Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 34286 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 4, 2013 — Rated 10 out of 10 by Tom & Julie Myers Zerorez Salt Lake City
What do you like about our products and services?

Chris was awesome - great results on my leather!!!

Report a concern   November 4, 2013 — Rated 0 out of 10 by T.J. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Misquoted, and way overcharged.

Report a concern   November 3, 2013 — Rated 10 out of 10 by Erin McOmber Zerorez Salt Lake City
What do you like about our products and services?

Angelo came to our house to clean our vents. He was kind, efficient, and respectful of our belongings. My children even sang for him while he was working... Who knows if he enjoyed listening but they enjoyed singing!

Report a concern   November 3, 2013 — Rated 2 out of 10 by N.K. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

My carpet was cleaned Saturday at 6:45 pm. I had expected them at my house that morning at 9:00am. I understand the situation was out of your control on that situation, We had a choice to make another appointment for another day,but we had all our furniture moved. So we choose to wait. They came and were very nice and gave us a small discount, but Sunday evening at 9:00 pm, our carpet is still damp. Maybe it is the colder weather? I don't know.

Report a concern   November 3, 2013 — Rated 10 out of 10 by H.B. Zerorez Salt Lake City
What do you like about our products and services?

Carpets are clean, very noticable difference, carpets look new. Nearly dry at completion of cleaning.
Great customer service, pricing honest with no surprises, reasonable.

Report a concern   November 3, 2013 — Rated 8 out of 10 by M.M. Zerorez Salt Lake City
What could we do to improve?

Lower the cost.

Report a concern   November 3, 2013 — Rated 10 out of 10 by S.H. Zerorez Salt Lake City
What do you like about our products and services?

no leftover residue.
friendly, competent worker, adam bishop

Report a concern   November 3, 2013 — Rated 10 out of 10 by E.G. Zerorez Salt Lake City
What do you like about our products and services?

My carpet and tile were cleaned to perfection. The worker cleaning my carpet also saw my rolled up top carpet in the garage and said he would clean it for me for free, if I wanted. He cleared a spot in the garage and cleaned that carpet too!

Report a concern   November 3, 2013 — Rated 10 out of 10 by W.B. Zerorez Salt Lake City
What do you like about our products and services?

zero soap residue

Report a concern   November 3, 2013 — Rated 10 out of 10 by D.P. Zerorez Salt Lake City
What do you like about our products and services?

I like that there isn't a soapy residue, and I feel like my carpet is really clean.

Report a concern   November 3, 2013 — Rated 9 out of 10 by M.T. Zerorez Salt Lake City
What do you like about our products and services?

Zero residue

Friendly, punctual, and courteous. However, you used to groom the carpet even without the purchase of a protectorant. I miss that service.

Report a concern   November 3, 2013 — Rated 9 out of 10 by G.H. Zerorez Salt Lake City
What do you like about our products and services?

The results and the service people seem to be well trained and care about the customers home, putting up corner "bumper guards"!

Report a concern   November 3, 2013 — Rated 10 out of 10 by R.S. Zerorez Salt Lake City
What do you like about our products and services?

Service was outstanding. Tech knew his job well and explained the different steps. Products worked well and carpet cleaned up well. It dried in a few hours.

Report a concern   November 3, 2013 — Rated 7 out of 10 by K.H. Zerorez Salt Lake City
What could we do to improve?

I didn't like that there was a large window that I had to be ready for my appointment. What are you? The cable company?

Report a concern   November 3, 2013 — Rated 10 out of 10 by Jeff Bullock Zerorez Salt Lake City
What do you like about our products and services?

The carpets are always so much softer than others that use chemicals, you don't use chemicals!
The quality of service is incredible. Your employees actually care if you carpet is to your satisfaction.

Report a concern   November 2, 2013 — Rated 10 out of 10 by S.M. Zerorez Salt Lake City
What do you like about our products and services?

The carpet dried relatively quickly, even on the stairs. I appreciated the knowledgeable service techs.

Report a concern   November 2, 2013 — Rated 9 out of 10 by L.N. Zerorez Salt Lake City
What do you like about our products and services?

This was our first time with Zerorez. We are pleased with the service man and his explanation of how everything works with your products. We will probably use you again.

Report a concern   November 2, 2013 — Rated 10 out of 10 by Bill Harris Zerorez Salt Lake City
What do you like about our products and services?

Friendly efficient service!

Report a concern   November 2, 2013 — Rated 7 out of 10 by C.M.S. Zerorez Salt Lake City
What could we do to improve?

The one thing I would like to discuss is an area in our great room that needs to be cleaned thoroughly. Do not know what happened but it is in a wee corner where a cabinet is about 12" from a door and it looks less clean than the area around it.

Report a concern   November 1, 2013 — Rated 10 out of 10 by J.J. Zerorez Salt Lake City
What do you like about our products and services?

Like the way the carpet is not soggy for along time. You do a good job.

Report a concern   November 1, 2013 — Rated 10 out of 10 by C.P. Zerorez Salt Lake City
What do you like about our products and services?

quick and efficient cleaning Chris was very understanding when my dog decided to have him for dinner.

Report a concern   November 1, 2013 — Rated 10 out of 10 by H.H. Zerorez Salt Lake City
What do you like about our products and services?

Drys fast and no residue

Report a concern   November 1, 2013 — Rated 10 out of 10 by A.S. Zerorez Salt Lake City
What do you like about our products and services?

Very friendly people and great results.

Report a concern   November 1, 2013 — Rated 10 out of 10 by E.M. Zerorez Salt Lake City
What do you like about our products and services?

My carpets were cleaned thoroughly. You were able to remove rust, grease, dried blood and ground-in dirt. I'm impressed!

Report a concern   November 1, 2013 — Rated 10 out of 10 by Beverly May Zerorez Salt Lake City
What do you like about our products and services?

Excellent results - no smelly residue - or sticky feel. Service technicians- professional, friendly and respectful to the home/

Report a concern   November 1, 2013 — Rated 10 out of 10 by M.W. Zerorez Salt Lake City
What do you like about our products and services?

Jerom is a great service tech....the carpets are clean and he was very good to get the water off our wood floors. We like your cleaning products that leave no residue .
Thank you
The Webbs

Report a concern   November 1, 2013 — Rated 9 out of 10 by P.K. Zerorez Salt Lake City
What do you like about our products and services?

The really clean carpets

Report a concern   November 1, 2013 — Rated 8 out of 10 by C.B. Zerorez Salt Lake City
What could we do to improve?

When Angelo came back to redo the high traffic areas that Eddy didn't do a good job on, he did an excellent job. Thank you for following through and making me happy.

Report a concern   November 1, 2013 — Rated 7 out of 10 by E.G. Zerorez Salt Lake City
What could we do to improve?

I need a little more time to see if the spots come back. As of today 11/1/13, it looks very good. I'm not completely satisfied with the price. One small room and hall seems a little high $92.00, but maybe I just need to shop around. Taylor was great!

Mrs. Last name removed

Report a concern   November 1, 2013 — Rated 7 out of 10 by S.M. Zerorez Salt Lake City
What could we do to improve?

My sofa is not clean in some spots - spots that should have come clean if done properly, but the technician was very nice in spot cleaning my dining room carpet and reminding me of the gift card that I was sent.


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