What our clients think of us!

Friendly, thorough, informative. Did a wonderful job.

Seemed expensive. Like bait and switch expensive. We could only afford to have 1/2 the planned areas cleaned because you were not up front with your pricing.

Fast, efficient, and my carpets look great when you leave and I can put my furniture back the same.

Clear and timely communication well before the appointment day and time expected to arrive. Informative associate arrived at the door with the ability to provide information as to what he was doing vs. deferring any questions with "I don't know" or to ask someone else. Leo was effective and efficient with his and my time, demonstrating he was well trained and took pride in his work.

The guys were very nice. The stains I was worried about came right out of my carpet

Try harder to come on time!!

The guys that cleaned our carpets and sofa were great and they did an excellent job, from now on I will only use Zerorez.

I love how clean my carpets are and how quickly my carpets were dry!

The Serviceman (Bobby) was very nice and professional! We were very impressed that he came on time and was very quick and our carpets look great!

I actually require my tenants to use Zerorez when they have their carpets cleaned at move out.

I love that there is no soapy residue, that my carpet dried within hours of treatment, and the great customer service we received.

The Courtesy of your employee and arriving when promised. The cleaning was good too.

Services were on time, fast and thorough. Carpets dried in less than 6 hours!!

Some of the spots are starting to not look as clean as they did and it has only been a week!

The technician was very friendly and interested in my satisfaction.

I have had you guys here 2-3 times with absolutely NO problems. When your guy came Saturday (7/19) for an approx. 3pm appointment. He was 3 1/2 hours late. Then when he was getting his equipment out he found he had left a piece at his last appointment,(which is about 5 miles down the road). He got back at nearly 7pm. He finally started about 7:15 pm. He did have 3 bedrooms, a short hall then the living room. But the living room looks horrible. I could get this kind of a job with a rug dr. from Walmart. There are dirty streaks up and down the whole room. He kept telling me you were short handed. I can understand that...but that's not my problem. If there is anything you don't tell your customer ..it's a sob story to excuse a lousy job. I have worked at several large companies in town and that is the one thing you never tell a customer. Also, this guy had his ear buds in his ears the whole time he was here. I know it can be a hard job BUT...we should not be so out of touch with our customers. All in all...it was not a great experience.

I loved my experience. My carpets look great, and the technician was very helpful and knew what to do to take care of the stains I had. He was very helpful, friendly, and fast.

Able to schedule the cleaning promptly and the cleaner showed up at the time I expected him to he was kind and efficient.

I have had your company clean my carpets for the past 8 yrs. Each time I am satisfied with the results. This time however the technician was superb he really took a lot of time to make sure everything was right! Very pleased!!!!! Thank you

The young man who cleaned my carpets was very courteous and friendly. He did his job efficiently and quickly. The carpets look great and I especially liked how dry they were when he finished. There was one tough spot to get out and he managed it nicely. I love the way they look.

Sometime in September I would also like to use your vent cleaning service.

easy to schedule, I like your cleaning products and philosophy.

The product is wonderful but even better is Isaiah!!!! he is so amazing and such a great worker. I have had him for years. He is the absolute best!!!!!

Everything.

Don't like min fee. Other company's have moved furniture and vacuumed without extra fees

My tech was friendly, accommodating, but not one bit pushy. he was able to remove all the staines and marks, but not any of the traffic marks on my 15-year-old, almost-white carpet...drats!! :D He really did a great job!! I think that says a lot about your products and methods.

Sadly, my carpet is still damp...20 hours later. But that is the case with whichever company I use...summer or winter. Clearly that is not a Zerorez issue!

No comment on products...yet. Too early to tell if the process will be durable.
Services: technician was polite, thorough, careful and tidy, and was willing to explain the theory and techniques of your service.

Cleans well and dries quickly. Technician is helpful and friendly.

I love the new brush they used, it's was so much better on a lot of places on the carpet that were really dirty! Over all it made it fast and clean really fast! I also love the fact that they came, cleaned, and the carpet dried in record time! We moved our furniture back later that night, it looks great!
I'm sad I didn't get my Boondocks tickets, but I guess they were gone!
Thsnks

Leo Moran is one of the best service providers I have met. He was well organized, quick to observe the details of our needs and attend to them. He is courteous and thoughtful. He is great PR for you. He will go far, so take good care of him. Judge Name removed H. Jackson.

It left my carpet looking new! Feels clean!