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31533 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet looks great.
The carpet technician was very easy to work with and did a very good job.
Prompt and friendly also did a good job.
Alfredo did a great job! He cleaned our upstairs, and then took care of downstairs that had been done 3 days before by Zerorez that I was not happy with.
No chemicals
All of it. Tile cleaning, vinyl cleaning, and carpet cleaning.
I liked the friendly and professional way the technician explained what he was going to d o and he got right in there and worked very hard to get my carpets clean. He used a light to show me where the cats had spotted the carpet and what he'd do to clean it. When it came time to use the steam and suction the moisture out of the carpet he had me come and look at the difference in the before and after treatments. I am really enjoying having clean carpets. My family is cooperating by removing their shoes to try to keep them looking nice. I really appreciate how your product works and the fact that it doesn't leave residues, making it so the carpet looks better over time.
I love how my carpets look! The techs are always great!
Hard working and pleasant workers. Thorough and tidy.
On time and professional service
Your representative,Porter, was outstanding and would be welcome in my home at anytime. He explained the process to us and his work was excellent. You can give him a Twinkie if you can find one. Thanks so much. Rex Lee
I have found your service people to be Efficient and friendly. Thanks!
The rugs are so much cleaner. Stains other companies could not get out Zerorez did. We were very pleased.
Everything was amazingly clean and smelled like new.
Excellent service; polite, friendly and helpful technician! Already recommended to a friend. I do voice-over, give me a call if you ever want some voice work on your ads!
I felt nickeled and dimed. I felt pressured to do extra services. There were still spots on the carpet the next day.
Very friendly and willing to do what you ask
The service was excellent! My carpets are beautiful and look new again, staff was friendly and professional.
Very informative tech and carpets look great. Very timely service with picking up my rug and getting it back to me the next day. Great service!!!
I guess I am grateful to know our carpets are cleaner but cannot really actually SEE the difference. Now I am greatly concerned because I was informed while the attendant was here that my stainguard protection would be removed and if I wanted it added back I would have to pay $20 per area. Surely a standard fee for the business. However, it was a hidden fee from my expectations. I had no idea I would have to and was not prepared to pay an "extra" $100. That is not just a drop in the bucket for us. So no I am super concerned that our carpet will be in worse shape in less time because I could not afford to put something back on my carpet that was taken away by trying to make it better.
Your service person was honest and did a great job. He was quick and efficient! The job he did was worth the money we spent. Thanks Zerorez!
Chris
Left carpet stairs REALLY wet, left big scratch in my hardwood floor
Get the dirt stain out of my high quality carpet.
The tech was very informative and professional and he did a wonderful job!
Best carpet cleaning I have ever had! Great price too.
We were very pleased with Isaisa M's work on our carpets. They look great! He was helpful in informing us about Zerorez's other services and was very personable and professional.
We will tell our friends and relatives to contact your company.
Thank you.
Randy Mehew
The tech was excellent
You guys do a thorough job!
I love Zerorez! I have had my carpets cleaned by other companies and they don't even come close to the quality of Zerorez. The Tech was awesome he was able to get out a grape juice stain that had been there for 6 1\2 yrs. I am and will continue to reccomend Zerorez!
Reasonable prices. Prompt and professional service.