- Phone: 801-288-9376
- Visit Website
based on 34297 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I am always pleased that my carpets are clean and stay clean longer with your service. Prices are typically competitive as well.
The service men were very courteous and helpful and did a great job. The products worked and cleaned the carpets beautifully.
The guy who cleaned our carpet was great!
When I made the appointment to get my carpets cleaned I asked for a AM appointment because I had somewhere I had to be that evening at 4:30 pm. The technician did not show up until 3:30 pm. I felt that he was rushed to get the carpet done by 4:30. I have had my carpet cleaned by Zerorez at least 3 times. The cleaning is ok, there is one area I asked to have additional cleaning done to, It looks ok but I still think I could have been better if he was not so rushed. This was not so noticeable when the carpet was still wet, I did indicate it looked ok...
Great Service!
Thorough cleaning that dries in a reasonable amount of time.
I appreciated that the employee really wanted to be sure that he satisfied the customer.
He asked me questions and genuinely wanted to be sure that I felt good about the job he did.
They were very respectful of my home--wore booties and protected the walls from the wires of their machines. They were prompt, respectful, and willing to work with me. Overall I had a great experience.
I felt you were very prompt in getting me scheduled. I appreciate the fact that the techs were prompt and on time. The job done for me had some significant challenges. They were concerned about doing the job right and re- treated an area a second time to be certain it was to my satisfaction. They were very courteous and respectful of the job and my time. I have used Zerorez several times at different residences and the jobs have been very comparable. Thanks you so much.
We really liked the results the first time you came, although there was a comeback call for a missed area, it was a good experience. This time, however, the number we were left to call if there was an issue had not been set up for voice mail. Not only could we discuss the issue but couldn't leave a message about it either. Also, the carpet in one area was damp for two and a 1/2 days. The loveseat looks great and we will use your business again, but, we'll also be interested in watching the work get done.
Great personnel and very friendly. Jace was helpful in moving one piece of heavy "furniture."
Service technician was very knowledgeable and did a great job.
They did a grest job!
on time. did a very good job. very friendly people.
The quality of cleaning, quality of crew, the communication process leading to the arrival of the crew--the product and service work well together
Carpets look great! Stains were removed!
Your product works without harsh chemicals, that's a win for everyone. I have been a Zerorez customer for a few years and I am impressed with the care and professional manner your technicians do their work. I was especially pleased with the technicians who recently cleaned my carpet. I found them to be personable, professional and they did a miraculous job of removing an old pet stain. I am so grateful I don't have to look at or smell that stain anymore.
Thank you!
Cleanliness and freshness, fairly prompt service and definitely the call before appointment to confirm time of arrival.
Very polite tecnicians. The person who cleaned for us this time was EXCELLENT In every way.I have forgotten his name but he did an excellent job. I have always been very pleased with the cleaning, but this was the best ever.
Jarom was great. He must have been exhausted by mid-afternoon, but he worked hard, was very pleasant, and did a great job. We would love to have him service us again some time. We think he deserves a raise!
Your technician was fabulous to work with and the results are stunning.
George was very professional and you could see he enjoyed his profession.The carpets look great
I like the cleaning method and I have recommended it to several.
They extract!!! No Chemicals!!! AND DRY QUICKLY.
Fast, friendly, and carpets stay clean longer.
Just like the zero rez you leave!! Nice cleaners. Was a little late, but that happens.
It was alot more than I was originally quoted. But I also added some things and I suppose that is what brought it up.
I love that it's not chemical, chemical, chemical. I know I'm going to get what I pay for. The service is great too!
I like the idea of not putting chemicals and soaps in the rugs. Even with all the work the techs did, the carpets dried quickly and free of residue.
The Carpets Look Nice And Dry Quickly.
We like how quick the carpet dries. Also like the specials that you have!!

Excellent service and quality of cleaning.