What our clients think of us!

THE MAN (ISAIAS) WHO CLEANED MY CARPETS WORKED SO VERY HARD AND WAS AS NICE AS COULD BE. I'LL CERTAINLY USE THEM AGAIN AND GIVE A GREAT RECOMMENDATION ABOUT THEM. THIS WAS MY FIRST TIME TO USE THIS COMPANY. THANK YOU. CONNIE SMITH

Like not having chemicals put into the carpet. Also your cleaning
System got out stains that others couldn't. Your person that did the cleaning was friendly and very helpfully.

I was happy with the job that was done. I had to cancel the first time because I was told I would have the earliest apt. I needed an early morning apt. for dry time. After waiting a week for the morning apt. I was called the day before and told my apt. was the first, my tec. didn't come till 11 am. not the first. not his fault, the person scheduling problem. My carpet is extra thick, we were not able to sleep in our room, the carpet was still wet! Love the job, not happy with scheduling!

My carpet was dry very quickly. The agent that cleaned the carpet was very good. He saw my carpet and said this should be easy to clean. I have a very high traffic area that gets so dirty and he didn't question that he could clean it. I have had a couple other companies clean the carpet and when they have looked at this area both companies have said they would do their best but wouldn't promise anything. It never was very clean until you guys cleaned it and it looks wonderful!

The guy was really friendly and explain things very well.

The carpet was cleaner than I have ever seen it. We have a home carpet cleaner and Zerorez got it so much cleaner.

There were stains that were unable to come up. I'm not sure if it was the fault of zerorez or just the type of stains they were.

Quick and efficient.

Chris was great. My carpets look great.

Our carpet is now a uniform (no stains), lighter (no dirt) color. It is great

I like that the products are natural, not full of chemicals.

Friendly employees. Wear shoe protectors.

Professional and knowledgeable. Love how the carpet looks after being cleaned.

Chris got the carpets clean and free of soaps, my wife loved the outcome of the cleaning!!!!

The thing I like best is that Zerorez doesn't use soaps or any kind of detergents, leaving zero residue! The carpets dried much more quickly this time and I like that. I forgot to ask if the service guy (Adam) put some kind of protectant on the carpets after he was done. I sure hope he did.

Alfredo was the technician and he was very knowledgeable and thoroughly explained all of the processes that Zerorez uses during the cleaning. He showed us the difference in the empowered water that Zerorez uses versus tap water. I was impressed. The clean was great!

The technician was knowledgable about the products and he was on time, did a thorough job in a timely manner. My carpets look and feel great and dried quickly.

Your technician was prompt, professional and friendly. After my carpets were cleaned they looked like new, I was so excited. My carpet is 15 years old, and all the high traffic areas in my home needed some help. I couldn't believe the difference it made. I wanted to have everything cleaned in my home, and I eventually will. Zerorez is the only one I would call!

I've never had a bad cleaning experience. Technicians seem to work hard and do a good job.

I like to use Zerorez because I feel that they will get my carpets clean. This last time, I felt the cleaners were very professional and not pushy. I appreciated that.

It hasn't been long enough to really judge if this cleaning will be better than others because my husband had knee surgery right after and we have not been at home to even be on the carpet. One of the bound carpet runners is looking like it showing dirt already but it may just be that it is worn.

The technician was very professional and did a fantastic job of cleaning our carpets.

No Residue: Great Customer Service

You do such a good job. It is the cleanest my carpet has been. We love you guys.

Our Carpets are ALWAYS bad and they get them so clean!
And they are quick!

Was scheduled for between 2 and 5 and you came at 7. Disappointing. The pretreatment of the spots was not good. With all you Hype I expected something different.

You got the grease out. Great cleaner. I have used Zsrorez often and I love you guys. Keep up the great work.

Alfredo did a fantastic job. The carpets look fantastic.

My dog had an allergic reaction to a medication, and my carpet was a wall-to-wall mess from 36 hours of all stages of diarrhea (I apologize for being graphic, but it's critical to the feedback). I've never seen anything like it; it was horrific and the smell was overpowering. I still can't believe they got it out. A couple of the spots came back faintly, but given what it looked like when your guys came in, this is best-case scenario.

Your staff is friendly and helpful. The gentleman who scheduled my appointment was very accommodating when I explained the situation, and was able to get me into your busy schedule right away. The only reaction Rick showed when entering my house was genuine concern for my dog's health; not even a flicker of distaste at the mess in front of him. I had told the techs that the carpet was going to be replaced, and the cleaning was a very temporary solution, just to please do their best; even so, I know they gave the job their all and the result speaks for itself.

Thank you!

First name removed

The carpet in our house looked much better when your consultant finished it. There were many stains in the carpeted areas and some of them came out...unfortunately some did not. The man's name who did the work is Alfredo. He worked very hard and was very personable and friendly. Overall I was very pleased.