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31534 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It can get up ANYTHING!! Jacom and Billie did a great job and were very friendly.
The service rep was very kind and helpful. He worked quickly and efficiently and informed me of all the services available. He was able to get all the old spots out of the carpet and left them looking nearly new.
Very efficient and courteous worker.
It was easy to make an appointment. You were able to come the week I called and that was great. You also were careful to explain to me what needed to be done before you showed up. You were able to get some stains out of the carpet that I was worried about.
Great customer service, excellent cleaning.
The carpets look great and the service was superb.
Pet treatments, no toxic chemicals
I truly believe in not only the products which clean without leaving a film or residue, but also in the process. My carpets have never been so fluffy after the other two times they were cleaned by other companies. My technician was so respectful of the house as well.
It works! Upfront, honest, and affordable!!
i liked how clean my carpet was when the job was finished.
Clean carpet prompt service
It seems to clean very well and I'd like to give a positive shout out for Allen Fish. (Not sure how to spell that) but he worked hard to do a great job and wouldn't take a tip. I thought he did a much better job than the gentleman we had last time. Makes your company look so much better! Thanks!
The products are effective and the service is on time and efficient.
It has 0 residue
The technician, Porter, was very professional and knowledgable. The product has proved very good. My carpets look so much better than before!
The carpets look and feel great. The technician, David was very thorough and answered all my questions. Thanks!
Great service, questions answered with great response and great attitude!
If someone asked who cleaned my carpet, and asked if I liked it I would say yes. I wouldn't go out of my way to recommend Zerorez to someone.
I feel the carpets are cleaner and there is no residue left to create dark spots
Everything
He did a good job, was friendly, and prompt.
The clean carpet is clean but the soiled carpet is still soiled after zerorez cleaning - too many excuses not enough clean carpet. I wash my clothes they come clean, I was my carpet I expect it to come clean or why bother?
Scheduling our service was convenient and got better with time. Isaias the technician was a pleasure to have in our home. The carpets feel soft after they dried.
Chris was very friendly and helpful and was happy to answer any questions.
Carpets are much cleaner now.
I am not one who makes recommendations, but if I were, I would certainly recommend you.
The carpets didn't have the sticky feeling that soap residue would leave, plus they dried quickly.
the technician was very courteous and prompt. The carpet looks great.
No chemicals or soap
I like the sweeper he used
First of all the service tech, Alan Fish, was wonderful! I was so impressed with him. The time and effort he put into making my carpets look their very best was very impressive. My carpets have never looked better after a cleaning than they did when he finished. He was very committed. The next time I need your service I will be asking for him to come again. Your products must work. He got up some pretty bad spots. Thank you.
My tech didn't arrive until 6:20 pm, a little late for a job to be started.