- Phone: 801-288-9376
- Visit Website
based on 34286 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Curteous and conscientious crew.
the tech who did the carpet was efficient and very much a people person. a good person to be the face of your company.
Great Service, Great service team, very fair on price. Quick Drying and my carpets look brand new! Thank you!
Even after being told by your manager, I would receive a $40 credit i it still hasn't happened. When I spoke to her she said it would take a couple of days. That was Oct. 18. I'm sorry to say but that is disappointing, especially when I have been such a good customer with both my rentals and home
Name removed
They work extremely well. I was very happy with the results of using your pet treatments.
The cost I was quoted was $179.00, however the cost ended up being over $500! The quote was $729.00, but I simply could not afford that.
I do realize that I had some pet issues as this was a rental, but $500? When I went to look at it after that, I would have expected the carpet to jump out at me as being cleaned $500 worth. Instead I was not impressed at all.
This was my third time using Zerorez, the time before I went with someone else and was really disappointed. My carpets looked awful, I felt like it was a total waste of money. With Zerorez I feel like the carpet gets really clean, I will be staying with you from now on.
We loved how quickly and thoroughly our carpets were cleaned, with no residual odor. And we especially liked the technician, Chris. He was knowledgeable, friendly, and went above and beyond to address other cleaning issues we had questions about. We'll definitely be using Zerorez for all our carpet cleaning in the future.
Your technician, Jesus, was extremely courteous and helpful. He was at our home on time and finished just when he said he would. We hope all your technicians are as competent and thorough as he is. Thanks for another excellent experience. Carpets look great.
The carpet stays cleaner much longer than other carpet cleaning services I've used.
I like the fact that you don't leave a residue, and that you get the carpet cleaner than any of the other services we've tried. I also like your guarantee. That's what got us to go with you in the first place, and the service and quality of your work keeps us coming back.
It is quick and cleans well.
My carpets look better than the day we moved in!!
your personel are very knowledeable and freindly. I am very pleased with a job well done.
the man you sent is a pro. I will use you again. thanks
On time and got what I expected. No pressure to buy more than I wanted.
Very courteous technician, carpet dried much faster than carpets previously cleaned by your competitors. No pressure or oversell; no arguments about my request to clean around some pieces of furniture I chose not to move.
Friendly service. Great results
The attitude of your rep; he was most congenial and worked hard to do a great job.
Fast, friendly, fabulously clean.
My old carpet looks like new! fresh and clean
Very professionally done! Thanks Chris!
I like your product/services very much. The two men who came to do the work were very nice, respectful, and hard working. I will use your services again and will be happy to recommend you.
no soapy residue
THE WORK WAS FAST FRIENDLY AND WELL DONE. I WILL HIRE ZEROREZ AGAIN WITHOUT EVEN THINKING ABOUT IT.
JOE
very clean, very little water, prompt, very friendly and helpful
Professional service. The carpets look great.
I was very happy with Alfredo for the job he did after the first guy who came basically did a quick swipe over everything; there were even dry spots on the stairs and chair. Alfredo called me over to watch as the cleaning brought life and color back into the recliner. He said whatever I was unhappy with he would redo. I said that would be awesome if he had the time. He assured me that time was not a problem; he just wanted me to be happy with the service. So he went over all the carpet areas and stairs and it really made a difference!!! Gees, Alfredo was seriously sweating as he worked. I knew that no matter how good the "system" claims to be, you can't just swipe over it faster than a vacuum and call it clean. I will use Zerorez again, but ONLY Alfredo is allowed to step foot in my house. His work ethic is amazing; he gets it. He should be running quality assurance and training for this company. Thank you Alfredo!!!
I love Chris, your technician. I always request him. He makes all the difference. He works hard at getting out stains and spots. I feel comfortable having him in my home - and for me that is saying a lot!
Tech was friendly, sharp, and did his job in a pro manner.
the effectiveness of the empowered water.