What our clients think of us!

Very professional and trustworthy.

It is the best around. NO REZ!! .. smells nice after too.

Very good technication. Worked hard to clean carpets.

My carpets look great. Thanks.

The service man was very professional and courteous and was able to get the stain out of the carpet. He took our runner to be cleaned and has been very attentive to follow up on the progress and services which were ordered.

It works good, smells good, and your people are always so polite, friendly, and knowledgeable. Also like the price.

Our carpets got really clean and dried quickly

I have already provided my feedback (and extreme dissatisfaction) with the office staff and the scheduling of my estimate and rug cleaning. However, both technicians I dealt with (Jerem (sp?) and Adam) and Daniel, who is cleaning my area rug, were wonderful -- very professional and thorough. Adam did a great job on my carpets and they look 100% better. It's too bad I can't recommend Zerorez because of the terrible customer service I encountered with the office staff. If it were not for that, I would have given you a wholehearted recommendation (including to a friend who asked me just yesterday for a one).

How clean my carpets get. Friendly service. Custody call before they come. Gift cards fit promotions.

Professionalism of the technician. My living room still smells clean after 3 days, no mildew smell.

Quick, affordable service. Very friendly professional technician. Impressed with the service I received.

Isaias

I am appreciative of the professionalism of the Zerorez technicians and their knowledge of the product. They are converted to the superiority of the process based on data. The product and process is superior to other forms of carpet cleaning and maintenance. Zerorez has taken the service to the next level in application, results and customer oriented service.

Very professional.

The guys were very knowledgeable and professional.

The carpets turned out really great

No soap, no residue, no fragrance, quick-drying.

Quick response on and good job.

My carpets look great. Israel, the tech who cleaned them was fantastic and personable!

They got a red stain out of my carpet, and cleaned my large sectional sofa for a more affordable price. It was wonderfully clean!

Product smelled great. My capper looks better then the previous two times it was cleaned by other companies.

I was not able to meet the cleaners at the unit to be cleaned and paid over the phone when they were done... I never worried because every time I have an apartment cleaned it turns out great... When I asked how it went he said it went great, I was disappointed when I made it over later that night and saw that all of the stains and dark marks were still there, it didn't smell clean and aside from a few lines in the middle of the room there was no indication that the carpets had even been cleaned... Worst cleaning experience ever and I clean quite a few carpets... I also have you scheduled to clean carpets at my own house on Monday April 1st... Please cancel that appt... Thanks Last name removed Phone number removed

Enjoyed the process from scheduling to timely updates on arrival of the technician to cleaning of the carpets. Very professional.

The office staff has repeatedly told me the wrong times for both the estimate and cleaning appointments. This is particularly disappointing for the cleaning because I was told it would be 10-2 today and instead it is actually scheduled for 3-5 p.m. (apparently). When I originally scheduled the appointment, I was told that I could have the 11-2 slot (I called a week in advance). In the meantime, I made sure that everything was ready for the technician's arrival by 10:00 a.m. today and am more than a little disgruntled about being given the wrong time and at having my home disrupted for the entire day. I cannot recommend Zerorez because of this. However, I will say that I have been impressed with the technicians and Daniel who is cleaning an area rug for me.

The cleaners were very kind and helpful. The service didn't take to long and everything looks great.

My living room carpet looks half cleaned

The technicians are well groomed and look and act professional. Their aim is to please the customer.

It was very clean, and fast. Your technician was the best. Very mindful of our house, corners and other belongings. He took the extra time needed to make the stairs look great. We would call you again in a heart beat.

We like how clean the carpets get, how fast they dry and your customer service.

There was no communication between your office and me. I had to call in and ask them when they were coming. They gave me a 3 hour window which was fine but the technician never called me. The technician tried to sell us a treatment that didn't do what it was supposed to and you had to come back twice. Jordan was great on this and made sure we were taken care of. A suggestion for the future when someone in your office messes up would be to not drill the customer and tell them how trained and wonderful your employees are and tell them that there is no way they couldn't of made the mistake. By doing that you are calling your customers liars and that's not very good business. I spent a total of 3 hours on the phone with your customer service reps and 2 1/2 hours were listening to you guys talk up your employees on how well they were trained. Well if they were trained as well as you say I wouldn't have been calling. Thanks again to Jordan for getting this taken care of for us, you did a great job.