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based on 31533 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I wasn't expecting such a high price--I seriously was expecting half the price that was quoted to me! Excellent result on the carpets cleaned :).
Excellent in one of the rooms especially. One room, however had no spots, nut a big spot was there after the carpets dried--all but the one spot.
no detergents. Reasonable prices
Chris of Zerorez here in Utah did an excellent job. They were very careful in cleaning our carpets and protecting our furniture from any damage while cleaning our carpets. That careful approach to the work is very important to us. Chris was able to remove a tough spot in bedroom that was spilled makeup. I would definitely recommend Chris to a friend.
The pet urine extraction
It's comforting to know Zerorez leaves behind clean and not soapy build-up!
Great service, no residue, no fumes.
Well done
I liked the smell and the worker was very nice and helpful. He did a great job.
They get the job done efficiently, and professionally.
No chemicals used and excellent results.
Quick and thorough, and no pressure to buy more services.
Great technician, very professional and courious
not much Jose was very professional and informative. i didn't understand about the no water and then no residue. it took a while for the carpet to dry
I appreciated the professionalism of the technician. He did a demonstration to show how Zerorez works. I felt that my carpets were actually really clean and done so in a way that will preserve my carpets. I'm very pleased with the results. I also had my couches cleaned and they look wonderful.
The technician (Jesus) did an amazing job on my carpet. He was very thorough!
The carpets were not left really wet some companies do.
your employee was very informative and efficient. Our carpets were very dirty he did a good job we were very pleased.
Jordan was a very worthy and wonderful representative of your company. He came into my home, was very understanding of my needs, explained exactly what was going to be done, and why, answered my questions intelligently, showed he knew his industry, and told me why ZEROREZ works extremely well. We did a walk through, and then he went to work. By the way, he worked very hard as I looked on, and I was mostly surprised by what I called "the mulcher"--the machine I had never heard of or seen before. This machine made the carpet revive after being trampled down for six or seven years.
Another thing about Jordan stood out from anyone else who had ever done carpets for me: He was groomed, wore booties over his boots, his hair was neat, clean shaven, shirt tucked in, just a real nice and tidy personal representative of ZEROREZ. One more thing, he is a very likable guy, and I would request him the next time ZEROREZ comes to my home.
The carpet area still has a distinct throw up smell. The service rep was more interested in selling us unnecessary services making us extremely uncomfortable. The tubing hose that was brought in rubbed off our paint on the border by our stairs and corner of our wall. Our home is just a little over a year old and now have to paint over the markings.
Our couches were getting gross after 5 years of use and kid abuse. Zerorez made them look like new again!!
on time nice guy and good job
No soaps, no residue.
Ryan did excellent work on our carpet. He used the roller brush prior to cleaning our carpet. We have used Zerorez multiple times and this was the first time that this has been used on our carpet! Our carpet looked better than ever! Thanks! Rating Ryan, as number 1!!! By far the best!
Quick and courteous
This last person you sent out to clean our carpets was kind of rough on my house with his hoses. I had to place one of your orange corner guards to protect my stair railing. And the way he moved his hoses and hitting my walls with them bothered me. Your other technicians have been quite a bit more sensitive to his surroundings.
Carpet was REALLY cleaned!! Dingy look was removed.
I love that there is no soap involved to attract more dirt than what was cleaned up.
The technician who came to service our couches was at times hard to understand - language wise.
Thank for helping us cleaning our carpet , The gentlement who helping did a real good job , please say thank to him again . I did tell my friends about your services . you did a great job , many thanks .