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based on 31535 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
it works
My carpets were in terrible shape and now feel, smell and
Look so much better!
The fact that there is no residue left in the carpet after cleaning!
And your technicians are great!
Jerom was the team leader.
Technician was very friendly and knowledgeable. He really worked hard and things look great!!
It did a nice job cleaning the heavy traffic areas.
I liked the professionalism of the guy that cleaned my carpets, and I like that you don't use soap to clean.
consistency, good service, prompt
Great job on cleaning carpet and tile.
My carpet is unbelievably clean
carpets looked great. they were fast. and cleaned an area run at their spa that looks as good as new! thanks!
looks good, stays clean, nice workers
Great products..great service!
Professional, quick, great communication.
On time and clean.
Really I just don't know what to compare you to as I have never had my carpets cleaned before. Also, there was a lot of difference between the online quote and what the actual price was, that is a problem. The last thing was my carpets were still damp even after 24 hours. Your technician was very nice and accommodating while in my home.
Angelo did a great job, and sincerely wanted to make sure I was satisfied with the results. I suspect he took a bit longer than normal to make sure our 13 year old couch looked its best. Thank you!
The technician was very good, very kind, listened to all my concerns and catered to all my requests with the details. The carpet looks and smells awesome.
No chemical in the product. Professional manner in dealing with the customer. Follow up etc. My carpet had many stains, moving into a forclosure I was not sure what they were. They now look lke new.
Very good work! Thanks a TON!!!!!!!!!!!!!!!!!!!!!!!
No shampoos. Leaves carpet very nice and soft, not crunchy.
Mason Hunt' service exceeded expectations. He was hard working, capable, and sensitive to areas needing extra attention. Both my wife and I are very satisfied and pleased. Thank you Mason for a job well done.
Gaylord Karen himself provided a great service by established Zerorez many years ago which is not available in many areas.
Russell Gray
Provo, UT
You do a thorough job and left the carpet looking great.
I just felt it was a little too expensive to recommend to friends.
little water used and dry shortly thereafter. our family has used you 4 times now , all areas clean up very nicely. Nice job.
My "white" carpet was amazingly clean. The service men were professionally dressed and did not look frightening. The service was very quick.
fast and efficient
Jose was professional, fast and careful.
Jose went above and beyond to find a way to clean my sofa, finally doing it by hand at 6:30 in the evening!
Your cleaning procedure does NOT leave any residue!
And your technicians are clean cut and very service minded. Jarom Durfey is excellent! He is willing to listen
to our concerns and address them and take care of them.
And everything was done with care.
TQ
I LIKE THE END RESULT AND OUR TECHNITIAN WAS GREAT AND WHEN HE LEFT EVERYTHING LOOKED VERY GOOD.
HOURS LATER THE STAINS IN THE MASTER BEDROOM ARE BACK ONLY LIGHTER THAN WHEN HE STARTED.