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based on 34282 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpets are cleaner than when I have used other companies and/or methods of cleaning.
No chemicals
No residues left in carpet; and the serviceman was informative and worked hard and was fast.
No Residue.
My carpet looks wonderful, the best job I have ever had. Your service is great.
You weren't very clear about your pricing.
Friendly technicians, very professional and positive and willing to address any problem in a positive and friendly manner. My carpets feel and smell clean and sanitized. That us especially important to me because we have dog issues. We are very happy with the results!
Smell great. Very nice employee. He did a fantastic job
I like the fact that the carpets are cleaned and sanitized and are free from chemicals. Love, Love, Love.
When my son and his new wife moved into a dirty apartment, we had the carpets re-cleaned by Zerorez (the property manager said the carpets had been cleaned). What an incredible difference! And I felt so relieved that the carpets were sanitized and disinfected. Now I can sleep at night, knowing that my son and daughter-in-law won't be catching any diseases or rashes (or worse) from dirty carpets. Thank you.
Excellent service and thorough cleaning. Expensive!!! And not a fan of the 9$ dirty water disposal fee. Do what you need to do in order to get rid of that.
I like that my carpet was only damp not soaking wet.
The gentleman that came to the house (my daughter was home - I wasn't). She said he was very courteous - we think he did a great job.
Professional staff, took great care in their cleaning. Chris was the BEST! I love the clean, safe product.
You did great. This was my first experience with Zerorez, so I'm waiting to see how my carpets wear.
I'm allergic to chemicals, so zero res is the only company I can use to avoid allergic reactions.
The employee arrived on time, he explained the cleaning process, and did a really great job. The carpet looks really clean. We are very happy with the results.
I like that my carpets look clean and stay looking clean for quite a while. i like the friendly technicians as well.
How soft and clean my carpets turn out. No crusty residue!
Your service tech was great. He said if the spots came back within 10 day he would come back out. I will need them look at a few more spots that still show up.
I have used your services for over 10 years and have recommended it multiple times to friends. You are able to get the pet spots out and it dries fast and I like the fact you do not use chemicals.
Our carpet cleaning was excellent. Not so sure on the tile.
Good customer service from the first phone call to the service. We were a little weary at first trying out a new service company, but were are glad that we did!
Way to go Zerorez!!!
Love the Hale's
Attention to detail and desire to totally satisfy the customer's expectations for the service Zerorez provides.
Tech guy wAs friendly, curtious, professional. Worked very hard. Did a good job. Cared.
everything just looked so much better I had my carpets done at the first of the year. And they could not get the stains out. With you guys it came out and looks 100% better. thank you. it is for sure worth the cost. And I will call again!!
Friendly, great customer service when I called. Thank you!
Work more - sell less
Excellent service and awesome results. Will use again!
Disappointed with stain and dirt removal. I know you can not create miracles - but maybe a little more effort would have been nice or some options.