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based on 33433 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The guys were really friendly and fast service. I had two people recommend zerorez as the only carpet cleaning service that didn't make your carpets more dirty than before the cleaning.
Product doesn't leave residue behind. Technicians are very nice.
The technician did a great job getting some difficult areas as clean as possible. The one disappointing thing was that he didn't wear the booties like other technicians we have had from Zerorez. He tracked in dirt into our kitchen since the carpet was still wet, so if the kitchen, certainly there was dirt on our newly cleaned carpet that he stepped on before the kitchen.
Carpet actually dries in the time they say it will
Just the best carpet cleaning we've ever had! I continue to use your services whenever I need carpet cleaning!
I like how new my 30 year old carpet looks, that the carpet is free of chemical residue making it safer for my kitties, Gracie and Beau. I appreciate the care, Adam, the technician took in protecting my woodwork and furnishings from the hose. My carpets dried quickly and the process was efficient and effective.
I love how the tech I had explained everything to me. he answered every question I had.
Our Carpets always looks much newer after Zerorez has done the cleaning. the Carpet stays clean much longer and the technicians are always so professional, helpful and polite. I will never clean or have my carpets cleaned any other way.
I can't think of anything specific. I rated your company, not on your service, I thought it was great, but on the likelihood that I would be talking to somebody about carpet treatment.
I would highly recommend the person that was sent to my home. He explain all the different services offered and did a great job!
Friendly knowledgable people.
Carpets turn out great every time, Very professional and tecnicians are friendly and knowledgeable
Prompt and thorough...goes above and beyond...pleasant as well
Rick did a good job of removing pet stains but there are now two areas that are not clean. The stain seem to be diluted but still visible. It was MUCH worse when he arrived and when it was still wet looked great, but there are two areas where the stains are still visible. It was badly stained and maybe this as good as it gets, but I was hoping for more.
Sorry those spots are still there Linda. Pet urine very frequently can either bleach or cause acidic stains in carpet. Unfortunately both of those problems generally cannot be fixed with just a cleaning, even after spot treating with all the right products. Lets keep our fingers crossed that that hasn't happened! I'd like to set up another appointment to re-clean those spots. That way we can be sure we have done everything possible to remove them. I will call you today to set up the appointment.
Quick dry time. Great customer service.
Friendly service person. quick service
Jose was very respectful and extremely informative of his services. He was a pleasure to work with and I would absolutely recommend him and would work with him again.
I like the flash clean that brought out really bad stains and Mike was very good at explaining the products and what they do. Was very please with the whole experience BUT the price was a quite a bit more than expected as per what I saw on your web site but Mike did give us some discounts because of the large area that we had done.
The explanations about the chemicls were pretty awesome! Also, the level of customer service was great!
how fast it dried and how clean it got...nice salesman too
Thorough, respectful, honest employee. Jesus was AWESOME!
It works.
the professional way they handle their business
The carpet was cleaner and softer that other carpet cleansers left it.
The service person, Israel, was very polite, friendly, efficient, thorough and professional.
The experience was as good as I could possibly expect. Frankly, I was pleasantly surprised.
Carpets look great. My wife asked if I'd replaced the carpet while she was out of town!
Elias was very informative and friendly.
Quick and timely and did a great job!
Very professional. My carpets look awesome!!
Environmentally safe and good customer service
No cleaners, just water. Cleaned my tile too and it looks brand new! Great customer service.
Non toxic, dries fast, superb spot removal!