What our clients think of us!

I like your product...no chemicals clean dry carpet.

I like the variety of services you provide. I took advantage of the carpet, upholstery, and rug cleaning in one visit.

I love that all soil and dirt are extracted not just camophlaged and forced deeper into carpet with shampooing.
I was very disappointed and unhappy to be charged more than the $69 for three areas as was the special. I have had these
same areas cleaned 5-6 times in the past without an additional charge for the area rug.

I felt like my carpets were cleaner compared to some of the other services i have had from other companies. I was also pleasantly surprised at how FAST they dried!! i will definitely be a returning customer and will definitely recommend to my friends. I appreciated the service from the office personnel with reminder calls and the tech called me when he was on his way to clean my carpets also. I was very impressed overall.

I have many rugs that cover my carpets. I only needed the exposed carpet areas cleaned but was told that it did not matter how little the space was, each room was still considered one area even though only a very small part of each room needed cleaned. I've had other carpet companies graciously clean only those areas I needed done which was very accommodating and not charge me for each room but more considered the square footage cleaned. I would appreciate Zerorez being more accommodating in this regard.

no chemical residue,

Great service, price, and prompt

Dried quickly, stains were removed that hadn't been removed through by other carpet cleaning companies.

The products that you offer to the customer and the way the services will be applied is to me the best in the business.

Our technician was really friendly and did a great job! I love that there are no chemicals used on the carpets and they came out so clean.

The attention to detail - our carpets look like new! Clemente (the technician) was even able to completely remove stains from the carpet in my husband's art studio that I thought would never come out. He took the time to answer all of my questions about the products used by Zerorez, and I'll never again even consider the idea of using a carpet "shampoo" and rented machine from the supermarket. Thank you SO much!

This service is cost prohibitive to me. The only reason I used zerorez is because I had a coupon. Why can't zerorez offer an affordable carpet cleaning without having to jump through coupon hoops? I am doing 3 rooms at a time based on when I receive a coupon. This is totally ineffecient for zerorez as a company because you are now going to have to drive to my house THREE different times and occupy a technician's precious time (not to mention the gas money and other clients that are not being serviced) to do what could be done in one visit if the prices were affordable. I guess Zerorez has to keep prices high and offer coupons to offset gas costs for mutiple visits to the same home.
Additionally, I was happy with the result in my carpet cleaning, but it wasn't any better than other carpet cleaning services I have received.

You did a very good job and I didn't have to wait for an appointment.

professional approach of men who did the job.

I was given a time frame for the work to be done. I appreciated that a call was made to let me know they were about an 1 1/2 hour out. I was hopeful it would have been earlier so as to make it to a granddaughter's game.
Being given a definite time would be great. I understand that each job is individual and that would be very difficult. If I could have known by noon orbefore 3pm that it would be closer to 5:30 it would have been helpful.

The technician was very professional. He worked hard and did a great job.

fast and very professional

price

The carpet looks nice and clean, the technician was very nice, considerate, and did a quick and thorough job. I was a little put off because, although he hesitated to say it at first, he told me several times that our carpet wasn't very good carpet. I think he told me that to help me realize that it wouldn't look as good as new, but it was a little bit insulting, and I still have a negative feeling when I think about the experience. Also, I was never contacted about the time slot that he was coming. When I called the morning of the appointment to ask about it, the girl who answered the phone insisted that they had called me. I checked both my land line and my cell phone, and there was no message left, or any phone call that I couldn't account for on either of those caller IDs. It worked out alright, but that, too, left me with kind of a bad taste. I'm sure that I sound like a grumpy person who looks for the thorns on the rose, but I assure you that I am not! You wanted to know how I felt and I just told you.

The carpets look and feel clean...my house smells cleaner because the dirt is gone, not because there is a chemical masking the dirt.

The truck used by the technician leaked a dirty black oil on our sidewalk and curb. I would like to have it cleaned up.

The service inside met my expectations. The technician was very personable and the job he did was very good.

I was a bit disappointed by the final price, but am totally pleased with the job.

'great spot remover

Very personable, worked hard, did a good job

The associate was very pleasant and willing to redo areas I requested. Very pleased with the results andc would defintely call you back again. Thanks First name removed

Chemical free cleaning

no residue and service was great

Fast...good employees

It is the best cleaning job we have ever had.

You were on time and very nice. Came in did his job and I would recommend him to both family and friends. My area rug in my kitchen that was cleaned the stains have reappear. Other than that I am very happy. Hope to have you come back and do my upstairs.

Your Carpet cleaning method is the only one I trust. Hot HIGH PH Water is the way to clean. Your HIGH suction Vacuum is also critically needed.