Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33435 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 27, 2013 — Rated 10 out of 10 by B.H. Zerorez Salt Lake City
What do you like about our products and services?

I liked that it did not have the after smell of wet carpet once it dried and the Technician was very courtesy

Report a concern   September 27, 2013 — Rated 10 out of 10 by Barb Stanger Zerorez Salt Lake City
What do you like about our products and services?

My carpets have never been cleaner!

Report a concern   September 26, 2013 — Rated 10 out of 10 by L.C. Zerorez Salt Lake City
What do you like about our products and services?

Carpets are very clean and maintain cleanliness for an extended period of time. The technician was very professional and easy to work with. He took pride in his work and did consulted me if he had any questions about the service

Report a concern   September 26, 2013 — Rated 10 out of 10 by J.H. Zerorez Salt Lake City
What do you like about our products and services?

Clean and dries quickly

Report a concern   September 26, 2013 — Rated 10 out of 10 by J.F. Zerorez Salt Lake City
What do you like about our products and services?

Clean carpets that stay cleaner longer.

Report a concern   September 26, 2013 — Rated 7 out of 10 by L.B. Zerorez Salt Lake City
What could we do to improve?

I had a special offer which I mentioned when I phoned the order in, but when I was charged I was not given the reduced price, and I felt I was way over charged. I can't even figure how they came up with the grand total I was charged. I was not given a receipt, and I payed cash, so I wondered if the tech over charged and pocketed the difference.

Report a concern   September 26, 2013 — Rated 10 out of 10 by D.P. Zerorez Salt Lake City
What do you like about our products and services?

I like that there is no residue left in the carpet.

Report a concern   September 26, 2013 — Rated 9 out of 10 by A.S. Zerorez Salt Lake City
What do you like about our products and services?

Thanks!

Report a concern   September 26, 2013 — Rated 10 out of 10 by C.H. Zerorez Salt Lake City
What do you like about our products and services?

great!!!

Report a concern   September 26, 2013 — Rated 9 out of 10 by J.P. Zerorez Salt Lake City
What do you like about our products and services?

The guy that did the cleaning was friendly. The only problem with the carpet is that I was only planning on having this cleaning hold me over until I could replace the carpet. The carpet looks so good now I might put the replacement on hold for a little while.

Report a concern   September 26, 2013 — Rated 10 out of 10 by M.M. Zerorez Salt Lake City
What do you like about our products and services?

How well they clean! I was very pleased this time with the upholstery service!

Report a concern   September 25, 2013 — Rated 10 out of 10 by G.K. Zerorez Salt Lake City
What do you like about our products and services?

Professionally serviceman

Report a concern   September 25, 2013 — Rated 10 out of 10 by W.C. Zerorez Salt Lake City
What do you like about our products and services?

Friendly employees! Very helpful! Did a great job cleaning areas I wasn't sure would come clean!

Report a concern   September 25, 2013 — Rated 10 out of 10 by F.E. Zerorez Salt Lake City
What do you like about our products and services?

Thankyou for doing a great job on my carpet. It looks great.

Report a concern   September 25, 2013 — Rated 10 out of 10 by Lisa Ashton Zerorez Salt Lake City
What do you like about our products and services?

I used your service last year and was happy with the service I received. A couple of months ago I needed my carpets cleaned again. Instead of Zerorez I tried a competitor I had a coupon for. My carpets looked great but about two weeks later every stain I had ever had on my carpets resurfaced and the carpets looked absolutely awful. I called and Zerorez came to the rescue. My carpets look great again! Thanks!

Report a concern   September 25, 2013 — Rated 9 out of 10 by R.B. Zerorez Salt Lake City
What do you like about our products and services?

no residue
carpet dries fairly quickly
carpet looks great!

Report a concern   September 25, 2013 — Rated 10 out of 10 by L.G. Zerorez Salt Lake City
What do you like about our products and services?

Clean carpets, friendly service

Report a concern   September 25, 2013 — Rated 9 out of 10 by W.H. Zerorez Salt Lake City
What do you like about our products and services?

