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31533 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpets looked amazing when they were dry. Spots and main walking areas came very clean.
My carpet is amazingly clean and the technician was terrific.
your technician was most professional and diligent. i used him on four properties and would so again.
Quality and friendliness of service personnel
The tech seemed to know what he was doing. He was friendly and informative. I would even say, since I am a repeat customer, he was overly friendly to the point of' over the top'.Really, if I say I don't want a demonstration, I don't want a demonstration.
I will refer your company to my friends and family. Just have the tech make sure they listen to tue customer.
Same as last time, friendly knowledgeable technicians who do a great job.
The carpets were very clean after the technicians left. I did not like having the technicians continue to ask me if I wanted extra services after I told them I did not want them. I told them I did not want the stairs cleaned and I did not want my upholstery cleaned. They asked me again if I wanted them after I told them no. I was pleased with the way everything looked after they left and felt like my carpets were thoroughly cleaned but would have given a higher rating if they had not continued to ask me if I wanted extra services.
Both the young men who came out were reponsive, organized and did an excellent job. We will use you again. Thanks for the way you conduct business. Happy Holidays.
You get the dirt out and it stays out for a long time. Love Zerorez. I really like the grout cleaning Much easier than my having to do it with a small brush and on my hands and knees which is very difficult for me. You are the only floor cleaning company we use. Thanks again
1. Lack of harmful chemicals.
2. Effective job of cleaning.
3. Friendly, hard-working technicians.
Availability. Honesty. Thoroughness. High quality.
Carpets end up cleaner than with other carpet cleaners
I think the carpet stays cleaner longer because there is not a residue left after cleaning. I also like that there aren't harsh chemicals used. Plus, the carpets come clean very well.
clean, chemical-free
Came on time, friendly, worked quickly, listened to needs
Fast and good clean
I liked the extra care given to a previous stain/spot caused by a pet.
I liked the quick drying time - the carpet felt just a little damp after the cleaning.
My carpets are 12 years old and they look brand new again.
Some of the spots which looked to be cleaned have re-appeared. I think your protectorant is too expensive.
The products used cleaned very well stains on my old carpets, even blood stains that i thought wouldn't come off. The technician was very knowledgeable about different carpet materials, friendly. I liked the plastic protection used on my walls' corners and on techs' feet. it is nice to know that the chemicals used are not dangerous to environment and to humans. I was pleased with the work performed.
All around amazing!
Carpet looks great and I am hopeful that no residue will mean it will stay clean longer.
Technicians very knowledgeable.
The staff is very professional, the results are wonderful!
Seems to have done a better job than other services we've used.
Isaias was excellent. He was freindly and transformed the carpet in our home. We are pleased with the results and will use Zerorez agan.
No residue
Definition of an area is 200 sq feet. The area cleaned were well below that sq. footage.
Yet I was nickled and dimed, adding an extra $60 to my charge.
They made my carpet look better than I thought possible.
No toxic chemicals. House smells clean and fresh after treatments. Technicians are helpful and well educated. Easy to schedule. Stay by your work and products.