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31537 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional, timely, and great product
I like how well the carpets are cleaned and the short drying time. I have also been very pleased with every technician that has cleaned my carpets. Without exception, they have always been polite, professional, responsive and pleasant.
It cleans well. It dries fast. It doesn't take a long time to do. The people you send to do the work are competent, pleasant, and clean cut so we are comfortable having them in our home.
We have a light colored carpet in one of our rooms that I decided was just a loss. It had so many dark stains that no other carpet cleaners had gotten out all the way. So, I was pleasantly surprised when I saw how amazingly clean the carpet was when they were done. I didn't know it could be clean again. I will definitely use your services again.
Fast, very clean and professional.
Alfreda was very polite,respectful,informative about what he was going to do and recommended some things that would be beneficial to
keeping my carpets in good repair. He was professional and highly efficient in his work. My sister is having him come next week. I will continue to recommend your company and Alfredo. I have used your company in the past and will continue to do so.
That they ate green and limited soap use
Very effective and safe.
No residue
THE TWO MEN WHO CAME WERE VERY PERSONABLE AND WANTED TO MAKE SURE THAT I WAS SATISFIED WITH THEIR SERVICE, THEY DID A VERY THOROUGH JOB AND I AM VERY SATISFIED WITH THE REULTS
Worked great, great customer service, good price
I liked that the carpet cleaning dried quickly.
Dear Zerorez,
We have used Zerorez the last 2 times we had our carpets cleaned and we love
you work and your servicemen are always pleasant and willing to help us in
any way. I felt bad after they left, because I found the coupon I received from Money Mailer for $30.00 for each room,but I just realized the coupon expired July 31, 2013!
Nuts............... Well we will always call Zerorez, because you do a great job!
Margaret Rasmussen
The technician was very nice and friendly. The equipment and work done were impressive.
looks great
The service was very fast and the man who came to clean the carpets was very polite and professional. I am impressed and happy with the services... & now I have clean carpets!!! yah! :)
Clean carpets are a beautiful thing! Thanks Holly!
Service person was polite, well dressed, and represented the company very well.
They answered all my questions. Very polite.
The dispatcher didn't make proper notes (although charged me) on my home being on a third floor, so the carpet tech had to leave and come back with the portable attachment several hours later in the day. Although I was grateful to the carpet tech for making sure I was taken care of, that was still my time and lost wages from work due to the screw up.
It didn't dry as fast as I expected.
The smell in the carpet came out. Alfredo took great pride in his work.
Thanks for your response Melinda! Alfredo does a great job for us.
I liked that Zerorez was chemical free and got the stains out of my carpet!
Friendly service, fast and helpful.
That you do not use any chemicals.
Empowered water. I don't like residues in my carpets to collect dirt.
Our carpet looked brand new again! I appreciated the way that he protected the walls from any damage and took care to keep everything else clean.
He explained the process of the 5 steps and made sure I was 100 % satisfied with his work. He was awesome! I will definitely recommend Zerorez to family and friends.
clean carpets
Friendly personnel, great results
service folks were all friendly, efficient, informative. The carpets look wonderful and smell is clean, and they dry quickly.