What our clients think of us!

great!!!

The guy that did the cleaning was friendly. The only problem with the carpet is that I was only planning on having this cleaning hold me over until I could replace the carpet. The carpet looks so good now I might put the replacement on hold for a little while.

How well they clean! I was very pleased this time with the upholstery service!

Professionally serviceman

Friendly employees! Very helpful! Did a great job cleaning areas I wasn't sure would come clean!

Thankyou for doing a great job on my carpet. It looks great.

I used your service last year and was happy with the service I received. A couple of months ago I needed my carpets cleaned again. Instead of Zerorez I tried a competitor I had a coupon for. My carpets looked great but about two weeks later every stain I had ever had on my carpets resurfaced and the carpets looked absolutely awful. I called and Zerorez came to the rescue. My carpets look great again! Thanks!

no residue
carpet dries fairly quickly
carpet looks great!

Clean carpets, friendly service

Nice technicians. Quick.

all natural.

It was faster to complete, & it did dry a bit faster than others> tyhe man was courteous & knowledgeable.

YOUR TECHNICAN ISAIS OR ISAIH IS VERY TRUST WORTHY AND VERY PROFESSIONAL IN THE WAY HE PRESENTS HIS SELF. HE REPRESENTS YOUR COMPANY VERY WELL AND WE WERE VERY IMPRESSED WITH HIM.WE LIKE THAT NOT A LOT OF WATER IS USED AND IT DRIES QUICKLY.

I recommended you to two of my friends and one is going to have you do her ducts and the other is going to have you clean her recliner. I thought Billy did an excellent job and it was a pleasure to have him in my home, he was so pleasant and kind! When I need your services again I will certainly call you and I would ask for Billy. Thank you so much!

Clean employees. Great job cleaning.

I like the quality of cleaning and the polite technicians. I am not a fan of the "sales" pitch I hear at each cleaning where I am told about other services.

Quick, effective service

Excellent service. Scheduled quickly and within my timeframe needs. The technician was knowledgable, polite, and thorough.
Carpets and tile look like new!

The technician was very knowledgable and thorough. He added on jobs that I requested that day, and I was pleased with the outcome.

when I initially called, I requested am appointment, scheduled for pm. Was rescheduled next day, thank you. Technician nice, but one room we agreed if I was not satisfied, he stated would not charge me. I initially thought ok, but as it dried, could see spots. He came back, said couldn't get spots out, nothing was said about refund, but did say he would return with a can of free spot remover so I could try to get spots out myself. He did not return, no call back. I was, however, with my own cleaner, and "elbow grease" able to remove most of the spots myself. I feel a little bothered about the whole experience. I spent 3-4 days wondering if I could leave my house, while I was unsure if someone was coming to # one come in the first place and # 2 return to look @ the spots. He told me he would return in the morning, and called me late in the evening to tell me he couldn't make it that night and would come the next day and didn't come till the next night, then didn't do anything. It was very frustrating. Thanks for letting me vent.

Well I like everything. Except I think there needs to be a better treatment for dog urine I can still smell it in the area that was treated.

The carpet feels fresh and new again hours after the cleaning is finished. I also enjoy having Chris because he works so hard and tries his best to do the best job possible;-)

I am amazed at how clean Zerorez gets my dirty carpet! My carpet was cleaned about a week ago and every day I notice how great they look. The personnel are friendly and professional--and there was no pressure to pay for any extra areas. I will definitely recommend Zerorez!

Like how clean the carpets and upholstery are when they are finished!

I have always really liked the way Zerorez cleaned my carpets and have recommended you to
friends who have also liked you. However this time even though my carpets look nice and
clean they have been way too wet. They were done Friday at 12:30 and still way too damp
even by Sunday that I have had a fan going on them all Sunday afternoon and evening and
also all day Monday. There are still damp areas (especially the stairs)& it is now Tuesday and this was done on Friday!
I am worried that the pad under the carpet is wet too which is not good. I really liked
the technician you sent out, he was very nice and courteous but think you need to warn
your techs not to make the carpets so wet it takes days not hours to dry.

It would be nice to have a smaller window of arrival to know when the technician is coming. Also, it was frustrating to keep trying to get upsold by the technician. At one point, he tried to tell us that our grout was really dark and he could help us get it clean -- our grout is dark brown intentionally.

Courteous worker and very knowledgable.....very thorough and clean.

I love that it doesn't have a long drying time, There is no harsh chemical smell left in my home. I love when your employee stop and make sure that I can see the diffence in my carpet and they dont' leave until I am completely satisfied with the level of clean.

No strong smell afterwards.

We loved our carpet cleaner, Jesus and we had to leave before he was done. The only issue I had was that the carpet areas that received protectant didn't dry until probably 16 or more hours later. Maybe it was super humid that day/night but that was longer than I had anticipated and was worried I would have wet carpet for a party I was hosting. It all dried before the party luckily. I will and have recommended you to friends!

The tech that came out was very professional and friendly. He was excellent about walking me through the process. I was very impressed with the communication and customer service through out the whole process. My carpet feels and looks great.