- Phone: 801-288-9376
- Visit Website
31537 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
carpets are very clean, and carpets dry fast.
Word of mouth is the best form of advertising and I have not heard a bad word about you. That's why I decided to give you a try & and I came away very impressed. The technician told me that he had been working for you for only 3 months, but if I didn't know any different, I would have guessed he was a seasoned vet. He was professional, knew what he was doing and talking about, and, most importantly, did it well. Thank you and I look forward to having you back in the future.
We like the cleaning product and the reasonable price. We have used Zerorez many times and have been happy with their services. Jesus was the technician that cleaned our carpets lady week. He took the time to make sure our carpets were clean and that we were happy with the results. He was great and the mist polite. Thank you, Jesus.
Fair Price and Wool certified
The scheduling is horrible. Set a time and be there. You have a 4 hour window and are still 30 minutes late.
My wife took the day off work to be able to meet your scheduling. Due to your scheduling I had to leave work and wait for your cleaner to finish.
I trusted radio adds that endorsed your services and will be contacting them with my disappointment. At this point I will use another flood and suck carpet cleaner.
Kurt Last name removed
Phone number removed
The technicians are always very polite and focus on their work. My carpets always look great after they have been cleaned by Zerorez and it lasts.
The person who took my first call to inquire about costs was an idiot. Not only did he misquote the costs, but he did not offer any information about the process. This was my first time calling Zerorez and right off the bat I was not impressed. The tech who came to my house saved the tarnished first impression I had a was GREAT.
Fast and effective!
Great technician - he worked awfully hard to undone our "doggy" damage.
carpet does not feel sticky when dry
Very clean, employee was very nice, and explained everything.
Everything!!!
My carpets look great, and the technician, Adam, was very friendly and competent.
Professional and you get the dirt out!
Effective. Efficient.
Do a good job
I loved how there was no bad smell in my house after the carpets were cleaned. I also loved our Tech he was very good and did a great job!!
courteous technicians, no chemicals in carpet
No residue, efficient staff, the carpets look great!
I am a new home owner and just had my carpets cleaned before moving all my furniture in. I don't really have much to compare it against, but the technician (Alfredo)was very friendly, very much concerned that I approved of the job. The carpets look much better. No complaints.
Carpet looks fabulous! Almost like new again. Thank you!
I liked that it did not have the after smell of wet carpet once it dried and the Technician was very courtesy
My carpets have never been cleaner!
Carpets are very clean and maintain cleanliness for an extended period of time. The technician was very professional and easy to work with. He took pride in his work and did consulted me if he had any questions about the service
Clean and dries quickly
Clean carpets that stay cleaner longer.
I had a special offer which I mentioned when I phoned the order in, but when I was charged I was not given the reduced price, and I felt I was way over charged. I can't even figure how they came up with the grand total I was charged. I was not given a receipt, and I payed cash, so I wondered if the tech over charged and pocketed the difference.
I like that there is no residue left in the carpet.
Thanks!
customer service is ta top priority to me as I recommend people/companies in the "home" industry.
The technician who came out was very late on a Friday night. He did a great job and went the extra mile for us and I really appreciated that.