Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 31533 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 16, 2012 — Rated 10 out of 10 by T.J. Zerorez Salt Lake City
What do you like about our products and services?

Reasonable prices. Prompt and professional service.

Report a concern   December 16, 2012 — Rated 10 out of 10 by L.T. Zerorez Salt Lake City
What do you like about our products and services?

The carpet looks great.

Report a concern   December 16, 2012 — Rated 10 out of 10 by C.D. Zerorez Salt Lake City
What do you like about our products and services?

The carpet technician was very easy to work with and did a very good job.

Report a concern   December 16, 2012 — Rated 10 out of 10 by S.M. Zerorez Salt Lake City
What do you like about our products and services?

Prompt and friendly also did a good job.

Report a concern   December 16, 2012 — Rated 10 out of 10 by K.E. Zerorez Salt Lake City
What do you like about our products and services?

Alfredo did a great job! He cleaned our upstairs, and then took care of downstairs that had been done 3 days before by Zerorez that I was not happy with.

Report a concern   December 16, 2012 — Rated 9 out of 10 by N.G. Zerorez Salt Lake City
What do you like about our products and services?

No chemicals

Report a concern   December 16, 2012 — Rated 10 out of 10 by J.R. Zerorez Salt Lake City
What do you like about our products and services?

All of it. Tile cleaning, vinyl cleaning, and carpet cleaning.

Report a concern   December 16, 2012 — Rated 10 out of 10 by Cleta Spratt Zerorez Salt Lake City
What do you like about our products and services?

I liked the friendly and professional way the technician explained what he was going to d o and he got right in there and worked very hard to get my carpets clean. He used a light to show me where the cats had spotted the carpet and what he'd do to clean it. When it came time to use the steam and suction the moisture out of the carpet he had me come and look at the difference in the before and after treatments. I am really enjoying having clean carpets. My family is cooperating by removing their shoes to try to keep them looking nice. I really appreciate how your product works and the fact that it doesn't leave residues, making it so the carpet looks better over time.

Report a concern   December 16, 2012 — Rated 10 out of 10 by P.W. Zerorez Salt Lake City
What do you like about our products and services?

I love how my carpets look! The techs are always great!

Report a concern   December 15, 2012 — Rated 10 out of 10 by J.P. Zerorez Salt Lake City
What do you like about our products and services?

Hard working and pleasant workers. Thorough and tidy.

Report a concern   December 15, 2012 — Rated 10 out of 10 by T.J. Zerorez Salt Lake City
What do you like about our products and services?

On time and professional service

Report a concern   December 15, 2012 — Rated 10 out of 10 by Rex Lee Zerorez Salt Lake City
What do you like about our products and services?

Your representative,Porter, was outstanding and would be welcome in my home at anytime. He explained the process to us and his work was excellent. You can give him a Twinkie if you can find one. Thanks so much. Rex Lee

Report a concern   December 15, 2012 — Rated 10 out of 10 by M.L.P. Zerorez Salt Lake City
What do you like about our products and services?

I have found your service people to be Efficient and friendly. Thanks!

Report a concern   December 15, 2012 — Rated 10 out of 10 by J.G. Zerorez Salt Lake City
What do you like about our products and services?

The rugs are so much cleaner. Stains other companies could not get out Zerorez did. We were very pleased.

Report a concern   December 15, 2012 — Rated 10 out of 10 by B.R. Zerorez Salt Lake City
What do you like about our products and services?

Everything was amazingly clean and smelled like new.

Report a concern   December 14, 2012 — Rated 10 out of 10 by Carolyn Phippen Zerorez Salt Lake City
What do you like about our products and services?

Excellent service; polite, friendly and helpful technician! Already recommended to a friend. I do voice-over, give me a call if you ever want some voice work on your ads!

Report a concern   December 14, 2012 — Rated 3 out of 10 by M.M. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I felt nickeled and dimed. I felt pressured to do extra services. There were still spots on the carpet the next day.

Report a concern   December 14, 2012 — Rated 9 out of 10 by D.S. Zerorez Salt Lake City
What do you like about our products and services?

Very friendly and willing to do what you ask

Report a concern   December 14, 2012 — Rated 10 out of 10 by MaryJo Dorius Zerorez Salt Lake City
What do you like about our products and services?

The service was excellent! My carpets are beautiful and look new again, staff was friendly and professional.

Report a concern   December 14, 2012 — Rated 10 out of 10 by L.D. Zerorez Salt Lake City
What do you like about our products and services?

Very informative tech and carpets look great. Very timely service with picking up my rug and getting it back to me the next day. Great service!!!

Report a concern   December 14, 2012 — Rated 7 out of 10 by L.M. Zerorez Salt Lake City
What could we do to improve?

I guess I am grateful to know our carpets are cleaner but cannot really actually SEE the difference. Now I am greatly concerned because I was informed while the attendant was here that my stainguard protection would be removed and if I wanted it added back I would have to pay $20 per area. Surely a standard fee for the business. However, it was a hidden fee from my expectations. I had no idea I would have to and was not prepared to pay an "extra" $100. That is not just a drop in the bucket for us. So no I am super concerned that our carpet will be in worse shape in less time because I could not afford to put something back on my carpet that was taken away by trying to make it better.

Report a concern   December 14, 2012 — Rated 10 out of 10 by Christopher Scott Zerorez Salt Lake City
What do you like about our products and services?

Your service person was honest and did a great job. He was quick and efficient! The job he did was worth the money we spent. Thanks Zerorez!

Chris

Report a concern   December 14, 2012 — Rated 8 out of 10 by H.P. Zerorez Salt Lake City
What could we do to improve?

Left carpet stairs REALLY wet, left big scratch in my hardwood floor

Report a concern   December 14, 2012 — Rated 7 out of 10 by S.J.S. Zerorez Salt Lake City
What could we do to improve?

Get the dirt stain out of my high quality carpet.

Report a concern   December 14, 2012 — Rated 10 out of 10 by Edson Alonso Zerorez Salt Lake City
What do you like about our products and services?

The tech was very informative and professional and he did a wonderful job!

Report a concern   December 13, 2012 — Rated 10 out of 10 by P.H. Zerorez Salt Lake City
What do you like about our products and services?

Best carpet cleaning I have ever had! Great price too.

Report a concern   December 13, 2012 — Rated 10 out of 10 by Randall Mehew Zerorez Salt Lake City
What do you like about our products and services?

We were very pleased with Isaisa M's work on our carpets. They look great! He was helpful in informing us about Zerorez's other services and was very personable and professional.
We will tell our friends and relatives to contact your company.

Thank you.
Randy Mehew

Report a concern   December 13, 2012 — Rated 9 out of 10 by D.B. Zerorez Salt Lake City
What do you like about our products and services?

The tech was excellent

Report a concern   December 13, 2012 — Rated 9 out of 10 by J.G. Zerorez Salt Lake City
What do you like about our products and services?

You guys do a thorough job!

Report a concern   December 13, 2012 — Rated 10 out of 10 by S.J. Zerorez Salt Lake City
What do you like about our products and services?

I love Zerorez! I have had my carpets cleaned by other companies and they don't even come close to the quality of Zerorez. The Tech was awesome he was able to get out a grape juice stain that had been there for 6 1\2 yrs. I am and will continue to reccomend Zerorez!


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