Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 34297 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 27, 2014 — Rated 10 out of 10 by M.L. Zerorez Salt Lake City
What do you like about our products and services?

Excellent service and quality of cleaning.

Report a concern   June 26, 2014 — Rated 9 out of 10 by K.P. Zerorez Salt Lake City
What do you like about our products and services?

I am always pleased that my carpets are clean and stay clean longer with your service. Prices are typically competitive as well.

Report a concern   June 26, 2014 — Rated 10 out of 10 by S.J. Zerorez Salt Lake City
What do you like about our products and services?

The service men were very courteous and helpful and did a great job. The products worked and cleaned the carpets beautifully.

Report a concern   June 26, 2014 — Rated 10 out of 10 by M.H. Zerorez Salt Lake City
What do you like about our products and services?

The guy who cleaned our carpet was great!

Report a concern   June 26, 2014 — Rated 8 out of 10 by K.H. Zerorez Salt Lake City
What could we do to improve?

When I made the appointment to get my carpets cleaned I asked for a AM appointment because I had somewhere I had to be that evening at 4:30 pm. The technician did not show up until 3:30 pm. I felt that he was rushed to get the carpet done by 4:30. I have had my carpet cleaned by Zerorez at least 3 times. The cleaning is ok, there is one area I asked to have additional cleaning done to, It looks ok but I still think I could have been better if he was not so rushed. This was not so noticeable when the carpet was still wet, I did indicate it looked ok...

Report a concern   June 26, 2014 — Rated 10 out of 10 by B.S. Zerorez Salt Lake City
What do you like about our products and services?

Great Service!

Report a concern   June 26, 2014 — Rated 9 out of 10 by S.A. Zerorez Salt Lake City
What do you like about our products and services?

Thorough cleaning that dries in a reasonable amount of time.
I appreciated that the employee really wanted to be sure that he satisfied the customer.
He asked me questions and genuinely wanted to be sure that I felt good about the job he did.

Report a concern   June 26, 2014 — Rated 9 out of 10 by Janelle Youngstrom Zerorez Salt Lake City
What do you like about our products and services?

They were very respectful of my home--wore booties and protected the walls from the wires of their machines. They were prompt, respectful, and willing to work with me. Overall I had a great experience.

Report a concern   June 26, 2014 — Rated 10 out of 10 by D.C. Zerorez Salt Lake City
What do you like about our products and services?

I felt you were very prompt in getting me scheduled. I appreciate the fact that the techs were prompt and on time. The job done for me had some significant challenges. They were concerned about doing the job right and re- treated an area a second time to be certain it was to my satisfaction. They were very courteous and respectful of the job and my time. I have used Zerorez several times at different residences and the jobs have been very comparable. Thanks you so much.

Report a concern   June 26, 2014 — Rated 7 out of 10 by L.F.B. Zerorez Salt Lake City
What could we do to improve?

We really liked the results the first time you came, although there was a comeback call for a missed area, it was a good experience. This time, however, the number we were left to call if there was an issue had not been set up for voice mail. Not only could we discuss the issue but couldn't leave a message about it either. Also, the carpet in one area was damp for two and a 1/2 days. The loveseat looks great and we will use your business again, but, we'll also be interested in watching the work get done.

Great personnel and very friendly. Jace was helpful in moving one piece of heavy "furniture."

Report a concern   June 26, 2014 — Rated 10 out of 10 by L.H. Zerorez Salt Lake City
What do you like about our products and services?

Service technician was very knowledgeable and did a great job.

Report a concern   June 26, 2014 — Rated 10 out of 10 by V.D. Zerorez Salt Lake City
What do you like about our products and services?

They did a grest job!

Report a concern   June 26, 2014 — Rated 10 out of 10 by Jayne Facer Zerorez Salt Lake City
What do you like about our products and services?

on time. did a very good job. very friendly people.

Report a concern   June 25, 2014 — Rated 10 out of 10 by Brad Wiggins Zerorez Salt Lake City
What do you like about our products and services?

