- Phone: 801-288-9376
- Visit Website
based on 31534 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tech was very professional and worked hard, had a hard time getting someone to job to give esti ate and look at rugs.
Carpets are very clean and there is no crusty residue. Service techs are polite and well trained.
Cost is the only thing that may prevent me from using Zerorez again.
I was told when I scheduled that they would be here between 8:00 and 12:00 and then when they called to confirm they told me 10:00 and 2:00. I was glad they ended up coming at about 11:00. But you could be more consistent on your times.
You're right Julie. We will work on this. I am glad we were able to come when expected, but next time we will be more concise. Thanks for your feedback.
The price, the effectiveness, my carpets look awesome.
No chemicals. Knowledgeable service man.
Very professional technicians, clean, airy aroma, quick-drying
A clean, airy aroma is a beautiful thing :). Thanks Deanna!
It always amazes me how clean you guys get the carpet. One time we had to go with someone else for our rental unit because you were booked. I will never do that again. You guys are worth the wait!
Awesome! I am glad you noticed the difference Kara. See you next time.
Carpet looks great. Professional service technician.
Too rushed, left too fast and didn't explain any type of follow up or summary of what they did and break down of cost. Missed an area of tile they were supposed to clean.
I did like the results and thought it was a good job.
I'm sorry you felt things were rushed at the end. I'll call you today and answer any questions you still have. Glad to hear that you liked the results :)
Thanks for your feedback Jake
The way it cleaned my carpet and didn't leave any residue behind. Technicians were kind and treated my house l.
with respect.
Our technician was courteous, professional and did a great job. Thank you so much.
Thank you Julie!
Cost more than expected.
On time, fast, friendly, nice job.
Representative was courteous and professional. The work was done was of a good quality. The carpets look great.I would be willing to use this company for all of my future carpet cleanings
Fantastic! Thanks Jim.
Excellent products and awesome service. The technicians are always professional, very thorough, and very helpful!
House Looks great, thanks for the excellent job!
He did a great job! My carpets look great without the smell that comes with other carpet cleaning company's ... Thank You
Glad to hear that Mindy. Thanks for your feedback.
Service was excellant.
Carpets turned out great! Friendly staff.
Your technician was very nice and easy to work with. I feel he was honest with me about the needs of my carpet. I was pleased with the results. The price was more than I anticipated so I am hoping the results will be long lasting.
I'm glad to hear that Brenda. We are all about long term results! Thank you for your feedback.
Very thorough and professional as well as quite friendly
I would recommend but also let them know that you will try to up the price and sell extra services that you hadn't planned on getting. This is not anything against the technician, but I have used two in the past two weeks and that seems to be the way they are trained through your company.
Technician was great--friendly, informative, good worker.
Hey Lana,
Thanks for your feedback. Since our technicians are so well trained, and are equipped to solve so many different problems in the home, they will almost always offer to perform more services for you. And since it is their job to point those issues out, I am happy to hear that your technician did. I am happy to hear you got great service and we look forward to seeing you again!
The staff were friendly
I thought the operator was very friendly. He did a great job. our carpets and tile/grout look amazing
Everytime zerorez does our carpets they are always perfect, frsh and clean.
Excellent Michael! Thanks for the feedback.
good non smell
Adam was on time, courteous, and did a great job! I was very pleased with the results.
That's great to hear Linda. Adam does a great job for us.
good services, friendly workers