Nice technicians. Quick.

Report a concern   September 25, 2013 — Rated 9 out of 10 by W.H. Zerorez Salt Lake City
What do you like about our products and services?

all natural.

Report a concern   September 25, 2013 — Rated 10 out of 10 by A.C. Zerorez Salt Lake City
What do you like about our products and services?

It was faster to complete, & it did dry a bit faster than others> tyhe man was courteous & knowledgeable.

Report a concern   September 25, 2013 — Rated 10 out of 10 by Janene Lunt Zerorez Salt Lake City
What do you like about our products and services?

YOUR TECHNICAN ISAIS OR ISAIH IS VERY TRUST WORTHY AND VERY PROFESSIONAL IN THE WAY HE PRESENTS HIS SELF. HE REPRESENTS YOUR COMPANY VERY WELL AND WE WERE VERY IMPRESSED WITH HIM.WE LIKE THAT NOT A LOT OF WATER IS USED AND IT DRIES QUICKLY.

Report a concern   September 25, 2013 — Rated 10 out of 10 by R.R. Zerorez Salt Lake City
What do you like about our products and services?

I recommended you to two of my friends and one is going to have you do her ducts and the other is going to have you clean her recliner. I thought Billy did an excellent job and it was a pleasure to have him in my home, he was so pleasant and kind! When I need your services again I will certainly call you and I would ask for Billy. Thank you so much!

Report a concern   September 25, 2013 — Rated 10 out of 10 by Wendy Merrell Zerorez Salt Lake City
What do you like about our products and services?

Clean employees. Great job cleaning.

Report a concern   September 24, 2013 — Rated 10 out of 10 by D.S. Zerorez Salt Lake City
What do you like about our products and services?

I like the quality of cleaning and the polite technicians. I am not a fan of the "sales" pitch I hear at each cleaning where I am told about other services.

Report a concern   September 24, 2013 — Rated 9 out of 10 by S.B. Zerorez Salt Lake City
What do you like about our products and services?

Quick, effective service

Report a concern   September 24, 2013 — Rated 10 out of 10 by C.B. Zerorez Salt Lake City
What do you like about our products and services?

Excellent service. Scheduled quickly and within my timeframe needs. The technician was knowledgable, polite, and thorough.
Carpets and tile look like new!

Report a concern   September 24, 2013 — Rated 9 out of 10 by L.P. Zerorez Salt Lake City
What do you like about our products and services?

The technician was very knowledgable and thorough. He added on jobs that I requested that day, and I was pleased with the outcome.

Report a concern   September 24, 2013 — Rated 0 out of 10 by J.R. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

when I initially called, I requested am appointment, scheduled for pm. Was rescheduled next day, thank you. Technician nice, but one room we agreed if I was not satisfied, he stated would not charge me. I initially thought ok, but as it dried, could see spots. He came back, said couldn't get spots out, nothing was said about refund, but did say he would return with a can of free spot remover so I could try to get spots out myself. He did not return, no call back. I was, however, with my own cleaner, and "elbow grease" able to remove most of the spots myself. I feel a little bothered about the whole experience. I spent 3-4 days wondering if I could leave my house, while I was unsure if someone was coming to # one come in the first place and # 2 return to look @ the spots. He told me he would return in the morning, and called me late in the evening to tell me he couldn't make it that night and would come the next day and didn't come till the next night, then didn't do anything. It was very frustrating. Thanks for letting me vent.

Report a concern   September 24, 2013 — Rated 10 out of 10 by D.G. Zerorez Salt Lake City
What do you like about our products and services?

Well I like everything. Except I think there needs to be a better treatment for dog urine I can still smell it in the area that was treated.

Report a concern   September 24, 2013 — Rated 9 out of 10 by Nikki Welling Zerorez Salt Lake City
What do you like about our products and services?

The carpet feels fresh and new again hours after the cleaning is finished. I also enjoy having Chris because he works so hard and tries his best to do the best job possible;-)


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