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based on 33709 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick, thorough, friendly, great job!
Excluding this latest Cleaning I have always been pleased with your service. On the latest appointment we had on Tuesday the young man showed up on time and was very nice. He did however clean in such a hurry and was through with the job in less than 1 hour. I have noticed that the carpets do not look as good as when other of your techs have cleaned them. I have been a customer for years and hope that the next time is a better experience.
Quick and thourough and friendly. Also no residue left.
They were on time. He was very willing to clean everything I needed cleaned and answered all me questions.
Quick and efficient
Your prices often seem too high, I felt I was over charged after being quoted two separate times $8-$10 dollars per chair, and then afterwards realized I was charged $15 per chair. If there was a good reason for this, it was not explained to me. Overall I have liked your company and the friendly and effective results I've seen from your work but again the prices seem to be higher than expected.
The service was great and the worker was very nice and thorough in his job.
My carpets look amazing!!! I will be a repeat customer.
Maybe a discount insentive. Or a group discount would bring
A higher rating.
Enjoyable service and also clean carpets with no hazardous material.
They do a great job and the carpet stays clean longer.
The technician was very friendly and efficient. He walked me through everything that he would be doing and worked very hard to make the carpet look a good as possible.
My carpet is really clean and there is no soapy residue.
The quality of the cleaning could have been better! I had to call again and have the warranty person come out. I was much more satisfied then!
Was able to fit in us at the last min. Carpets look good!
We love that the carpets are left quite dry and that there is no chemical residue and also we like that you use good smelling products made from citrus. The cleaning technician was very friendly and seemed to really want to please us. He worked so hard to get all the carpet as clean as possible. We like your promotions and the fact that you can clean other areas of our home, rather than just the carpet.
Carpet looks great and the service was great
I like how fast my carpets dry and how soft they are when dry.
Looks great and smells great! Looking forward to see how it looks in a few months!
Cleaned the carpets great and the carpet tech took the time to talk about different concerns I had!
Manuel was professional and friendly. He did an excellent job at cleaning the carpets.
Technician was very friendly and concerned about what I wanted and how I wanted the job done.
I like the fact that no chemicals are used, the drying time is quite fast and I was pleased with the final results.
Easy and quick. No harsh chemicals.
Quick, friendly technicians, and I like the cleaning method.
I know my carpets are dirty, but I have had better results from other carpet cleaning services before. I'm not sure why your method did not work. I did have some horrible pet smells and the smells are gone. The stains are still there, but the smell is gone. I'm happy I didn't pay for my upstairs to be done. I feel like I need to hire another company to clean the carpets, after you removed the smell.
Nice soft carpet after cleaning, and service rep was able to get out some very dirty spots. Derek did a great job. A good representative for your company.
Friendly
the technician was very personable and helpful. we are very happy
Efficient and clean and didn't stay wet too long.

The price of pet treatment was not explained well to me. It wasn't until the technician arrived my house that I realized that the pet treatment was charged per gallon. I was under the impression that it's a flat fee. Very expensive.