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based on 34287 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
you are fast, efficient, and my counters look beautiful. Rick does a great job,
Rick was our technician and he did a superior job on our carpets and was very professional. I would highly recommend Rick and Zerorez.
I like your technology/method behind your carpet cleaning. I like how your technicians took time to explain and show it. Liked how fast my carpet dried. Looks and feels great again!
I like the idea that no chemicals are used.
The technician could have come close to on time. He was very late.
Our service technician (Eddie) was very thorough, courteous and professional. He did a great job.
Very good and the products are excellent.
quick professional and it looks great.
Very professional, did abreast job!
Attention to detail and very courteous. Willing to stay as long as needed to do the job without complaining.
Quality work, great result, curteous technician (Eddy).
no chemicals and soap. The carpets look and feel wonderful
Alfredo was friendly and did a great job! He worked hard, and I knew he was trying to clean the carpets really well. I think he deserves great credit for representing Zerorez very well. And he went the extra mile in doing a small area rug at my front door!
On time, professional service. Offered additional services but weren't pushy about it. Carpets came clean.
Your service was excellent, but I can
never remember having an opportunity to talk to anyone about who they or we
use for carpet cleaning. It is just not a topic of conversation. So I
would have to answer,"very unlikely" although that should not be taken that
we were not completely satisfied with your service.
Jace was very knowledgeable and straightforward, and worked hard to do a
good job.
Good luck in your business, despite the fact that you have the same survey
question that I get nearly every day in my email from someone with whom I
have done business, "how likely are you to recommend us to your family or
friends?" To be honest, I must always mark - "very unlikely" because I
just don't talk to people about my cell phone provider, my credit card, my
on-line orders, my carpet cleaner, etc. etc. Our carpets were not so bad that someone will now come into our home and exclaim, "Oh! You have had your filthy carpets
cleaned. They look so nice now. Who did it?"
Let me pay a decent fee for a few stairs.
My technician Angelo was clen cut and I did not feel nervous about having him I. My home. He was very professional, knowledgable and courteous.
We were very pleased with our carpet and the final result and we were also pleased with the person who did the cleaning. It would have been very nice to have had you here at the time it was scheduled for.
The professionalism of your service rep, Rick. He was very thorough in explaining the various services offered and did an excellent job.
Alfredo Munoz was very friendly and fast.
You guys rock! Great job, as always.
Did forget to clean our entry mat though :)
We were very impressed with the service and throughness of his work. We can tell the difference in the cleanness of our carpet. We will continue to use Zerorez.
My carpet always feels so clean and looks great. Those who come to do the cleaning are so friendly and efficient, and the office personel were helpful in getting us an appointment quickly and when we needed it.
Fast, efficient, got my carpet very clean.
I was fortunate enough to have Jace clean my carpets! He was thorough and friendly! I have all ready given one of the cards he left me to a friend who stopped by today and mentioned how great my carpets looked!
Soap free. Chean. The technition was prompt, professional and courteous. He was also carefull and thorough.
Very fast drying time. Very friendly, efficient, and nice employees.
The service rep was great. Did a perfect job.
The service was great. The technician did a great job and was very professional.
Your service man (Chris) was efficient and personable. Asked my opinion and did an excellent job. I love the finished product. My carpets look brand new. I love the wall protectors, what a great idea