warehouse.
That no harsh chemicals are left in the carpet and always on time and proffesional.
The cleaning itself was good. Scheduling the appointment was difficult and disappointing. The personnel making the appt needs to do better job explaining and not getting so upset!
I'm sorry to hear that Danielle. I will go back and listen to the call and find out how we can improve. Thanks for letting us know.
Everything!!! Our carpet looked brand new after Zerorez's treatment. We couldn't have been more pleased.
Attentive staff...I knew exactly when they were going to be there.
There is no residue left behind. The carpets stay clean for at least six months! My house smells clean and not damp when they leave. I have used your company for the past 8 years. They have been on time, very polite and informative. Billy came this time and he was great! I know you only come out if it is $90.00. My husband spilled spaghetti sauce all down our carpeted (white) stairs a few days after it was cleaned. I cried and my husband lost it too. I have tried everything to clean it,and with no success. Might you consider coming and cleaning them? I know it isn't the requirement, but I thought it was worth asking.
Tonia Perl
Email address removed
What a huge bummer! I would be happy to come out and try to remove the sauce for you. Thank you for using us loyally for so many years and for the glowing review. I will follow up with you this afternoon to schedule a day that I can come out.
The rugs are very clean. The help was prompt and efficient. We would call again.
The carpet really FEELS clean when it dries--not crunchy. Your serviceman, Isaiah, was hardworking and did a great job. Thank you for having a great product and service.
Thank YOU Gaye!
I thought the employee did a great job my only issue was ot was way to expensive for the tile job
Great job,,,corner protectors, and I liked that U check for pet urine.
The carpet cleaner, Jarom, was very professional and thorough in his work, and we couldn't have been more pleased with the results of his work. Would definitely recommend Zeroez if you need your carpet cleaned.
Thanks Lou!
We like the fact that no chemicals are used to clean carpets and that the carpets dry fairly quickly. We appreciated that Jarom, the specialist who came to our home, was punctual and called to tell us that he was on the way. He was efficient & thorough and did an excellent job with a amiable, helpful personality.
Jarom does a fantastic job executing our system and always represents us in a good way. I will let him know how impressed you were. Thanks for the feedback!
That they dry quickly and have no funny chemicals that makes the kids or my cats sick. The guy was very nice and helpful.
Thanks Candice! We are proud to be kid and cat friendly :)
The cost to have my stone floors cleaned was horrendous. The carpet price was okay but I will never have tile or stone floors done again.
Technican was friendly and professional.
Everything. The tech was very nice and was very thorough in explaining what he was doing. The drying time was very fast and the carpet was soft and you could tell it was really clean. I have a friend who will only use you because when she walks on the carpet afterwards, her feet do not itch. They have always itched with every other company she has tried.
I'm very happy to hear that Kelly. Thank you for your feedback.
Carpet dried quickly, customer service was great. Looks great!
Well groomed technicians, on time, friendly service. Carpets look and FEEL clean.
Thanks Amy!
Good quality
Friendly service, focus on details
Your technician was GREAT! Very knowledgable! He took the time to answer all my questions and to work with me to determine exactly what I should have cleaned and treated. He was a hard worker. My carpets look great! Thank you!
Fantastic! I love getting reviews like this on.
Thank you Michelle!
customer service
The carpet looks fantastic! The technician, Chris, was very professional and courteous. He did a great job and represents your company very favorably. Thanks again, for the great service and outstanding product.
Thanks Eric! Chris does a great job for us.
The carpet looks great when cleaned.