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based on 33444 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No chemicals so carpets feel softer.
Good communication, Friendly service reps.
The technicians were very concerned about my furniture and rug. They were open and honest about what I could expect after my things were cleaned. They did not hesitate to admit there inabilities concerning the things I wanted cleaned. I will use your services again.
I just like the whole concept of cleaning without chemicals.
Being on time, and doing a good job.and answering my questions.
carpet comes clean and it stays that away for a long period of time. Your technician Tyler was very friendly and efficient.
My carpets and furniture are clean, smell clean and dry fast. Your technicians are friendly and thorough. Thank you!
Good service - on time.
The rep showed up on time and went right to work. He was very friendly but still professional. The rep took his time on each project and made sure he was very thorough. The rep was very informative as far as other products that are offered by zerorez. The Rep also had a few demonstrations to show to show the difference in the products offered by zerorez vs other carpet cleaning companies. Before zerorez came out and serviced my homes the carpets in my home were hard and crisp, but now they are nice and soft and there is a whole new color in the carpets now. I am very satified with my overall experience with zerorez
The service is fast.
We have three children and light colored carpet...not a good combination. We were amazed at how clean the carpet looked after zerorez was finished! Thanks!
Mostly from seeing your vans driving around, then I checked it out on the internet. Our service cleaner was great. This is the second time we've used you and we've been very happy both times. Thanks!
Great employees and customer service. The woman that I spoke with on the phone was very helpful and was able to set my appointment for the very next day. Manuel was right on time and was very nice. My carpet looks great and is now free of pet stains. :)
Your tech Isaias was very friendly, on time, helpful and extended us a good rate our area rug. He also explained how the duct cleaning service works. I would recommend Zerorez to any of my firnds.
clean and environmentally friendly
helpful and knowledgeable about there work.
I'm very pleased with the work that was done, and by the technician. He was friendly but went about his work non-stop.
We like the fat that you leave the carpet very clean. Just today, we heard two comments, from visitors, on how nice our carpet looks.
Your technician was very professional and thorough in explaining what he would do, and then doing it. We are very pleased with the results.
The young man was very good. He is a good tec. Keep him.
Friendly technicians, great service, exceptionally clean carpets!
Eco friendly and carpets feel clean for a long time. Pricing is great and service is awesome.
It dried very quicker than any other service and the feel of the carpet was great. The only thing I didn't like was that the stairs were too expensive! They cost as much as 2 rooms and didn't take as long to do as 1 room took!!!
Great service, great cleaning.
Jace Anderson was very friendly and helpful and did a fantastic job...I'll be calling zerorez in the future.
The technitions were very courteous and very knowledgeable about carpet and care. We appreciate that knowledge. They were fast and did a great job. Thank You.
Quick,friendly, helpful, carpet rugs look great!
Clean and efficient method to clean carpet. Dries nicely and does not feel crunchy like with soap based cleaners.
Dries fast, friendly and respectable staff and variety of services.
I was promised that the carpets would be dry by the time the moving truck arrived at 4 pm. The carpets were still wet at 10 pm and nothing could be unloaded until the following day. The cleaning began at about 9 am and I received a phone call from Kelly saying they were finished at 11 am. I again confirmed the drying time and he assured me there would be no problem. Also I don't appreciate the vague response when I inquired about cleaning the grout on the tile floor. He quoted $695, $484, $271. I directly asked how much the carpet cleaning was and how much the grout was. Because I was never answered, I elected not do the grout and felt like canceling the carpet. JUST BE STRAIGHT WITH ME, don't try to be misleading.