The quality of cleaning, quality of crew, the communication process leading to the arrival of the crew--the product and service work well together

Report a concern   June 25, 2014 — Rated 10 out of 10 by K.M. Zerorez Salt Lake City
What do you like about our products and services?

Carpets look great! Stains were removed!

Report a concern   June 25, 2014 — Rated 10 out of 10 by Sarah Strong Zerorez Salt Lake City
What do you like about our products and services?

Your product works without harsh chemicals, that's a win for everyone. I have been a Zerorez customer for a few years and I am impressed with the care and professional manner your technicians do their work. I was especially pleased with the technicians who recently cleaned my carpet. I found them to be personable, professional and they did a miraculous job of removing an old pet stain. I am so grateful I don't have to look at or smell that stain anymore.

Thank you!

Report a concern   June 25, 2014 — Rated 9 out of 10 by G.S. Zerorez Salt Lake City
What do you like about our products and services?

Cleanliness and freshness, fairly prompt service and definitely the call before appointment to confirm time of arrival.

Report a concern   June 25, 2014 — Rated 10 out of 10 by David Young Zerorez Salt Lake City
What do you like about our products and services?

Very polite tecnicians. The person who cleaned for us this time was EXCELLENT In every way.I have forgotten his name but he did an excellent job. I have always been very pleased with the cleaning, but this was the best ever.

Report a concern   June 25, 2014 — Rated 9 out of 10 by R.D. Zerorez Salt Lake City
What do you like about our products and services?

Jarom was great. He must have been exhausted by mid-afternoon, but he worked hard, was very pleasant, and did a great job. We would love to have him service us again some time. We think he deserves a raise!

Report a concern   June 25, 2014 — Rated 10 out of 10 by Kari Shirk Zerorez Salt Lake City
What do you like about our products and services?

Your technician was fabulous to work with and the results are stunning.

Report a concern   June 25, 2014 — Rated 9 out of 10 by Don Vanderwood Zerorez Salt Lake City
What do you like about our products and services?

George was very professional and you could see he enjoyed his profession.The carpets look great

Report a concern   June 25, 2014 — Rated 10 out of 10 by J.J. Zerorez Salt Lake City
What do you like about our products and services?

I like the cleaning method and I have recommended it to several.

Report a concern   June 25, 2014 — Rated 10 out of 10 by A.D. Zerorez Salt Lake City
What do you like about our products and services?

They extract!!! No Chemicals!!! AND DRY QUICKLY.

Report a concern   June 25, 2014 — Rated 9 out of 10 by B.T. Zerorez Salt Lake City
What do you like about our products and services?

Fast, friendly, and carpets stay clean longer.

Report a concern   June 25, 2014 — Rated 10 out of 10 by W.Y. Zerorez Salt Lake City
What do you like about our products and services?

Just like the zero rez you leave!! Nice cleaners. Was a little late, but that happens.

Report a concern   June 25, 2014 — Rated 7 out of 10 by R.W. Zerorez Salt Lake City
What could we do to improve?

It was alot more than I was originally quoted. But I also added some things and I suppose that is what brought it up.

Report a concern   June 24, 2014 — Rated 10 out of 10 by Marcy Sharp Zerorez Salt Lake City
What do you like about our products and services?

I love that it's not chemical, chemical, chemical. I know I'm going to get what I pay for. The service is great too!

Report a concern   June 24, 2014 — Rated 10 out of 10 by Mel Smith Zerorez Salt Lake City
What do you like about our products and services?

I like the idea of not putting chemicals and soaps in the rugs. Even with all the work the techs did, the carpets dried quickly and free of residue.

Report a concern   June 24, 2014 — Rated 10 out of 10 by S.C. Zerorez Salt Lake City
What do you like about our products and services?

The Carpets Look Nice And Dry Quickly.

Report a concern   June 24, 2014 — Rated 10 out of 10 by M.T. Zerorez Salt Lake City
What do you like about our products and services?

We like how quick the carpet dries. Also like the specials that you have!!


Privacy Policy